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Macalister Hotel
Hotels
9.0
/10
Exceptional
139 reviews
What Guests Say About Their Stay
Surroundings (7)
Staff Friendliness (7)
Bedroom (5)
Dewi
9.7
/ 10
The room looked exactly like the pictures: spacious, comfy and super clean. There are cafe and bakery store on the first floor. Surely I will stay again soon.
donny r.
9.4
/ 10
great heritage hotel, new building, nice ambience, strategic location near culinary... very recommended π
Putri A. S.
9.4
/ 10
this is a new hotel, the room the lobby and the corridor are very bright and clean. the interior of the room is really good with some amenities available such as hair dryer. pretty good location.
Edwin Boswinkel
9.7
/ 10
What a great and super comfy new hotel, everything is spot on from the check in till check out. A little letter welcoming you as you walked into your room which was so thoughtful ππ½ Hotelβs location is superb as itβs centrally located with hawker food vendors just right at your door step or few meters walk. Will definitely come back here if visiting penang π
In the Area
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No 3 Lebuh Nanning , Georgetown, Pulau Pinang, Penang, Malaysia, 10400
Main Facilities
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AC
24-Hour Front Desk
Elevator
WiFi
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Available Room Types in Macalister Hotel
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What's around Macalister Hotel
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No 3 Lebuh Nanning , Georgetown, Pulau Pinang, Penang, Malaysia, 10400
Discover More About Macalister Hotel
note: hotel was previously named Macalister Hotel managed by The Ascott Limited
Location
Macalister Hotel is a hotel in a good neighborhood, which is located at Georgetown.
About Macalister Hotel
Not only located within easy reach of various places of interests for your adventure, but staying at Macalister Hotel will also give you a pleasant stay.
Macalister Hotel is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.
When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Macalister Hotel provides a pleasant accommodation for your stay.
For you, travelers who wish to travel comfortably on a budget, Macalister Hotel is the perfect place to stay that provides decent facilities as well as great services.
From business event to corporate gathering, Macalister Hotel provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Macalister Hotel, a wonderful accommodation for your family holiday.
Experience a unique stay at the historical building of Macalister Hotel, which you rarely find in other places.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Macalister Hotel.
If you plan to have a long-term stay, staying at Macalister Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Macalister Hotel is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
Are you a shopaholic? Staying at Macalister Hotel will surely spoil you for numerous shopping centers nearby.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Macalister Hotel is suitable for you who value privacy during your stay.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Macalister Hotel.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Macalister Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Macalister Hotel is the right place to stay.
All facilities in Macalister Hotel
Lobby
Exterior
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
In-room Facilities
- Desk
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
General
- AC
- Family room
- Heater
- Non-smoking room
- Smoke-free
Hotel Services
- Front desk
- 24-hour Receptionist
- 24-hour security
- Luggage storage
- Multilingual staff
Public Facilities
- Elevator
- Safety deposit box
- WiFi in public area
Connectivity
- Free WiFi
Accessibilty
- Wheelchair accessible
Accommodation Policy & General Information in Macalister Hotel
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Contact Accommodation Before Arrival
Guests should contact hotel 1 day(s) prior to arrival
General Check-in Instructions
24 Hours Reception
A Tourism Tax of MYR 10 nett per room, per night applies to foreign passport holders arriving from 1 January 2023 onwards. This is collected by the hotel on behalf of the government upon check-in, and is not included in your total room cost. All Malaysian Nationals and Permanent Residents are exempted. The Penang State Government has implemented a mandatory βHotel Feeβ (Local Government Fee) of MYR 2 nett per room per night. The Hotel Fee will be collected upon check-in.
A Tourism Tax of MYR 10 nett per room, per night applies to foreign passport holders arriving from 1 January 2023 onwards. This is collected by the hotel on behalf of the government upon check-in, and is not included in your total room cost. All Malaysian Nationals and Permanent Residents are exempted. The Penang State Government has implemented a mandatory βHotel Feeβ (Local Government Fee) of MYR 2 nett per room per night. The Hotel Fee will be collected upon check-in.
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General Information
Popular Facilities | AC, 24-Hour Front Desk, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Available rooms at Macalister Hotel | 26 |
Number of floors in Macalister Hotel | 3 |
Another facilities in Macalister Hotel | ATM/Banking, Beauty salon, Gift shop, Grocery, Hair salon |
Frequently asked question in Macalister Hotel
What are available facilities at Macalister Hotel?
There are top facilites at Macalister Hotel such as AC, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Macalister Hotel?
