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Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
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Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
Hotels
8.6
/10
Very Good
363 reviews
What Guests Say About Their Stay
Bathroom (7)
Hotel Area (7)
Surroundings (6)
Check-in/out Time (6)
Rika M.
8.8
/ 10
Very pleasant, the hotel is very clean, the family room is big, the kids are happy, but the breakfast is not in accordance with our tongue, Indonesian, strategic position, where can you go, culinary place, walk to alor and walk to pavilion
In the Area
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117, Jalan Pudu, Bukit Bintang, Kuala Lumpur, Malaysia, 50150
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
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Available Room Types in Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
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What's around Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
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117, Jalan Pudu, Bukit Bintang, Kuala Lumpur, Malaysia, 50150
Discover More About Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
Location
Staying at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur is a good choice when you are visiting Bukit Bintang.
About Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
Whether you are planning an event or other special occasions, Swiss-Garden Hotel Bukit Bintang Kuala Lumpur is a great choice for you with a large and well-equipped function room to suit your requirements.
Are you a shopaholic? Staying at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur will surely spoil you for numerous shopping centers nearby.
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.
From business event to corporate gathering, Swiss-Garden Hotel Bukit Bintang Kuala Lumpur provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Swiss-Garden Hotel Bukit Bintang Kuala Lumpur is suitable for you who value privacy during your stay.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Swiss-Garden Hotel Bukit Bintang Kuala Lumpur exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur.
All facilities in Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
Swimming Pool
Entertainment Facility
Functional Hall
Lobby
Exterior
Hotel Services
- Concierge
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Limited hours room service
- Luggage storage
- Multilingual staff
- Tours
- Wedding service
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Family room
- Non-smoking room
- Swimming pool
- Smoking area
Public Facilities
- Parking
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Food and Drinks
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Restaurant with AC
- Breakfast
- Buffet breakfast
Transportation
- Airport transfer
- Area shuttle with surcharge
- Casino shuttle (surcharge)
- Secure parking
- Shopping center shuttle (surcharge)
- Theme park shuttle (surcharge)
In-room Facilities
- Desk
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
Accessibilty
- Disabled access friendly
- Accessible bathroom
- Accessible parking
- Wheelchair accessible
Business Facilities
- Conference room
- Meeting facilities
- Photocopier
- Projector
Connectivity
- Internet point
- LAN Internet
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
- Train station pickup
- Airport transfer
Nearby Facilities
- ATM/Banking
- Shops
Things to Do
- Fitness center
- Outdoor pool
Sports and Recreations
- Fitness center
Kids and Pets
- Highchairs
Accommodation Policy & General Information in Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
General Check-in Instructions
From September 1, 2017 all foreign guests may be levied a Tourism Tax of MYR 10.00 per room/per night. Maximum 2 children under 11 years old stay for free if using existing bed (breakfast not included). Restaurant - Garden Terrace offer choice of local flavours and international dishes. Operation hour from 6:30am till 11:00pm. Recreation Facilities - Gymnasium and Outdoor Swimming Pool. Operation hour from 7:00am till 8:00pm.
Other Terms & Conditions:- 1. Validity: Immediate Effect till Government Announcement. Minimum stay subjects to Local Government’s SOP. 2. For fully vaccinated, guests are required to quarantine 8D7N while non-fully vaccinated will require 11D10N quarantine. 3. All guests will check-in / out at the designated check-in & check-out areas. (Different from normal check-in counter). 4. The usual hotel Housekeeping will not be allowed during this period of stay. The hotel is act as quarantine centre during this quarantine period. 5. Meals arrangement including Breakfast, Lunch and Dinner will be arranged according to the time frame fixed by MOH and will deliver to the outside of the guestrooms. 6. Announcement will be make about all information including do and don’t on the daily basis. All guests are required to follow accordingly. 7. Should there is additional needs of amenities or different food dietary, guests are required to inform the hotel team and Strictly subjects to delivery time and other rules which are fixed by authorities. 8. Swap tests schedule are to be advised and costs will be borne by guests. 9. Check-Out Time will be after 12pm and is strictly decided by Ministry of Health. Request for Early Check-Out is strictly not allowed except for emergency cases. 10. IN THE EVENT OF EXTENSION STAY DUE TO COVID TEST RESULT OR REQUIRED BY MINISTRY OF HEALTH, THE GUEST WILL HAVE TO PAY FOR BALANCE OF THE EXTENSION STAYS. Swiss-Garden Hotel Bukit Bintang is selected by government to provide the Quarantine Service and Premium Quarantine Package and pleased to inform the SOP of Safety and Hygiene procedures are set and approved by NADMA and MOH. The Swap Test schedule for PUS will be advised in advance. The guests and our associates safety are the utmost priority. Enclosed with the menu and other information for your reference.
