A place we booked twice as the location had a lot of food options and was close to the train station. The rooms are also fairly large so its easy to fit in two people in a room.

Its a really nice property not to far from the hotel. The rooms are spacious and clean. The area is also in a really convient area close to a few restuarants and convenience Stores

Hotel was very nice

Very convenient location!! Staff and service was very good.

Room was a bit roomier compared to other Tokyo locations, and staff was very helpful and accommodating!

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Hotel was nice. Neighborhood was fun and interesting. Staff was helpful. I wish we could have stayed longer. We will stay again.

Great area, very convenient!! Room was modern and comfortable! The staff were so kind and helpful!! The hotel was very quiet too. It has all the amenities you need plus a robe & slippers!! So close to major shopping and dining areas. 3 min to the train station!

Clean, convenient, friendly staff.

I’m done with some of the other Kannai-Basamichi hotels. I have stayed here several times. The Richmond is my hotel of choice.

Clean and great location

The only negative was the A/C. The room was too warm. I really liked the bed and pillows. The room was clean and comfortable. The location is really good for the Best part of Yokohama!

more care with cleaning,had hair on the bathroom wall and robe was stinky.

In the past few years I've spent a lot of time in the area near Kannai and Bashamichi stations. The Richmond Hotel Yokohama Bashamichi is an excellent choice. A professional and helpful staff. A very convenient location including right next to the Bashamichi station, near many restaurants, and interesting locations including an Italian mini-market. Very good WiFi with good upload and download speeds, even though I usually bring my own data service for work. A very nice and strong shower. Very good restroom in general including a Toto washlet. A good office chair, which can be rare in Japanese hotels. Comfortable bed even if a bit on the smaller side. Overall, a professional and helpful staff, great location, and great price. There used to be a Tully's coffee in the first floor but now it's a Royal's Cafe＆Shop (of Royal Host). They're both great choices for a morning coffee or breakfast.

An excellent hotel to stay at in Yokohama, if you are staying for a short time. Very close walk to train stations, and close to nice restaurants, shopping, bars and cafes in the area. Kind, friendly, and courteous staff (a number of them can speak English as well), and the rooms are very tidy and clean. Highly recommended.

I have stayed many times recently and everything works perfectly. I decided to got directly to Haneda and was not expensive. On the last few stays Uchiki Asami-San was so helpful on every question I had. She speaks perfect English and could not have been more helpful. Domo Arigato Gosaimasu. Thanks so much. Richard

location、attached coffe house. reception, amenities are fine. for foreign guests if they have currency exchange facility, will be of help.

Perfect service, friendly staff

Bed and pillows are typical for Japan. Hard. But the hotel was clean, hot shower with lots of water pressure. Toiletries, pajamas, slippers, refrigerator/freezer, electric water kettle, smart phone, etc. provided.

The hotel is near the station and is easily accessible to food joints and convenience stores. The staff were friendly and the room was both comfortable and clean. We had a good stay. :-)