The standard check-in time at Macalister Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in Macalister Hotel
Traveloka (139)
9.0
Exceptional
From 139 reviews
Provided by travelers on
Cleanliness
9.2
Room Comfort
9.3
Meal
8.7
Location
9.2
Service and Facilites
9.1
People often mention about Macalister Hotel
All
Surroundings (8)
Staff Friendliness (8)
Bedroom (7)
Ambiance (6)
Bathroom (6)
Room Space (5)
Accessibility (4)
Wifi (4)
Distance to City Center (3)
Check-in/out Time (3)
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Traveler Reviews Macalister Hotel
Number of reviews per page
20
40
Customer reviews
NR
Naylun R.
6.5
/10
Reviewed 6 week(s) ago
Uncomfortable at night, disturbed by the sound of the emergency alarm.
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Accommodation's Reply
28 Mar 2025
Hi Naylun. I'm sorry to hear about the noise disturbances you experienced during your stay. Our team strives to ensure a peaceful environment for all our guests, and we sincerely apologize for any inconvenience caused by the noise. Your feedback is valuable, and we'll do our best to address this issue to enhance the quality of our guests' experiences in the future. Thank you for bringing this to our attention. The Management.
yuenni
Staycation
9.4
/10
Reviewed 15 week(s) ago
Always back to this hotel. Stay in here many times and never get bored. The bed so comfy and clean, Located in the middle of macalister streets, easy to find foods, atm, drugs store, near from hospitals, etc.
2 people find it helpful
Accommodation's Reply
29 Jan 2025
Hi Yuenni. Thank you for sharing your thoughts on your recent stay. We are glad you were very comfortable with the bed and overall, a good stay.
Look forward to your returning in future! The Management.
N***a
Leisure
9.4
/10
Reviewed 19 week(s) ago
Friendly and responsive hotel staff
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DE
Deasy E.
Medical
9.2
/10
Reviewed 29 week(s) ago
The hotel is nice, in the middle of the city, only parking is difficult, the rooms are cool and minimalist, only the TV channels are bad π, the amenities are okay, I'm satisfied, God willing I'll come here again with the kids, highly recommended.
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Accommodation's Reply
15 Oct 2024
Dear M/M Deasy E,
Warmest Greetings from Penang Hotel Collection!
Thank you for your review. We are delighted to hear that you enjoyed your stay .
We hope there will be a chance to welcome you again and to provide you an excellent stay.
Best Regards ,
Grace Wong
Penang Hotel Collection Managed by The Ascott Limited
H***a
Medical
9.1
/10
Reviewed 31 week(s) ago
The hotel staff is friendly, the hotel is clean, the location is strategic for culinary, unfortunately the room is a bit narrow, but the bathroom is spacious & clean.
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2 people find it helpful
Accommodation's Reply
30 Sep 2024
Dear Valued Guest,
Warmest Greetings from Penang Hotel Collection!
Thank you for your review. We are delighted to hear that you enjoyed your stay .
We hope there will be a chance to welcome you again and to provide you an excellent stay.
Best Regards ,
Grace Wong
Penang Hotel Collection Managed by The Ascott Limited
N***a
Leisure
8.2
/10
Reviewed 33 week(s) ago
The hotel staff is friendly, the hotel is clean.
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Accommodation's Reply
24 Sep 2024
Dear Valued Guest,
Warmest Greetings from Penang Hotel Collection!
Thank you for your review. We are delighted to hear that you enjoyed your stay .
We hope there will be a chance to welcome you again and to provide you an excellent stay.
Best Regards ,
Grace Wong
Penang Hotel Collection Managed by The Ascott Limited
e
edwinbunawan
Medical
8.5
/10
Reviewed 33 week(s) ago
Friendly staff, location close to the center of activity and culinary, rooms are also clean and tidy.
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Accommodation's Reply
24 Sep 2024
Dear M/M Edwin,
Warmest Greetings from Penang Hotel Collection!
Thank you for your review. We are delighted to hear that you enjoyed your stay .
We hope there will be a chance to welcome you again and to provide you an excellent stay.
Best Regards ,
Grace Wong
Penang Hotel Collection Managed by The Ascott Limited
H***y
Medical
10.0
/10
Reviewed 34 week(s) ago
The best reception staff ever!
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Accommodation's Reply
10 Sep 2024
Dear Valued Guest,
Thank you for sharing your feedback with us, which gives us the opportunity to continually improve our service standards and enhance our guests' experience. We are glad that overall, you are happy with your stay Please be assured that the areas highlighted in the review would be improved further. We hope that we will have an opportunity to welcome you back to our hotel soon.
