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Swiss-Garden Beach Resort Kuantan
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Swiss-Garden Beach Resort Kuantan
Resorts
8.4
Impressive
From 386 verified guests reviews
What Guests Say About Their Stay
Friendly Staffs (3)
Excellent Service (1)
Great View (2)
Great Location (6)
Nurul A. B. M. S.
8.5
/ 10
Nice view, nice place. Many best restaurant nearby.
Mohamad A. H. B. M. K.
9.7
/ 10
Very kind and helpful staff. Highly recommended. Clean and easy to find foods nearby to hotel
Suridah S.
9.7
/ 10
Very convenient for family vacation and long stay.
In the Area
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2656-2657, Mukim Sungai Karang, Balok Beach, Beserah, , Balok, Kuantan, Pahang, Malaysia, 26100
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Swiss-Garden Beach Resort Kuantan
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Per room per night (excl. taxes & fees)
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What's around Swiss-Garden Beach Resort Kuantan
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2656-2657, Mukim Sungai Karang, Balok Beach, Beserah, , Balok, Kuantan, Pahang, Malaysia, 26100
Discover More About Swiss-Garden Beach Resort Kuantan
Location
Swiss-Garden Beach Resort Kuantan is a resort in a good neighborhood, which is located at Beserah.
About Swiss-Garden Beach Resort Kuantan
From business event to corporate gathering, Swiss-Garden Beach Resort Kuantan provides complete services and facilities that you and your colleagues need.
Whether you are planning an event or other special occasions, Swiss-Garden Beach Resort Kuantan is a great choice for you with a large and well-equipped function room to suit your requirements.
Have fun with various entertaining facilities for you and the whole family at Swiss-Garden Beach Resort Kuantan, a wonderful accommodation for your family holiday.
This resort is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Swiss-Garden Beach Resort Kuantan.
If you plan to have a long-term stay, staying at Swiss-Garden Beach Resort Kuantan is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Swiss-Garden Beach Resort Kuantan is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Swiss-Garden Beach Resort Kuantan is suitable for you who value privacy during your stay.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The resort’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Swiss-Garden Beach Resort Kuantan exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Swiss-Garden Beach Resort Kuantan is a resort with great comfort and excellent service according to most resort's guests.
Get precious and unforgettable moment during your stay at Swiss-Garden Beach Resort Kuantan.
All facilities in Swiss-Garden Beach Resort Kuantan
Swimming Pool
Lobby
Exterior
Bedroom
Others
Food and Drinks
- Restaurant with AC
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Breakfast (surcharge)
- Continental breakfast
- Bar
- Snack bar
- Vegetarian meal
Public Facilities
- Parking
- Coffee shop
- Elevator
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- Concierge
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Limited hours room service
- Luggage storage
- Multilingual staff
- Tours
- Wedding service
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Family room
- Non-smoking room
- Swimming pool
- Recreation room
- Terrace
Things to Do
- Children play area
- Fitness center
- Garden
- Outdoor facilities
- Outdoor pool
- Pool sun loungers
- Sauna
- Waterslide
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Refrigerator
- Shower
- TV
Business Facilities
- Business center
- Conference room
- Meeting facilities
- Photocopier
- Projector
Sports and Recreations
- Fitness center
- Game room
- Table tennis
- Tennis
Transportation
- Limited parking
- Secure parking
- Valet parking (surcharge)
Family-friendly Facilities
- Kids club
- Children pool
Nearby Facilities
- Gift shop
- Shops
Accessibilty
- Disabled access friendly
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Swiss-Garden Beach Resort Kuantan
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Facility
Lobby closed temporarily from 1-11-2024 to 1-4-2025.
Swimming Pool, Due to safety precautions related to the nearby renovation area, the Kids’ Splash Pool will be closed from 17 to 21 December. However, the Adult Pool will remain open and accessible from 8:00 AM to 7:00 PM. closed temporarily from 17-12-2024 to 20-12-2024.
Swimming Pool, Due to safety precautions related to the nearby renovation area, the Kids’ Splash Pool will be closed from 17 to 21 December. However, the Adult Pool will remain open and accessible from 8:00 AM to 7:00 PM. closed temporarily from 17-12-2024 to 20-12-2024.
General Check-in Instructions
SUSTAINABILITY FEE Please be informed that the State of Pahang has imposed a Sustainability Fee of RM 3.00 per room per day to all hotel guests with effect from 1 March 2022; in accordance to the Pahang Hotel Regulation 2021. This Sustainability Fee is to be collected by the Hotel on behalf of the Government and it is not included in the total room cost.
