How many rooms are available at AMI Suites?

AMI Suites has 115 rooms in total.

Does AMI Suites provide parking?

Yes, AMI Suites provides parking. Please confirm details directly with the hotel.

Does AMI Suites have a swimming pool?

Yes, a swimming pool is available at AMI Suites.

Does AMI Suites provide airport transfer?

Yes, AMI Suites provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about AMI Suites?

AMI Suites is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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AMI Suites

Name: AMI Suites
Address: G - 09 Arte Mont Kiara, Jalan Sultan Haji Ahmad Shah, Mont Kiara, Kuala Lumpur, Malaysia, 50480, G - 09 Arte Mont Kiara, Jalan Sultan Haji Ahmad Shah, Kuala Lumpur, 50480, Malaysia
Rating: 8.7

Hotels

8.7

/10

Very Good

145 reviews

What Guests Say About Their Stay

M RIZQI Z.

9.4

/ 10

A comfortable hotel, the hotel staff are also very helpful, the rooms are spacious and clean, the swimming pool is large and the environment is comfortable and kids friendly, the facilities are complete.

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A***a

9.4

/ 10

My stay at this hotel left an excellent impression. The view of the city from my room was remarkable. Everything was thoughtfully arranged—clean, quiet, and aesthetically pleasing. The staff were kind and attentive, creating a sense of respect and genuine care. The property offers everything one might need: a café, a sushi bar, and a small convenience store. I sincerely wish this place continued growth, the preservation of its high standard of service, and an enduring atmosphere of dignity and comfort.

F***a

9.7

/ 10

The staff was friendly, the hotel ambiance and interior is soo nice, the room is spacious and a variety of amenities are provided. Quite rare for me, there is a washing machine and also a microwave. I am very much satisfied with the stay. Recommended for staycation, business trip!

Sinyueh Rayne

10.0

/ 10

出差時住在這裡，因為距離MITEC很近所以覺得很方便。是同一棟樓里有不同酒店的構造，Ami這一家是公寓式的，樓層比較高，所以除了房間很大很寬敞以外，還可以從落地窗遠眺。但同時因為很高所以每次電梯都要等很久，可能是因為會展期間入住率比價高的關係。會展第一天的早餐餐廳也是需要排隊，後面幾天好很多，餐食也算不錯。櫃檯是一個獨立空間，期間因為打印還有房間電燈問題和員工通過WhatsApp聯絡也都很順暢，維修和對應的速度都很快。只是從這邊去KLCC區域的話會比較遠，周圍除了會展中心裡面的一些店鋪也沒有餐廳，走到最近的mall也有一定距離，建議提前下好grab做好打車的準備。不過酒店下面的便利店（超商？）東西很齊全很方便，可以滿足日常需求沒有問題。

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VIA P. B.

9.7

/ 10

A very luxurious hotel, with a very aesthetic interior and exterior. Feel at home in the room because it is that comfortable. There are many good photo spots in this hotel, clean rooms, complete facilities, there is a washing machine in the hotel, even though it is rare for a hotel to provide a washing machine, there is a pantry complete with cooking and eating utensils. There is a minibar for coffee, there is a dining table, cupboard, dressing table, hairdryer and others. I really like this hotel, Good service also from the receptionist staff. On the day I wanted to check in the hotel, my bag containing my passport, wallet and others was left in the grab I was riding, and the grab had already left. Because checking in requires a passport, I looked for my bag and remembered that I left it in the grab so I panicked, but the staff helped me to chat with grab, and my bag was returned. Thank you for the good service. Love this hotel 💗

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In the Area

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G - 09 Arte Mont Kiara, Jalan Sultan Haji Ahmad Shah, Mont Kiara, Kuala Lumpur, Malaysia, 50480

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

note: hotel was previously named Ami Suites AMI Suites is a hotel in a good neighborhood, which is located at Mont Kiara. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in AMI Suites

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AMI Suites Address: Map & Location

G - 09 Arte Mont Kiara, Jalan Sultan Haji Ahmad Shah, Mont Kiara, Kuala Lumpur, Malaysia, 50480

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AMI Suites Rates per Night

Planning your Kuala Lumpur getaway and wondering about AMI Suites hotel rates? You're in the right place! We'll break down everything you need to know about hotel prices, from the base rate to the final cost, so you can plan your budget with ease. AMI Suites room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best AMI Suites hotel rates? Keep reading to discover how to snag the best deals and make the most of your stay.