Best Regards ,
Grace Wong
PHC Hotels
A***s
Medical
9.1
/10
Reviewed 36 week(s) ago
Great location. Very clean room. Recommended.
Find this review helpful?
Accommodation's Reply
10 Sep 2024
Dear Valued Guest ,
Thank you for sharing your feedback with us, which gives us the opportunity to continually improve our service standards and enhance our guests' experience. We are glad that overall, you are happy with your stay Please be assured that the areas highlighted in the review would be improved further. We hope that we will have an opportunity to welcome you back to our hotel soon.
Best Regards ,
Grace Wong
PHC Hotels
O***i
Staycation
9.4
/10
Reviewed 44 week(s) ago
The room was great, I got the corner room so its bigger than other room. Please get room 301 if you want spacious room!
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Accommodation's Reply
27 Jun 2024
Dear Valued Guest,
Thank you for choosing PHC Hotels l! We are elated to have met our goal of providing you with a memorable and satisfying experience. It was a privilege to host you at PHC Hotels and we cannot wait to welcome you back so we may be of service to you once again! Till we meet again, take care and be well.
Kind Regards
Grace Wong
Revenue Manager
M***y
Medical
9.4
/10
Reviewed 44 week(s) ago
Nice location, easy to find food in surrounding area.
Find this review helpful?
Accommodation's Reply
27 Jun 2024
Dear Valued Guest,
Thank you for choosing PHC Hotels l! We are elated to have met our goal of providing you with a memorable and satisfying experience. It was a privilege to host you at PHC Hotels and we cannot wait to welcome you back so we may be of service to you once again! Till we meet again, take care and be well.
Kind Regards
Grace Wong
Revenue Manager
I***i
9.7
/10
Reviewed 57 week(s) ago
Clean hotel, friendly staff, have stayed here twice and if I go to Penang I will definitely stay here again ππ.
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1 people find it helpful
Accommodation's Reply
15 Apr 2024
We are delighted to hear that you had an enjoyable experience during your recent stay at PHC Hotels. Thank you for choosing to stay with us and we hope to welcome you back again in future.
Kind Regards
Grace Wong
Revenue Manager
mw
merina w.
6.0
/10
Reviewed 61 week(s) ago
Kamarnya kecil, gak setara dengan harganya.
1 people find it helpful
NA
Nita A.
9.7
/10
Reviewed 71 week(s) ago
Good staying experience, good and polite receptionist, clean rooms, all good service π.
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2 people find it helpful
DJ
Denny J.
9.7
/10
Reviewed 83 week(s) ago
I had the most pleasant stay here for 2 nights. Quite spacious living room and there is microwive inside. And there is TV in every bedroom and in the living room. Good value for money
1 people find it helpful
Accommodation's Reply
11 Oct 2023
Warmest Greetings from Penang Hotel Collection!
Thank you for staying at PHC Hotels and taking your time writing us a review. Glad to hear that you are having a pleasant stay recently. Indeed we will continue to make an improvement and provide the best services to all of our valued customer. We hope there is a pleasure on welcoming you back again next time.
Kind Regards
Grace Wong
Revenue Manager
AA
Angelia A.
9.4
/10
Reviewed 94 week(s) ago
Try to improve the cleaning service and most importantly pay attention to the attitude of the cleaning service to be more polite and better. Even though the others are okay. Only the cleaning service is lacking.
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3 people find it helpful
ja
jan a.
9.7
/10
Reviewed 115 week(s) ago
Topp! Perfect service from front desk and manager staff. Always stay here when I go to penang.
2 people find it helpful
AP
Anabella P.
9.4
/10
Reviewed 115 week(s) ago
The room is spacious, it's big. The staffs are really kind and friendly, and the hotel room is clean. However, the television channel is always buffering, I don't know it was wifi connection problem or something else, it's not comfortable to watch the television if it keeps on buffering every 10 seconds. And the air conditioner is right above the bed, it is under our face when we are sleeping and it gets really cold, we could catch a cold, we could get sick if the air conditioner is placed right above our head. And the toilet spray bidet is placed in the left side of the toilet, so for right handed person it's not convenient to use it.
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JJ
Jojo J.
9.4
/10
Reviewed 117 week(s) ago
I have an awesome stay here in Macalister Hotel by PHC. It 's my second time here, the room is great, so comfortable yet clean. I would definitely stay here again when I come to Penang π₯°.
3 people find it helpful
MT
Matthew T.
8.5
/10
Reviewed 133 week(s) ago
Excellent location, near convenient stores and Watson. Plenty of local food. The room is different from pre Covid. But still nice room.
3 people find it helpful
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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