Mine

Very nice staff and great room !

Although it is small, there are plenty of hot springs, and there are 4 locations, 2 locations indoors and 2 outdoor locations, and 2 locations each on a rotating basis. Many inns of this size have small bathtubs, but this one is quite large and can be reserved for private use on weekdays. Meals are served in your room, there is bottled beer in the fridge, and you can bring your own wine for a fixed fee, so you can spend a relaxing time.

It was the worst. I had asthma and was wondering if I should stay here again, so I finally called. I wanted to apologize for canceling. But on the phone, it doesn't matter if it's a man or the person at the front desk. I was angry because I couldn't get clarity on things like whether I would stay the night or whether I would be able to cancel, since there is also management involved. It's just customer service, right? The reason why it cannot be determined is that it is individual. I understand. It's painful, I'm at a loss, I don't know about it, and it's hard to manage things, so when I apologized over the phone, he told me to make a decision quickly, and I got angry at his strong tone, which made me understand that I wanted to pay for it, and for the first time. I became anxious about making a reservation for the hotel. I'm glad I canceled. There are many things that were my fault, but from the perspective of the same customer service, I, as the customer, apologized and apologized over the phone before making the reservation. . I'm glad I canceled because I felt like there was some confusion at the place I was staying. That's the reason why I'm busy. The reason I wanted to cancel at the time of reservation was because of the first call. It's best to check in advance if the customer service is worth paying for and if you're not sure about it. It's not just my opinion, but I think that pressure, not so much on accommodation, but on people wanting to make things more troublesome or asking for clarification, will lead to complaints. I don't know... This time, we combined ・Is it a plan that includes breakfast in the morning or is it available? ▶ I heard that it is not available and I am staying without meals. ・I wanted to stay for several nights, so is there a delivery service? I didn't know, so I called them ▶ They said they could do it, but it would be a problem if the virus was brought into our hotel, so when I asked about their hygiene management, they said that the customer would be responsible. When I called, I was extremely angry and dissatisfied with the phone, which is understandable at a busy time. . Too bad

Basically, I was able to relax, but the rooms, food, and service were all mediocre. The rooms felt like a typical inn, and the breakfast was just average. The breakfast grapes tasted like they were bought at a supermarket in that part of Tokyo. It was a little expensive considering it was during the Obon period, but I was a little disappointed with the price. I'm also a bit dissatisfied with the fact that you have to pay a corkage fee to bring in alcohol. I wish they would have told me about this at the time of making the reservation, as it would actually increase the burden on the customer.

I stayed here for the first time in 16 years. It felt very calm and relaxing. It may be a little difficult for those who want a hearty meal.