This was probably the best hotel experience I've had. Even though the chef was sick so no meals were included, they more than compensated for it. We got very warm and welcoming service and the guys at the front were so playful with our kids. The location alone was breathtaking. The land bridge and snorkeling areas were easily accessible and the views were great from just about everywhere in the hotel. The lounge had a great atmosphere that really helped to cultivate a feeling of peace with the gentle music and the welcoming reading nook with free coffee and tea and ice candies!

Breakfast and dinner is included when you book the room. Staff members are friendly. This place got a nice view can see the sea and Tombolo Land Bridge. Room are nice and clean. The breakfast and dinner is delicious. They got private onsen but need to paid. Public onsen is included.

We went in December 2023. By far, the best service I have ever received. When we got to the hotel by car, a staff member saw us (before we even saw them!) and ran out to greet us personally and offered to take our bags inside for us. She was very accommodating in speaking both English and easy Japanese. She fitted us with yukatas and showed us to our rooms. At dinner it was also her who sat us down and served our kaiseki meal. 10/10 peak Japanese hospitality. Other than the hospitality, the onsens were average size but the view was amazing. They even have milk vending machines! Only regret was that it was raining when we went.

Very nice seaside hotels, sunset was amazing. The food is just ok. Service is nice. There is a vending machine which sells milk in the base floor, don't miss it, the milk is cheap and delicious. They are strict about the check in time (15:00), and only on therapist for massage, so arrange your activities in advance would be very helpful.

Excellent service and deserves to be a 6 star hotel/Ryokan. Hotel staffs displayed qualities of an utmost gracious hosts, welcoming us warming by the lobby. Japanese lady who serves us food every morning and evening was also very polite and cheerful. Location is perfect to watch sunset. Onsen has a beautiful outdoor area which I enjoyed throughout. Wonderful place to stay and would come back. Well done.