Mandarin Oriental, Kuala Lumpur

Hotels
9.0
Impressive
From 322 verified guests reviews

What Guests Say About Their Stay

Strategic Location (5)
Friendly Staffs (5)
Excellent Service (3)
Great Facilities (2)
Titik N.
10
/ 10
Perfect clean, kind staff, good breakfast and standard world of five star hotel, always mandarin oriental every its perfect
Noor A. B. K.
9.7
/ 10
One of the best hotel I stay in KL, people are friendly and service are top notch. The room is beautiful,clean, and huge. I enjoy by stay here.
Paulus D. D.
10
/ 10
Everything was great. The room was awesome, breakfast was good, excellent hotel. Definitely gonna come again.
In the Area
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Kuala Lumpur City Centre, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50088
Strategic Location

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Mandarin Oriental, Kuala Lumpur is located in area / city Kuala Lumpur City Centre. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Mandarin Oriental, Kuala Lumpur

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Kuala Lumpur City Centre, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50088

9.4

Strategic Location
Others Mandarin Oriental, Kuala Lumpur
Others 2 Mandarin Oriental, Kuala Lumpur

Discover More About Mandarin Oriental, Kuala Lumpur

Location


Mandarin Oriental, Kuala Lumpur is located in area / city Kuala Lumpur City Centre.

About Mandarin Oriental, Kuala Lumpur

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Mandarin Oriental, Kuala Lumpur exclusively for you.

Mandarin Oriental, Kuala Lumpur is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Mandarin Oriental, Kuala Lumpur.

All facilities in Mandarin Oriental, Kuala Lumpur

Others Mandarin Oriental, Kuala Lumpur
Others

Things to Do

  • Beach umbrella
  • Hot tub
  • Outdoor pool
  • Barbecue
  • Spa
  • Garden
  • Sauna
  • Steam room
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Safety deposit box

General

  • Parking
  • Smoking area
  • Banquet
  • Ballroom
  • Terrace

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast
  • Snack bar

Business Facilities

  • Meeting rooms
  • Business center
  • Conference rooms

Sports and Recreations

  • Outdoor tennis court
  • Fitness center
  • Tennis court

Family-friendly Facilities

  • Kids club
  • Children pool

Transportation

  • Limo or town car service
  • Valet parking (surcharge)

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Nearby Facilities

  • Hair salon

Accommodation Policy & General Information in Mandarin Oriental, Kuala Lumpur

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.



  • Fee for buffet breakfast: approximately MYR 98 for adults and MYR 49 for children
  • Airport shuttle fee: MYR 424 per vehicle (one-way, maximum occupancy 3)
  • Secured valet parking fee: MYR 40 per day
  • Rollaway bed fee: MYR 111.3 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property uses eco-friendly cleaning products
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • This property enforces a strict dress code in the club lounge. Shorts, tank tops, and slippers are not permitted.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. This property's club lounge benefits are available in the Royal Suite on the 29th floor during the listed renovation period. Please note that any special requests must be confirmed by contacting the hotel in advance.

The property will be renovating from November 18 2024 to February 23 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge

Guests will have access to the following alternate facilities during the renovation:

  • Recreational facilities

During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Mandarin Oriental, Kuala Lumpur
629
Number of floors in Mandarin Oriental, Kuala Lumpur
30
Another facilities in Mandarin Oriental, Kuala Lumpur
Beach umbrella, Hot tub, Outdoor pool, Barbecue, Spa

Frequently asked question in Mandarin Oriental, Kuala Lumpur

What are available facilities at Mandarin Oriental, Kuala Lumpur?
There are top facilites at Mandarin Oriental, Kuala Lumpur such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Mandarin Oriental, Kuala Lumpur?
The standard check-in time at Mandarin Oriental, Kuala Lumpur is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Mandarin Oriental, Kuala Lumpur provide breakfast?
Yes, Mandarin Oriental, Kuala Lumpur provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Mandarin Oriental, Kuala Lumpur

Overall Ratings & Reviews Mandarin Oriental, Kuala Lumpur

Traveloka (322)

Other (8373)