AMI Suites Location & Address

Wondering where AMI Suites is located? AMI Suites is located at 1, Jalan Kia Peng, Kuala Lumpur, 50450 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia. It's situated in the heart of Kuala Lumpur, known for its vibrant atmosphere and easy access to key attractions. The hotel is approximately 1.5 km from the city center.

How to go to AMI Suites from Airport

Arriving in Kuala Lumpur and need to get to AMI Suites? Don't worry, getting from the airport to the hotel is a breeze. Here's a breakdown of your options for a smooth hotel transfer from the airport.

Taxi (most direct): Taxis are readily available at Kuala Lumpur International Airport (KUL). This is the most direct option, taking you straight to the hotel.
Ride Hailing (most convenient): Ride Hailing services like Traveloka are available at the airport. This is a convenient and often cost-effective option.
KLIA Ekspres Train + Ride Hailing (most affordable): Take the KLIA Ekspres train from the airport to KL Sentral station, then use Ride Hailing to reach AMI Suites.

Tips: For the most convenient route, consider booking a Ride Hailing service directly from the airport. This will save you time and hassle.

AMI Suites Reviews & Summary

Curious about what other guests think of AMI Suites? Hotel reviews offer valuable insights into the overall experience. AMI Suites consistently receives positive feedback, with guests often highlighting its excellent location and comfortable accommodations.

Guests rave about the friendly service, the convenient location, and the modern amenities. A standout feature is the rooftop pool, offering stunning city views. "I had a fantastic stay at AMI Suites! The staff was incredibly helpful, and the location was perfect for exploring Kuala Lumpur. Highly recommended!"

AMI Suites Room Types Available

Looking for the perfect room at AMI Suites? The hotel offers a variety of room types to suit different needs and preferences. Here's a look at the different hotel room types available:

Deluxe Room: Offers a comfortable stay with city views. Non-smoking rooms are available.
Premier Room: Features more space and often includes a seating area. Non-smoking rooms are available.
Family Suite: Designed for families, with multiple beds and extra space. Non-smoking rooms are available.
Executive Suite: Offers the most luxurious experience with a separate living area and premium amenities. Non-smoking rooms are available.

Please note: AMI Suites is not pet-friendly. Additional charges may apply for extra beds or specific room requests.

Hotel Facilities in AMI Suites

AMI Suites offers a range of hotel amenities to enhance your stay. From relaxation to recreation, there's something for everyone. Here's a look at the hotel facilities:

Rooftop Swimming Pool: Enjoy a refreshing swim with stunning city views.
Fitness Center: Stay active with a fully equipped gym.
Business Center: For business travelers, a convenient space to work.
Free Wi-Fi: Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in AMI Suites

Dining at AMI Suites is a delightful experience. The hotel offers a variety of options to satisfy your cravings. Here's a glimpse of the hotel buffet and dining options:

The Cafe: Offers a wide selection of international and local dishes.
- Price per person: Approximately $25 USD
- Opening Hours: 6:30 AM - 10:30 PM
The Bar: A great place to unwind with cocktails and snacks.

Signature dishes at The Cafe include Nasi Lemak and Chicken Satay.

AMI Suites Airport pickups and How to Book

Need a hassle-free transfer from the airport to AMI Suites? The hotel offers airport pick-up services to make your arrival smooth and easy. Here's how to book:

AMI Suites offers airport transfer services. To arrange a pick-up, contact the hotel at least 24 hours in advance. You can book this service through Traveloka when you make your hotel reservation or by contacting the hotel directly.

Nearby MRT Station & Bus Stops

Getting around Kuala Lumpur from AMI Suites is easy with convenient access to public transport. Here's a look at the nearby MRT stations and bus stops:

KLCC MRT Station: Approximately 0.5 km away.
Bus Stop at KLCC: Located near the hotel, with various bus routes.

You can use a Touch 'n Go card for easy payment on public transport. These cards are available for purchase at most MRT stations and convenience stores.

