DoubleTree by Hilton Shah Alam i-City

Check in was very smooth. We arrived earlier around 1.30pm and they let us check in early. So thoughtful as we were quite tired since we travelled from Terengganu. As usual Doubletree always gave their yummy welcome cookies. Warm & delicious. Room cleanliness was top notch. We got a room facing down the pool. Two super single beds were large enough, with very comfy pillows. They even provided 1 extra pillow & 1 extra blanket. Breakfast spread were delicious & lots of variety. One our 2nd day, it was quite crowded as we went down to Makan Kitchen on peak hour thus we had to wait for quite a while for the tables to be available. One of the staff tried to put us at the extended tables located quite far from the restaurant itself, however my husband didn’t agree due to the location. Swimming pool was clean. Kids enjoyed swimming in the pool. We will stay in Doubletree again. Very recommended and worth the price.

Love everything about the hotel 😍

Everything was perfect except for the fire alarm triggered during midnight. If it was a false alarm or caused by negligence, I reasonably view it as a service disruption. It could be due to hotel negligence (faulty system or lack of maintenance). I would like to request compensation for the inconvenience

Great location and nice room.

Overall I can say its nice hotel and good services … …. However: The suite room was very uncomfortable, the bedroom was also smaller, the living room was a bit dark and not clean, and in the end I chose to downgrade to a regular room (which in my opinion felt much more spacious and bright).

Very Good Hotel, Great Staff. I will come again.

Good hotel with good services! Alhamdulillah.

Good location, perfect room, good services and breakfast are way too good 👍.

I like the hotel as it is new and is just beside the Central mall.