Morino Lodge Chalets

The staff are friendly and ready to assist. The house is equipped with digital security system, has floor heating, and most importantly, it's clean with well-maintained appliances. I would highly recommend this place to friends and relatives visiting Nagano.

Great property. Close to ski resorts and easy to get around

We had the Misorano chalet. A bit remote from the ski-slopes, but walking distance from restaurants and bars. The staff organize free rides on request with their mini van Very much recommended accommodation

Great chalet with excellent service. Lifts to and from the snow each day, and Morino staff provided good tips on everything from restaurants to our return travel to Tokyo. Recommended for a family group seeking some privacy and comfort.

The good points-the chalet was clean, the beds were comfortable, and the drivers were all courteous and helpful. The bad 1. this chalet is in the middle of nowhere (this is why they do not provide the location on their website). 2. this chalet is cold-there is no heating in the bathroom and the floor was freezing all the time. 3. this chalet is tiny-there is no hanging space in the bedrooms and nowhere to dry ski gear after a day on the slopes. 4. the reception staff are nice, but ill-informed. there is no benefit in buying multiple day lift passes ahead of time, it is easy and no more expensive to buy lift tickets each morning 5. they charge a 3.5% fee for using a card 6. if we asked for a cheap and cheerful restaurant reservation it needs to be close by so there is not an expensive taxi ride home 7. the constant refrain of we are really busy is no excuse-if you charge top rates over busy periods make sure you have the staff to manage this. 8. Our room was not ready by the check in time of 3pm on our day of arrival but we were not permitted to stay 45 minutes past the 10 am time for checkout on the day of departure

It was a nice and cosy little chalet, which we liked very much.

Would go back there in a heartbeat! The chalet was simply divine. Rustic and cozy and just a really lovely feel to it. The kids did not want to leave. The staff namely Aaron was so accommodating. He was waiting to drop us off to the chalet at 1.30 in the morning Incase our Chuo driver couldn’t find the place then even offered to drop into the convenience store so we had supplies in the morning and got in touch in the morning to help sort out brekkie and ski gear hire. Very impressed with the whole experience. They obviously have a working relationship with the ski hire and ski company and From not knowing how we were going to get around, we were transported everywhere with no fee so was definitely pleasantly suprised. Worth the experience and would love to come back

This is absolutely the best accommodation!!! Incredible service, knowledge of the area and what will suit you, comfortable beds, all the amenities that you could need. These guys really go beyond what i expected and made this part of our holiday to japan superb. Highly recommend!!!

清潔でスタッフも親切で良かったです。 リフト乗り場まで送迎してくれるのがありがたい。

本当の家みたいでここに住みたいなとおもいました。

入館まではすこし不手際だったが、中はとても綺麗で清潔。立地もゲレンデに近いし温泉も近くに多数、コンビニもスーパーもあるので素泊まりにはもってこい。寝室も3部屋あり、シングルベッド6台までだが、7人で行ったため、臨時のベッドも用意されていた。ここのハウスでなければ最高の旅とは言えなかったかもしれないくらい良いところだった。

部屋が綺麗でよかった

とても綺麗で過ごしやすく立地もよく大満足でした。是非また利用させていただきたいです。

よかった

大人3人子供1人で一泊しました。 部屋の中は清潔で、チェックイン前に部屋のエアコンを事前に稼働してくれていたので、快適に過ごすことができて子供も大喜びでした。 お風呂は小さめなので近くの温泉に行くと良いかもしれません。 機会があればまた宿泊したいです。

別荘やペンションの一角にあり、静かで、木の温もりを感じるロッジでした。 シャレーの方も、親切で気さくにお話ししてくださり、家族でゆっくりと過ごせました。 また、行きたいなと思っています。

古い建物でしたが、中は改装されていて綺麗でした。外国人向けの宿だと思いますが、テレビで民放が見れないのは残念です。

The service is good, and the room is clean and comfortable

部屋は綺麗で使いやすくよかったですが、受付が外人の方しかいなくて日本語が通じなくて困りました。なにを言ってるかお互い分からず、スムーズにチェックインができなくて大変でした。

Good setting for the furniture and all equipments are arranged before check-in. By the way, Toothbrush should be prepared in house