Nearby Attractions for Family / Kid Friendly

Planning a family trip to Kuala Lumpur? There are plenty of nearby activities and places to visit that are perfect for kids. Here are some family-friendly attractions near AMI Suites:

Petronas Twin Towers: Iconic skyscrapers with a skybridge and observation deck.
- Distance from hotel: 0.5 km
- Entry Price: Approximately $20 USD
Aquaria KLCC: An underwater aquarium with diverse marine life.
- Distance from hotel: 1 km
- Entry Price: Approximately $25 USD
KLCC Park: A beautiful park with a playground and wading pool.
- Distance from hotel: 0.5 km
- Entry Price: Free
KL Tower: Offers panoramic views of the city.
- Distance from hotel: 2 km
- Entry Price: Approximately $15 USD
Islamic Arts Museum Malaysia: Explore Islamic art and architecture.
- Distance from hotel: 3 km
- Entry Price: Approximately $10 USD

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near AMI Suites (Kuala Lumpur)

Exploring the local food scene near AMI Suites is a must! Here are some great options for nearby dining and local street food:

Cafes/ Restaurants:

Madam Kwan's (Suria KLCC): Known for its delicious Nasi Lemak and other Malaysian dishes.
Papparich (Suria KLCC): Offers a variety of Malaysian favorites in a casual setting.
The Coffee Bean & Tea Leaf (Suria KLCC): A great spot for coffee, tea, and light meals.

Local Street Food:

Hainanese Chicken Rice: A classic Malaysian dish.
Laksa: A spicy noodle soup.
Kaya Toast: A popular breakfast item with coconut jam.
Satay: Grilled meat skewers with peanut sauce.
Char Kway Teow: Stir-fried noodles with seafood and vegetables.

Shopping places near AMI Suites (Kuala Lumpur)

Shopaholics, rejoice! There are plenty of shopping places near AMI Suites. Here are some nearby shopping malls and department stores:

Suria KLCC: A premier shopping mall located at the base of the Petronas Twin Towers.
Pavilion Kuala Lumpur: A luxury shopping mall with a wide range of international brands.
Starhill Gallery: A high-end shopping destination with designer boutiques.

Other Places to Stay Near AMI Suites

Looking for alternative accommodations near AMI Suites? Here are some other hotels in Kuala Lumpur to consider:

Luxury/5–6 Star Hotels Nearby:

Traders Hotel, Kuala Lumpur
Mandarin Oriental, Kuala Lumpur
The Ritz-Carlton, Kuala Lumpur

Four-Star Hotels Nearby:

Impiana KLCC Hotel
DoubleTree by Hilton Hotel Kuala Lumpur
Hotel Stripes Kuala Lumpur, Autograph Collection

Three-Star Hotels Nearby:

Hotel Boss
The Bed KLCC
The 5 Elements Hotel Kuala Lumpur

For 5-star:

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Hotel availability and booking

Ready to book your stay at AMI Suites? Check hotel availability and make your hotel reservations through Traveloka for a seamless experience. With Traveloka, you can easily find the best deals and book your room with confidence.

All facilities in AMI Suites

Swimming Pool

Lobby

Exterior

Others

Restaurant

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Kitchenette
Microwave
Minibar
Shower
TV

Hotel Services

Bellhop
Concierge
Front desk
24-hour security
Limited hours room service
Luggage storage
Multilingual staff
Tours
24-hour Receptionist

General

AC
Connecting rooms
Family room
Non-smoking room
Swimming pool
Smoking area
Smoke-free

Nearby Facilities

ATM/Banking
Beauty salon
Gift shop
Grocery
Laundry
Shops
Supermarket

Accessibilty

Disabled access friendly
Accessibility equipment
Accessible bathroom
Accessible parking
Wheelchair accessible

Public Facilities

Parking
Elevator
Breakfast restaurant
WiFi in public area

Transportation

Airport transfer
Car rental
Secure parking

Business Facilities

Business facilities
Photocopier
Business centre

Things to Do

Fitness center
Garden
Outdoor pool

Connectivity

Internet point
LAN Internet
Free WiFi

Food and Drinks

A la carte breakfast
Breakfast

Family-friendly Facilities

Children pool

Sports and Recreations

Fitness center

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in AMI Suites

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

General Check-in Instructions

Special check-in instructions: The front desk is open daily from 8 AM until 11 PM If you are planning to arrive after 11 PM, please contact the property in advance at 03-62110188 or using the information on the booking confirmation.
Kindly be informed that if request on extra beds, guest have to directly contact the hotel for the booking due to limited extra beds available. Extra bed charges is RM80.
Deposit MYR 200.00 is required upon check-in. The accommodation accepts cash and credit card.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 15:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at AMI Suites	115
Number of floors in AMI Suites	11
Another facilities in AMI Suites	Cable TV, Desk, Hairdryer, In-room safe, Kitchenette

Frequently asked question in AMI Suites

What are available facilities at AMI Suites?

