DoubleTree by Hilton Shah Alam i-City

Hotels

9.1

/10

Exceptional

64 reviews
In the Area
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i-City Finance Avenue, I-City Shah Alam, Shah Alam, Selangor, Malaysia, 40000

Main Facilities

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AC
Swimming Pool
24-Hour Front Desk
Parking
DoubleTree by Hilton Shah Alam i-City is located in area / city I-City Shah Alam. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around DoubleTree by Hilton Shah Alam i-City

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i-City Finance Avenue, I-City Shah Alam, Shah Alam, Selangor, Malaysia, 40000
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Discover More About DoubleTree by Hilton Shah Alam i-City

Location


DoubleTree by Hilton Shah Alam i-City is located in area / city I-City Shah Alam.

About DoubleTree by Hilton Shah Alam i-City

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

DoubleTree by Hilton Shah Alam i-City is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at DoubleTree by Hilton Shah Alam i-City.

All facilities in DoubleTree by Hilton Shah Alam i-City

Others DoubleTree by Hilton Shah Alam i-City
Others

General

  • AC
  • Swimming pool

Accessibilty

  • Accessibility equipment
  • Accessible parking

In-room Facilities

  • Hairdryer
  • TV

Things to Do

  • Outdoor pool

Transportation

  • Parking with surcharge

Public Facilities

  • Room service

Hotel Services

  • 24-hour Receptionist

Accommodation Policy & General Information in DoubleTree by Hilton Shah Alam i-City

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Swimming Pool, 24-Hour Front Desk, Parking
Check-In / Check-Out Time
From 15:00 - Before 12:00
Available rooms at DoubleTree by Hilton Shah Alam i-City
299
Number of floors in DoubleTree by Hilton Shah Alam i-City
21
Another facilities in DoubleTree by Hilton Shah Alam i-City
Swimming pool, Accessibility equipment, Accessible parking, Hairdryer, TV

Frequently asked question in DoubleTree by Hilton Shah Alam i-City

What are available facilities at DoubleTree by Hilton Shah Alam i-City?
There are top facilites at DoubleTree by Hilton Shah Alam i-City such as AC, Swimming Pool, 24-Hour Front Desk, Parking. (some may require extra charges)
What is normal check-in & check-out time at DoubleTree by Hilton Shah Alam i-City?
The standard check-in time at DoubleTree by Hilton Shah Alam i-City is starting from From 15:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in DoubleTree by Hilton Shah Alam i-City

9.1
Exceptional

From 64 reviews

Provided by travelers on
Cleanliness

9.4

Room Comfort

9.2

Meal

8.9

Location

9.2

Service and Facilites

9.1

People often mention about DoubleTree by Hilton Shah Alam i-City
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Bedroom (3)
Surroundings (2)
Accessibility (2)
Staff Friendliness (2)
Activity Option (2)
Ambiance (2)
Room Space (2)
Bathroom (2)
Hotel Area (2)
Distance to City Center (1)
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Traveler Reviews DoubleTree by Hilton Shah Alam i-City

Number of reviews per page
20
40

Customer reviews

Nurul F. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.7

/10

Reviewed 14 week(s) ago

Check in was very smooth. We arrived earlier around 1.30pm and they let us check in early. So thoughtful as we were quite tired since we travelled from Terengganu. As usual Doubletree always gave their yummy welcome cookies. Warm & delicious. Room cleanliness was top notch. We got a room facing down the pool. Two super single beds were large enough, with very comfy pillows. They even provided 1 extra pillow & 1 extra blanket. Breakfast spread were delicious & lots of variety. One our 2nd day, it was quite crowded as we went down to Makan Kitchen on peak hour thus we had to wait for quite a while for the tables to be available. One of the staff tried to put us at the extended tables located quite far from the restaurant itself, however my husband didn’t agree due to the location. Swimming pool was clean. Kids enjoyed swimming in the pool. We will stay in Doubletree again. Very recommended and worth the price.
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1 people find it helpful