Other Terms & Conditions:- 1. Validity: Immediate Effect till Government Announcement. Minimum stay subjects to Local Government’s SOP. 2. For fully vaccinated, guests are required to quarantine 8D7N while non-fully vaccinated will require 11D10N quarantine. 3. All guests will check-in / out at the designated check-in & check-out areas. (Different from normal check-in counter). 4. The usual hotel Housekeeping will not be allowed during this period of stay. The hotel is act as quarantine centre during this quarantine period. 5. Meals arrangement including Breakfast, Lunch and Dinner will be arranged according to the time frame fixed by MOH and will deliver to the outside of the guestrooms. 6. Announcement will be make about all information including do and don’t on the daily basis. All guests are required to follow accordingly. 7. Should there is additional needs of amenities or different food dietary, guests are required to inform the hotel team and Strictly subjects to delivery time and other rules which are fixed by authorities. 8. Swap tests schedule are to be advised and costs will be borne by guests. 9. Check-Out Time will be after 12pm and is strictly decided by Ministry of Health. Request for Early Check-Out is strictly not allowed except for emergency cases. 10. IN THE EVENT OF EXTENSION STAY DUE TO COVID TEST RESULT OR REQUIRED BY MINISTRY OF HEALTH, THE GUEST WILL HAVE TO PAY FOR BALANCE OF THE EXTENSION STAYS. Swiss-Garden Hotel Bukit Bintang is selected by government to provide the Quarantine Service and Premium Quarantine Package and pleased to inform the SOP of Safety and Hygiene procedures are set and approved by NADMA and MOH. The Swap Test schedule for PUS will be advised in advance. The guests and our associates safety are the utmost priority. Enclosed with the menu and other information for your reference.
Deposit
Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur | 325 |
Number of floors in Swiss-Garden Hotel Bukit Bintang Kuala Lumpur | 15 |
Another facilities in Swiss-Garden Hotel Bukit Bintang Kuala Lumpur | Concierge, Front desk, 24-hour Receptionist, 24-hour security, Laundry service |
Frequently asked question in Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
What are available facilities at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur?
There are top facilites at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur?
The standard check-in time at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Swiss-Garden Hotel Bukit Bintang Kuala Lumpur provide breakfast?
Yes, Swiss-Garden Hotel Bukit Bintang Kuala Lumpur provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
8.6
Very Good
From 363 reviews
Provided by travelers on
Cleanliness
8.9
Room Comfort
8.8
Meal
8.4
Location
8.8
Service and Facilites
8.7
People often mention about Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
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Hotel Area (9)
Surroundings (8)
Staff Friendliness (8)
Wifi (8)
Check-in/out Time (8)
Ambiance (8)
Room Space (8)
Bathroom (8)
Distance to City Center (7)
Family Friendly (7)
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Traveler Reviews Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
Number of reviews per page
20
40
Customer reviews
RM
Rani M. S.
Leisure
8.4
/10
Reviewed 4 week(s) ago
It's actually nice if you go in a group. If you take the MRT, it's actually closer to Hang Tuah Station. Because you get off at Pudu Station, it's a long walk. Overall, this hotel is okay. The food is quite varied and delicious. The rooms are quite clean, the hotel staff is friendly and helpful.
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DW
Deny W.
Leisure
8.5
/10
Reviewed 12 week(s) ago
The hotel's location is strategic, you can go everywhere on foot, the rooms are spacious and the restaurant has delicious food.
See original
1 people find it helpful
Guest
8.5
/10
Reviewed 17 week(s) ago
I booked connecting rooms but we couldn't get it.
2 people find it helpful
Accommodation's Reply
14 Jan 2025
Dear Valued Guest,
Thank you for your feedback. We sincerely apologize for the inconvenience caused regarding your request for connecting rooms. While we always strive to accommodate our guests' preferences, sometimes due to availability or other unforeseen circumstances, we may not be able to fulfill all special requests. We truly appreciate your understanding and hope to have the opportunity to better serve you in the future.
Best regards,
Management
AK
Alberta K. T.