Check in : 3.00pm Check out : 12.00noon
As part of our continued commitment to enhance our property and facilities, we will be embarking on the final phase of our renovation, commencing from 1 November 2024 until 1 April 2025. Our Lobby, Garden Terrace Restaurant and Swiss Deli will undergo a significant transformation. During this duration, our Hibiscus Hall will be used as Breakfast venue while the Blossom Chinese Restaurant will be utilised for Lunch and Dinner. We wish to assure you that there will be minimal disruptions as all guests will be assigned to rooms located away from the renovated areas. All our other services will remain operational and accessible for guests' usage
Check in : 3.00pm Check out : 12.00noon
As part of our continued commitment to enhance our property and facilities, we will be embarking on the final phase of our renovation, commencing from 1 November 2024 until 1 April 2025. Our Lobby, Garden Terrace Restaurant and Swiss Deli will undergo a significant transformation. During this duration, our Hibiscus Hall will be used as Breakfast venue while the Blossom Chinese Restaurant will be utilised for Lunch and Dinner. We wish to assure you that there will be minimal disruptions as all guests will be assigned to rooms located away from the renovated areas. All our other services will remain operational and accessible for guests' usage
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Swiss-Garden Beach Resort Kuantan | 304 |
Number of floors in Swiss-Garden Beach Resort Kuantan | 4 |
Another facilities in Swiss-Garden Beach Resort Kuantan | Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast |
Frequently asked question in Swiss-Garden Beach Resort Kuantan
What are available facilities at Swiss-Garden Beach Resort Kuantan?
There are top facilites at Swiss-Garden Beach Resort Kuantan such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Swiss-Garden Beach Resort Kuantan?
The standard check-in time at Swiss-Garden Beach Resort Kuantan is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Swiss-Garden Beach Resort Kuantan provide breakfast?
Yes, Swiss-Garden Beach Resort Kuantan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Swiss-Garden Beach Resort Kuantan
Overall Ratings & Reviews Swiss-Garden Beach Resort Kuantan
Traveloka (386)
Other (9723)
8.3
Very Good
From 386 reviews
Provided by travelers on
Cleanliness
8.3
Room Comfort
8.4
Meal
7.9
Location
8.6
Service & Facilites
8.4
People often mention about Swiss-Garden Beach Resort Kuantan
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Room Space (5)
Family Friendly (4)
Taste (4)
Surroundings (3)
Ambiance (3)
Bedroom (3)
Variety (3)
Staff Friendliness (2)
Wifi (2)
Activity Option (2)
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Traveler Reviews Swiss-Garden Beach Resort Kuantan
Number of reviews per page
20
40
NI
NURUL I. S. B. B.
Staycation
9.7
/10
Reviewed 7 week(s) ago
Warm welcome from lobby stuff and great ambiance with newly renovated room. The facilities were awesome. Love the kids room and gym. Pool area for sure. Looking forward for new lobby and restaurant
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N***h
Staycation
8.8
/10
Reviewed 9 week(s) ago
We stayed at the family room. Room is nice it 's been recently refurbished. Pool area is also nice with 2slides for the kids. If planning to come with big family might want to consider this hotel as there 's quite a number of activities available. There 's also kids club just remember to bring along your socks. No socks no entry.
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H***M
6.8
/10
Reviewed 12 week(s) ago
Already apply room for 2 adults and 5yo and 8yo kids but given 1 room with 1 queen bed. End up have to acquire additional bed which cost almost RM300 per night. Should the hotel can't provide room for 4 person they should inform earlier. Better off it won't appear in the apps for me.
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NH
Nur H. A.
Business
9.7
/10
Reviewed 20 week(s) ago
The staffs are all very friendly. Kids room so spacious and a lot of games and mini cinema. Pool really nice, surrounding beach a lot of activity.
1 people find it helpful
L***M
9.7
/10
Reviewed 25 week(s) ago
Good place to take kids holiday.
Find this review helpful?
H***a
Leisure
9.6
/10
Reviewed 36 week(s) ago
Everything is awesome. But the breakfast spread (taste & menu) needs to be improved.
Find this review helpful?
FW
Fong W. B.
9.4
/10
Reviewed 40 week(s) ago
Just refurbished room and very nice! Had an expectation that room is directly facing sea, however it is not, but that's OK. Room is clean but had a slight ants issue, because of sweet drink. Staffs are polite and always greet us with big smile. Not crowd during fasting month and enjoyed my stay here.
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a
angin03
9.7
/10
Reviewed 41 week(s) ago
The room is clean. Check in can be made before 3p. M. The room was ready. The mini water park is nice and my kids love it so much. You can even walk on the beach. Overall my family and I love staying in Swiss Garden and would repeat our staycation in some other time.