There are top facilites at AMI Suites such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What Time is Check In & Check Out at AMI Suites?

Check-in time at AMI Suites is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

Does AMI Suites provide breakfast?

Yes, AMI Suites provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is The Star Hotel Classification of AMI Suites?

AMI Suites is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does AMI Suites have?

AMI Suites has 11 floors.

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More Reviews from Other Guests in AMI Suites

Overall Ratings & Reviews AMI Suites

Traveloka (139)

Other sources (6)

8.8

Very Good

From 139 reviews

Provided by travelers on

Cleanliness

9.0

Room Comfort

9.0

Meal

8.6

Location

8.6

Service and Facilites

8.8

People often mention about AMI Suites

All

Bathroom (14)

Staff Friendliness (13)

Room Space (13)

Bedroom (13)

Family Friendly (12)

Hotel Area (12)

Ambiance (11)

Surroundings (10)

Wifi (10)

Distance to City Center (9)

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Traveler Reviews AMI Suites

Number of reviews per page

Customer reviews

M RIZQI Z.

Leisure

9.4

/10

Reviewed 7 week(s) ago

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C***.

6.2

/10

Reviewed 8 week(s) ago

The utilities in the room are just extreme poor. This is not a suite it’s just a hotel room nothing more. The bed is not king size but only 140/200 Minbar instead a small fridge. One steelpan that’s all. Not even longdrink glasses. Only tea glasses and 2 coffee mugs. The restaurant next door is closed already around 5 PM ☝️🤦🏻‍♂️ so bad luck if you are late.

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D***u

10.0

/10

Reviewed 8 week(s) ago

Great stay here, close to events, great room

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A***a

9.4

/10

Reviewed 10 week(s) ago

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A***s

Business

9.4

/10

Reviewed 11 week(s) ago

Worth every penny! Surely will come again.

1 people find it helpful

M***d

Business

9.4

/10

Reviewed 18 week(s) ago

Best and beautiful. I will repeat again.

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Accommodation's Reply

12 Sep 2025

Dear Valued Guest, Thank you so much for your kind words! We're thrilled to hear that you found your stay "best and beautiful" — it truly means a lot to us. We're especially happy to know you'll be returning. We look forward to welcoming you back for another wonderful stay at AMI Suites! Warm regards, William, Rooms Division manager

Nguyen

Business

9.4

/10

Reviewed 22 week(s) ago

The room is clean, tidy and fully equipped. The public areas (lobby, elevator, hallway) are very neat and clean.

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Accommodation's Reply

13 Aug 2025

Dear Thi Quynh Mai, Thank you very much for your kind feedback. We’re delighted to hear that you found your room clean, well-equipped, and comfortable, and that you appreciated the cleanliness and orderliness of our public areas such as the lobby, elevators, and corridors. Your satisfaction is our top priority, and it’s always rewarding to know we met your expectations. We hope to have the pleasure of welcoming you back to AMI Suites in the near future! Warm regards, William, Rooms Division Manager

F***a

9.7

/10

Reviewed 27 week(s) ago

2 people find it helpful

Accommodation's Reply

17 Jul 2025

Dear Ms. Farhana, Thank you so much for your kind review! We’re thrilled to hear that you enjoyed your stay with us and appreciated our friendly staff, cozy ambiance, and thoughtfully designed interiors. It’s great to know that the spacious room and range of amenities, including the washing machine and microwave, added comfort and convenience to your visit. We’re especially happy to hear that your experience was satisfying and that you would recommend us for both staycations and business trips. Your feedback means a lot to us, and we truly look forward to welcoming you back on your next visit! Warm regards, William, Rooms Division Manager

M***H

Staycation

7.6

/10

Reviewed 27 week(s) ago

Went there by car, parking area was terrible, small entry and exit, very smelly it's like this hotel built @ landfill area. Later the check in required RM200 deposit. I ordered Grab for dinner however Grab drop it guard area, I asked the bell boy need to use other apartment lift, but it required other passkey, oh my God very susah weyh so Maggie for dinner instead. Bought breakfast RM30ish but I can only order 1 main meal. Oh my God the quality and amount very bad, I'm very disappointed. Will never book this type of accommodation

