Midorinokaze Resort Kitayuzawa

The room was beautiful, the onsen tubs were gorgeous and there were so many options for tubs. The dinner buffet was the best I've had at a hotel. My only disappoinment was trying to buy gifts from the shop onsite. I didn't realize they close at 11am. So with my hands full of items, they informed me the shop was closing. They did not offer to check me out or direct me to a register, just out of the shop. So I put all my items away and walked out, but I really wanted those items!

very nice to stay, definitely come back next time, its not very convenient if you are not able to drive there, but they have bus to transport you to airport and hotel

A great hotel in a beautiful area. The selection of onsens were unreal. The room was big and clean. Dinner and breakfast half board buffet was great. Highly recommend.

A bit old facility, good service big room

We loved the Onsen.

This property is located in Date and is quite inconvenient overall. It is located in the middle of nowhere. However I guess all guests would arrive at the property in their own transport. It was disappointing because standard room did not offer private Onsen (description mentioned indoor onsen; however there’s a note in the room written in Japanese that the water coming out of the tap is the same kind of water in the onsen 😕); the overall amenities of the hotel is very very dated (they could have upgraded them whilst retaining its heritage/traditional aspect); the toilet “offers” multiple functions eg bidet, rinsing bottom etc however none of them worked; the sink was full of scums and was positioned so low that will suit a 3-year-old toddler; buffet dinner and breakfast were very very ordinary (didn’t give me an appetite to enjoy). Overall don’t be deceived by the grand reception hall as you’ll find it very disappointing once you head up to the room. Very disappointed by the amenities (without private onsen) and the price they charge. Way overpriced.

It was an excellent experience. Food was good and hot spring is the best part of the stay.

Beautifully renovation Large rooms and fantastic onsens. The toilet in the room is small and seemingly got missed out in the renovation. Buffet meals are delicious, but as I stayed there for 3 nights and they don't make much changes to the menus, things become a bit boring...

It’s my second time to stay this hotel and everything still keep in good condition. Their onsen are very best, coz you could try to enjoy a lot of different scented hot springs.

Staff are super helpful and friendly. Room is neat n tidy.

Room is very big and clean, lobby is huge and modern, staff was helpful and professional, although their English may not be very good but they will try their best to communicate with you. LOVE the ONSEN!!! It's the BEST!!!! ESPECIALLY outdoor onsen must try it, my first time to try outdoor onsen with snowing, it was a great memory for me. Their buffet breakfast and dinner all very fresh and yummy. They charged by per head so every children they will charge. But it's really worth it.

We ended up upgrading our room to the Executive room and it was well worth it! The private bath was an amazing, luxurious experience!!! The room itself was clean and modern, with a tatami area to sit and lounge around. The outdoor onsen was huge and once you go towards the back you come up to an area with smaller tubs with a large variety of specific theme/smell (ex cedar, blueberry, wine, etc). Food was pretty good, the tempura was surprisingly delicious! I would come back again if I have a chance!

Fantastic Japanese soaking bath in the room. Room was fabulous with typical Japanese wood finishing and the property is fabulously kept .

Outdoor public onsen is huge. Dinner and breakfast buffet offered a lot of varieties.

The varieties of out door wood and herbal onsen is most attractive! There is also guided astrology course on the roof top floor. A surprise and attraction to kids and hobbist.

Had a great time - the onsen was impressive so was all the facilities. Meals were great except that the menu for buffet was an exact duplicate of the previous day - would give a 100% thumps up if the menu were different each day - at least some dishes.

Great hotel made very special by the incredible Onsen set up

Spacious room, nice breakfast selection, many bath choices.

Great Onsen facilities. The buffet had lots of choices but the food was average.

My room was located at level 11, which was accessible by swipe card in the lift. Room condition and amenities were excellent, a lot better then my previous 2 nights stay at standard room. The in-room onsen was big enough for 3 of us. It said the hot water was flown in directly from the source. Hot and cold water taps are accessible, so you can reduce the temperature of the water to suit toddlers. My son had good time splashing water. Coffee machine (the type that grind coffee beans) was provided at the mini bar. Inside the fridge besides bottle water, there were bottle green tea and Hokkaido beer 2 bottles each. Humidifier and air purifier were also provided. Overall excellent.