9.0
Exceptional

From 322 reviews

Provided by travelers on
Cleanliness

9.3

Room Comfort

9.2

Meal

8.9

Location

9.3

Service & Facilites

9.2

People often mention about Mandarin Oriental, Kuala Lumpur
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Surroundings (4)
Staff Friendliness (4)
Distance to City Center (3)
Accessibility (3)
Wifi (3)
Bedroom (3)
Bathroom (3)
Family Friendly (2)
Check-in/out Time (2)
Ambiance (2)
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Traveler Reviews Mandarin Oriental, Kuala Lumpur

Number of reviews per page
20
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Elfa W.
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Leisure
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9.7

/10

Reviewed 11 week(s) ago

The location is very close to Petronas and Suria KLCC mall, delicious food, friendly service, the only drawback is the room wifi is not working and the decoration is still old style.
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khairul s.
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Leisure
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10.0

/10

Reviewed 23 week(s) ago

One of the best hotel In Kuala Lumpur next to Mall Suria KLCC.

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khairul s.
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Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 25 week(s) ago

I really love to be back here again. One off the Hotel in Kuala Lumpur.

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E***a
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Leisure
icon-origin-TRAVELOKA

9.4

/10

Reviewed 26 week(s) ago

Lack of staff at restaurant during breakfast. The pillow is too soft.

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Yuri f. z.
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9.4

/10

Reviewed 29 week(s) ago

Always excellent to stay here.

1 people find it helpful

l***a
icon-origin-TRAVELOKA

10.0

/10

Reviewed 30 week(s) ago

A pleasant hotel, strategic location because it is next to the Twin Towers and KLCC.
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MAN H. P.
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9.7

/10

Reviewed 65 week(s) ago

Very outdoor room. The service is very good. Everyone is very satisfied.
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MAN H. P.
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6.0

/10

Reviewed 65 week(s) ago

I ordered a suite room. It turned out that the room was connected to two normal rooms into one. This means there is no difference from a regular room.
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Liliek Eko Budoyo
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10.0

/10

Reviewed 75 week(s) ago

Convenience location. Next door to KLCC, Aquaria.

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Kelvin
icon-origin-TRAVELOKA

9.7

/10

Reviewed 88 week(s) ago

Best hotel & location, all staff so helpful especially nora, when I come back kuala lumpur will stay here again, thankyouu!

1 people find it helpful

Shirley S.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 105 week(s) ago

Very good location to KLCC and Suria shopping mall. Most of the staff are friendly.

2 people find it helpful

Silvia T.
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8.5

/10

Reviewed 111 week(s) ago

The   services were excellent. The concierge staff was really friendly and nice. In general all the staff there were super nice and very professional. We had such a wonderful time there.

1 people find it helpful

Muhammad R. Z.
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8.5

/10

Reviewed 116 week(s) ago

Bagus, bersih dan pelayanan memuaskan.

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Pham T. T. N.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 120 week(s) ago

Khách sạn rất đẹp và sang trọng, nhân viên nhiệt tình, thái độ tốt. Mình sẽ quay lại

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Suhaila S.
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8.5

/10

Reviewed 120 week(s) ago

The room is spacious and clean. The hotel staff are very friendly and helpful. Satisfying!
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Dhanan P. S.
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9.7

/10

Reviewed 127 week(s) ago

Stayed for 2 days here, very nice staff, world class services, very near to KLCC and MRT station, Great breakfast with broad menu available. Would stay there again someday, 👍🏾.

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azkia sakinah amalia
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8.5

/10

Reviewed 127 week(s) ago

Nice, good price, near to klcc, clean,

1 people find it helpful

Mr Wimbo Hapsara
icon-origin-TRAVELOKA

8.5

/10

Reviewed 128 week(s) ago

The hotel is located at the heart of business area, shopping malls are easy to reach. The hotel staffs are professional. Recommended for staycation.

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Benny Tan Hock Siang
icon-origin-TRAVELOKA

9.7

/10

Reviewed 133 week(s) ago

No doubt to describe, I book for my parent to stay. As always MO is still the best for me.

1 people find it helpful

Cindy
icon-origin-TRAVELOKA

9.4

/10

Reviewed 134 week(s) ago

I have an awesome stay at Mandarin Oriental! Thanks to Carol (guest relation) who help me in special occasion arragement for my parents. Mohana (front office) very friendly during check in, and the room so spacious, clean and comfy. I have a very good stay with my family, definitely will come back.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.