1 people find it helpful

Accommodation's Reply

17 Jul 2025

Dear Ms. Marshitah, Thank you for taking the time to share your feedback. We sincerely apologize that your experience did not meet expectations, and we truly regret any inconvenience you encountered during your stay. We understand your concerns regarding the parking access and smell around the area. Please know that the Property Management are looking into ways to improve the patron experience from the moment of arrival. Regarding the RM200 deposit, it is part of our standard check-in policy, but we’ll certainly look into how we can better communicate this to avoid any surprises. We’re also very sorry to hear about the difficulty in collecting your food delivery and the inconvenience caused by access limitations between different buildings. We will review this with our team to see how we can make the process smoother for future guests. Lastly, we regret that the breakfast did not meet your expectations. Your comments on the quality and value are being shared with the Allo Cafe team for immediate review and improvement. We value your honest feedback as it helps us do better. While we understand your decision, we hope for the opportunity to welcome you back in the future and offer a much-improved experience. Warm regards, William, Rooms Division Manager

Atomy I.

9.4

/10

Reviewed 28 week(s) ago

It's an awesome stay for us as a business trip. Love the room environment and also the facilities here. Just too bad that we don't have enough time to enjoy all the facilities here. Will definitely come again next time. This was my 5th stay in this hotel.

1 people find it helpful

Accommodation's Reply

17 Jul 2025

Dear Atomy, Thank you so much for your kind words and continued support — we’re truly honored to have welcomed you for the fifth time! We’re delighted to hear that you enjoyed the room environment and the facilities during your business trip. It’s a pity you didn’t have enough time to enjoy everything, but we’re already looking forward to your next visit so you can make the most of your stay. Your loyalty means a lot to us, and we can’t wait to welcome you back again soon. Warm regards, William, Rooms Division Manager

Jason T.

Leisure

9.4

/10

Reviewed 30 week(s) ago

Overall are very comfortable and clean.

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Accommodation's Reply

17 Jul 2025

Dear Mr. Tee, Thank you for your kind feedback! We're glad to hear that you found your stay comfortable and appreciated the cleanliness of our hotel. We hope to welcome you back again soon for another pleasant experience! Warm regards, William, Rooms Division Manager

A***H

9.1

/10

Reviewed 30 week(s) ago

Room condition and facilities are good. The only weakness, location to find food such as a stall or any fast food is not nearby.

2 people find it helpful

Accommodation's Reply

17 Jul 2025

Dear Ms. Azmah, Thank you for your valuable feedback and for choosing to stay with us. We're pleased to hear that you were satisfied with the room condition and facilities. We appreciate your comment regarding the food options nearby. While our location may not have immediate access to stalls or fast food outlets, our team is always happy to assist with food delivery options or recommend nearby dining spots. We hope to welcome you back again in the future and provide you with an even better experience. Warm regards, William, Rooms Division Manager

juni a.

Leisure

10.0

/10

Reviewed 44 week(s) ago

very comfortable room, lots of photo spots and all the facilities are okay. the best hotel in KL. only the distance to bukit bintang is a bit far but it's not a significant problem.

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2 people find it helpful

Accommodation's Reply

17 Jul 2025

Dear Juni, Thank you so much for your positive review! We are delighted to hear that you had a comfortable stay, enjoyed the various photo spots, and were satisfied with our facilities. We are also very honored to be called “the best hotel in KL”! Although the distance to Bukit Bintang is a bit far, we are glad that it was not a significant issue for you. We look forward to welcoming you back on your next visit. See you soon! Best regards, William, Rooms Division Manager

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T***y

Business

8.2

/10

Reviewed 47 week(s) ago

Very Good. Recommended. This is my 2nd trip staying at ami suites

3 people find it helpful

Accommodation's Reply

17 Jul 2025

Dear Taty, Thank you so much for your kind words and for choosing AMI Suites once again! We're truly delighted to hear that you had a very good stay and would recommend us to others. Your continued support means a lot to us, and we look forward to welcoming you back for many more visits in the future. Warm regards, William, Rooms Division Manager

G***t

9.4

/10

Reviewed 48 week(s) ago

We enjoyed our stay here. Good ambiance, hygiene, dan space. The only negative experience is that at least 2 of the power points are not working in our unit.

2 people find it helpful

Accommodation's Reply

17 Jul 2025

Dear Valued Guest, Thank you for taking the time to share your feedback. We’re glad to hear that you enjoyed your stay with us and appreciated the ambiance, cleanliness, and spaciousness of your unit. We do apologize for the inconvenience caused by the non-functioning power points. Your comments have been shared with our maintenance team, and we’ll ensure this is promptly addressed to avoid recurrence. We truly appreciate your feedback, and we hope to welcome you back for an even better stay in the future. Warm regards, William, Rooms Division Manager

C***h

8.7

/10

Reviewed 51 week(s) ago

This is the most nice hotel, except for sound proof ability.

