Hyatt Place Kuala Lumpur Bukit Jalil

I stay here for event MaroN5 concert at National Hockey Stadium Kuala Lumpur on Feb 12th. It was a great experience.

Hyatt Place (Bukit Jalil)A Hassle-Free StayMy family and relatives booked four rooms at Hotel Hyatt Place (Bukit Jalil) from December 4 to December 8, 2024. We chose this hotel for its convenience and easy access to the shopping mall, Pavilion.Since we arrived early before the check-in time, the friendly front office staff—Hanis, and Joshua, —provided us with a room to freshen up and for my parents to rest. During our stay, the front office staff - Shamin, Thini, and Alisya, were courteous and friendly in serving us.The rooms were spotless and comfortable. The housekeeping team did an excellent job, as the rooms were clean and smelled fresh. My parents, especially my father who has mobility concerns, were pleased with the spacious bathroom and wheelchair accessibility. The housekeeping staff were also friendly and helpful in providing the items we requested.The children enjoyed their stay, often going out for their favorite drinks and food in the vicinity. For my father, who uses a wheelchair, getting to Pavilion shopping mall was slightly challenging but manageable.When we requested a late check-out from the front office manager, Vatshyayana, he agreed without hesitation. We were pleasantly surprised, and he joked that I had caught him in a "good mood" .😄Overall, our stay was enjoyable and hassle-free, thanks to the combination of friendly service and comfortable rooms. This hotel will be our first choice for future stays in Kuala Lumpur.

All good, nice staff, just not very helpful

So far so good but no staff can help you to send stuff to your room

I am very happy here. I sing highly of your service. First of all, the hotel is so beautiful. Most important reason is that the bed is so big and soft that I don't want to get up every morning. It's wonderful here. I can't believe it that I must leave. I want to live here again if I come to this city again

Very ok, clean, spacious, near bukit jalil pavilion mall and many places to eat.

Friendly staffs, great location for the conveniency of reaching the shopping mall and shops around.

The room gets hot in middle of the night even thou aircon was on full. And the settings was correct. The breakfast is the same. We were there for 10 days and no difference in their menu. Same fruits, salads, nasi lemak. Parents room door had to be pushed by tough people to be opened. Can't easily open from the door knob. Had to use my shoulder force to open. Water heater was turns cold when showering. No room service. No bath robe provided fyip! Nvertheless room was cleaned every day without fail. Manager Vicknes was helpful on some matters.