Rajalaxmi S.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 15 week(s) ago

Love everything about the hotel 😍

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S***i
icon-Business
Business
icon-origin-TRAVELOKA

9.4

/10

Reviewed 18 week(s) ago

The hotel staff is very helpful in ensuring a comfortable stay, both with room needs and helping to book a taxi to the airport.
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Rajalaxmi S.
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Staycation
icon-origin-TRAVELOKA

8.5

/10

Reviewed 19 week(s) ago

Everything was perfect except for the fire alarm triggered during midnight. If it was a false alarm or caused by negligence, I reasonably view it as a service disruption. It could be due to hotel negligence (faulty system or lack of maintenance). I would like to request compensation for the inconvenience

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F***N
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.0

/10

Reviewed 28 week(s) ago

- parking is far away - toilet bowl has no faucet, it is quite difficult to wash the poo of a disabled child. not disabled friendly. - booked 2 rooms a month early but got rooms not next to each other but on the other floor. very sad
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Leon L. Z. K.
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Staycation
icon-origin-TRAVELOKA

9.4

/10

Reviewed 38 week(s) ago

Great location and nice room.

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Don H.
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Staycation
icon-origin-TRAVELOKA

9.6

/10

Reviewed 41 week(s) ago

Overall I can say its nice hotel and good services … …. However: The suite room was very uncomfortable, the bedroom was also smaller, the living room was a bit dark and not clean, and in the end I chose to downgrade to a regular room (which in my opinion felt much more spacious and bright).

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HADI R. s.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 46 week(s) ago

Comfortable for taking a break to the nearby mall.
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1 people find it helpful

MALIK A. R.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 47 week(s) ago

MasAllah 1 My Faourate Hotel to stay Breakfaat Also Good

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Lina N.
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10.0

/10

Reviewed 64 week(s) ago

Very Good Hotel, Great Staff. I will come again.

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ABDUL S. M.
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8.5

/10

Reviewed 88 week(s) ago

Good hotel with good services! Alhamdulillah.

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Rafly
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8.5

/10

Reviewed 93 week(s) ago

Good location, perfect room, good services and breakfast are way too good 👍.

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Gary L.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 105 week(s) ago

I like the hotel as it is new and is just beside the Central mall.

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Noor
icon-origin-TRAVELOKA

9.7

/10

Reviewed 109 week(s) ago

Hotel baru, cantik. Check in check out pantas. Front desk yang cekap. Thank you Puteri. Polite dan comel orangnya. Dapat Cookies yang sedap sebagai complimentary. Pasti akan stay di Doubletree lagi kalau ke Shah Alam.

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MUHAMMAD FARIS BIN MOHAMMAD JELANI
icon-origin-TRAVELOKA

9.7

/10

Reviewed 114 week(s) ago

Friendly staff. Nice room. Nice food for breakfast.

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Mohd K. K. B. A.
icon-origin-TRAVELOKA

6.9

/10

Reviewed 119 week(s) ago

Bad experience happen to us. I'm Marriot Bonvoy member. Hilton is my first choice to stay for Christmas holiday every year. Because of the cookies:-). But, this time I'm not happy. The web show wrong picture for Double Deluxe King room. There is no bathtub as per in the room picture. Problem for me while check in moment. Double Tree manager Mr. Ganesh then able to give other room with bathtub. He said nocharge at all. No honesty actually, because I have been charge RM120 per night for 2nights while check out. So, I decided not to stay at this hotel anymore. I banned DoubleTree by Hilton Shah Alam I-city.
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saifuludin
icon-origin-TRAVELOKA

10.0

/10

Reviewed 126 week(s) ago

Hotel bersih, pelayanan ramah, menu sarapan banyak pilihan dan enak, sebelahan sama mall, pas diseberang i-city. Top recommended

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Others 4 DoubleTree by Hilton Shah Alam i-City

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.