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Accommodation's Reply

17 Jul 2025

Dear Chen Wen, Thank you for your kind words and for sharing your experience with us. We're delighted to hear that you consider us one of the nicest hotels! We do apologize for the inconvenience caused by the soundproofing, and we truly appreciate you bringing this to our attention. Your feedback helps us improve, and we’ll be sure to review this with our team for future enhancements. We hope to have the pleasure of welcoming you back again soon for an even more comfortable stay. Warm regards, William, Rooms Division Manager

Y***P

Business

8.0

/10

Reviewed 52 week(s) ago

Navigation is misleading plus parking is not well informed. Front Desk staffs is friendly and helpful.

1 people find it helpful

Accommodation's Reply

17 Jul 2025

Dear Ms. Yap, Thank you for your feedback and for highlighting both the positives and areas for improvement. We’re glad to hear that our Front Desk staff provided friendly and helpful service. We apologize for any confusion caused by navigation and parking information. Your comments are valuable, and we will work on improving our directions and communication to ensure a smoother arrival experience for our guests. We appreciate your understanding and hope to welcome you back for a better stay in the future. Warm regards, William, Rooms Division Manager

abdurahman

Leisure

9.7

/10

Reviewed 53 week(s) ago

This is an amazing hotel for sure. They give a fully furnished room complete with a kitchen set and washing machine. We booked a Comfy 2-bed room, and it is nice and clean. The air conditioning position is a bit flowing to the head, though, but can be handled. They have plenty of facilities, 2 pools, and a Jacuzzi pool. Breakfast is handled by a nearby cafe, and it is delicious, but it is a la carte. The only minor issue is the location, as it is not in Central KL, and most of the time, you need to use a taxi or Grab.

2 people find it helpful

Accommodation's Reply

17 Jul 2025

Dear Mr. Abdurahman, Thank you so much for your wonderful and detailed review! We’re truly delighted to hear that you had an amazing stay and enjoyed the fully furnished room, complete with a kitchen set and washing machine. It's great to know the Comfy 2-Bedroom unit met your expectations in cleanliness and comfort. We appreciate your comment on the air conditioning and are glad it was manageable for you. Your feedback helps us continuously improve. It’s also lovely to hear that you enjoyed our facilities, including the pools and Jacuzzi, as well as the delicious à la carte breakfast from our partnered café. We understand that our location may not be in central Kuala Lumpur, but we're happy that ride-hailing options like Grab helped make transportation easier for you. We look forward to welcoming you again on your next visit to KL! Warm regards, William, Rooms Division Manager

A***t

Staycation

9.7

/10

Reviewed 62 week(s) ago

Free snacks, washing machine, everything is complete. Clean and fragrant. 3 pool facilities. All buildings are luxurious and elegant.

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2 people find it helpful

Accommodation's Reply

14 Nov 2024

Thank you very much for your positive review! We are very happy to hear that you are satisfied with the facilities we provide, including free snacks, washing machines, and the cleanliness and fragrance around the hotel area. We are also proud to have a complete swimming pool facility and an elegant building for the comfort of our guests. We look forward to welcoming you back in the future for a more enjoyable experience. Thank you for choosing our hotel! Best regards, William, Rooms Division Manager

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Vega B. I. S.

Leisure

8.1

/10

Reviewed 66 week(s) ago

It was an okay experience. I expected place will be cleaner. Sofa was stained and it looked dirty to be honest. Shower bar was broken but at least it was still working. Great customer service at the lobby you can leave your luggages after check out. Will I go back here again? Probably not.

1 people find it helpful

Accommodation's Reply

17 Jul 2025

Dear Ms. Vega, Thank you for taking the time to share your experience. We’re truly sorry to hear that your stay did not meet your expectations in terms of cleanliness and room condition. Please accept our sincere apologies for the stained sofa and the broken shower bar — this is not the standard we aim to uphold. We’re grateful, however, that you found our customer service at the lobby to be helpful and that the luggage assistance added some convenience to your departure. Your feedback is very important to us, and we have already raised these issues with our housekeeping and maintenance teams to ensure they are addressed promptly. We understand your hesitation to return, but we do hope for the chance to improve your impression in the future. Warm regards, William, Rooms Division Manager

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