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FK
FATIN K. B. J. (.
9.7
/10
Reviewed 42 week(s) ago
Dah kali ke 3 kami repeat ke sini, tahun 2023 2kali. tahun 2024 baru pertama kali. dah upgrade bilik baru. selesa, view yang cantik, duduk di Premier King Room Room No 8383. lepas ni ke Kuantan memang repeat sini sebab anak-anak suka.
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c
cutelittlekancil
9.7
/10
Reviewed 59 week(s) ago
I had pleasant stay here despite half of the hotel was under renovation. I got newly renovated room. The room was nice and all equipment were branded new. I like the pool area-kids friendly and got sauna as well. The staffs were kind and helpful. It would be better if the hotel can provide pathway to the pool for OKU and babystroller. Can't wait to see how the hotel will transform once the renovation completed.
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Mohd Akmal Bin Hashim
9.7
/10
Reviewed 96 week(s) ago
The hotel is perfect for honeymoon or family gateways. It'located right near by the beach. Their service was impeccable! Staff member very friendly. Also have service for playground for kids. Only breakfast maybe need to have variety but We Really enjoy the stay.
2 people find it helpful
Raps
6.0
/10
Reviewed 129 week(s) ago
Generally staff was pleasant and helpful. Just wish that the maintenance was kept up. Was given ground floor room which was supposed to have been recently renovated. However it was disappointing. The mini fridge was grimy, the door to the balcony was faulty, the cupboard had stains (refer to photo) and they even provides towels which had been discoloured (refer photo). Also never accept rm 8070 (next to the kids playroom) - the soundproofing was bad so it was so noisy! After waiting until 5pm before we got my room, it was disappointing to say the least! Luckily the service staff (reception & restaurant) were very friendly and pleasant. It saved this trip!
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2 people find it helpful
MM
Madihah M. M.
4.5
/10
Reviewed 129 week(s) ago
1) The room & bed is dusty, Under bed got rubbish. 2) We have to call a few times to request sejadah and water. 3) We ordered 2 foods from restaurant room service, only received 1 food. After a complaint, only then do we receive another food. You may hear a phone recording to confirm. The food for room service is only served in the box. 4) Our toilet was clogged, no suction for the waste. We have to call for few times only then does maintenance comes in. 5) Manage to talk to the customer service there. They told that they will escalate this matter to respective person. They asked us to complain via my booking website. This is our first time in the swiss garden. Really2 disappointed with this type of service. Bad experience for us. You may hear the phone recording for the evidence. Not gonna repeat anymore.
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3 people find it helpful
ND
Nur D. B. M. A.
8.5
/10
Reviewed 133 week(s) ago
Food not so good. This is the second time been here. Swimming pool too crowded during school holiday. But overall good place for family with kids.
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KR
KEE R. E.
5.8
/10
Reviewed 143 week(s) ago
I kind of surprised of the cleanliness standards given by Swiss Garden. The room 's floor was very dusty. I guess the cleaner didn't mop or even vacuum it. I used more than 50 pieces of wet tissue to clean the floor. My mistakes I forgot to take the photo of the floor but I have the photo on the TV and slippers 's shelf photo.
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NA
NIK A. B. N. A.
9.7
/10
Reviewed 144 week(s) ago
The Hotel is owesome and perfect for family and honeymoon, near the beach and very enjoyed the pool.
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MB
Mahanum B. M.
6.2
/10
Reviewed 145 week(s) ago
The resort is packed with so many people. We reached the resort at 3.30 pm and have to queue at reception for half-hour to check-in. We also have to queue for another 25 minutes to get a table for breakfast the next morning. We were only allowed 45 minutes to complete our breakfast. We have to park our car outside the resort that night because the parking was full.
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HB
Hasnita B. H.
6.0
/10
Reviewed 146 week(s) ago
The family room was rather small. I was placed on the 3rd floor and another friend of mine got the ground floor and though we paid the same amount of rate, the difference in the size of the room is very significant. Her room on the ground floor was so much more spacious. Our room does not even allow us to fit extra mattress.
1 people find it helpful
NA
NOR A.
6.9
/10
Reviewed 146 week(s) ago
First day awesome. Clean beach. Big pool. Ample parking lot. But second day, they have construction nearby room. Tap here, tap here, it's not easy to rest. I know the construction is in a suitable room.
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MK
Mohd K. K. B. A.
9.7
/10
Reviewed 150 week(s) ago
The room and most of hotel area very clean. Follow SOP to prevent Covid 19. Staff very friendly. The concierge guy Mr. Kamarul very helpful. Food also good. Location suitable for holiday because near to the beach. Can't wait to come again.:-).
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