Medical
8.5
/10
Reviewed 18 week(s) ago
The hotel staff is friendly, there is 1 very kind bellboy. I ordered a room with mnt xtra bed. The receptionist said it was full. It turned out that the bellboy helped me get a room with a sofa. Thank you so much. The hotel is good, very clean, strategic location close to Tung Shin Hospital, close to Alor. Wherever it is close. Breakfast is so far so good. Just need to clean up the table faster when it is crowded and make sure the spoon was cleaned. This is a highly recommended hotel to stay. Very comfortable and next this hotel will be on my list. Thank youu
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1 people find it helpful
Accommodation's Reply
31 Dec 2024
Dear Alberta,
Thank you so much for your kind words and for taking the time to share your experience! We are thrilled to hear that our team, especially our bellboy, made your stay memorable. It's wonderful to know you enjoyed our clean and comfortable rooms, as well as the strategic location.
We also appreciate your feedback about breakfast service. We will make sure to improve the speed of table clean-up during busy periods and ensure that all utensils are thoroughly cleaned.
We look forward to welcoming you back and are excited to be on your list for your next visit. Thank you again for recommending us!
Warm Regards,
Management
N***e
Leisure
8.4
/10
Reviewed 18 week(s) ago
Need to train their housekeeping to do their job properly, not just finishing their task. But overall nice hotel and good location.
1 people find it helpful
Accommodation's Reply
31 Dec 2024
Dear Sir / Madam,
Thank you for your valuable feedback. We're glad to hear you enjoyed our hotel's location and overall experience. We truly appreciate your comments regarding housekeeping, and we will make sure to address this with our team to ensure we maintain the highest standards of service. Your input is important to us, and we will work on improving this aspect of our operation. We hope to welcome you back for a better experience next time.
Warm Regards,
Management
A***h
Staycation
5.6
/10
Reviewed 24 week(s) ago
I don't photos because it was quite a nightmare. They don't keep the hotel nicely. Savages smell in bathroom and swimming pool area. Go and find other hotels. This is my honest review
2 people find it helpful
Accommodation's Reply
03 Dec 2024
Dear Sir/Madam,
Thank you for sharing your feedback. We are deeply sorry to hear that your experience did not meet your expectations and that you encountered unpleasant smells in the bathroom and swimming pool area. Please know that this is not the standard of cleanliness or service we aim to provide, and we will be addressing this issue with our housekeeping and maintenance teams immediately.
We truly value guest feedback as it helps us identify areas where we can improve, and we sincerely apologize for any discomfort you experienced during your stay. We hope to have the opportunity to welcome you back and offer you a much more enjoyable experience in the future.
Kind regards,
Management
TAN Y.
Leisure
10.0
/10
Reviewed 32 week(s) ago
Good location and nice room. Good hoilday with my girlfriends.
4 people find it helpful
e***g
Leisure
10.0
/10
Reviewed 34 week(s) ago
The hotel is nice and spacious, clean and the service is also friendly. The location is strategic.
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1 people find it helpful
S
Sameedha
Leisure
10.0
/10
Reviewed 35 week(s) ago
All nice, happy to be here, will comeback next time.
Find this review helpful?
S
Sameedha
Leisure
10.0
/10
Reviewed 35 week(s) ago
Good to be here, will definitely comeback next time.
2 people find it helpful
marisca r.
Leisure
10.0
/10
Reviewed 42 week(s) ago
Unforgettable, friendly staff, clean rooms.
See original
1 people find it helpful
s***i
Leisure
9.7
/10
Reviewed 42 week(s) ago
We stayed for one night during our arrival from Legoland. The coach that brought us from Legoland was stopped in this hotel. It was around 10pm, so it was a late chack in. The check in process was smooth, we were upgraded to a bigger room. The room was perfect, hospitalty was OK, cleanliness was also OK. The location is in Bukit Bintang area but quite a bit far for a walking disfance.
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1 people find it helpful
D***y
Leisure
9.4
/10
Reviewed 42 week(s) ago
The hotel is in a good area. The staffs are excellent! Overall it is a nice place to stay.
Find this review helpful?
S
Sugiartono
Leisure
10.0
/10
Reviewed 42 week(s) ago
The hotel is great, the breakfast is suitable.
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3 people find it helpful
S
Sutekno
Leisure
8.5
/10
Reviewed 44 week(s) ago
It's the best. Just can't get a room with a sofa chair & facing the street like I used to have.
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1 people find it helpful
M***a
Leisure
10.0
/10
Reviewed 50 week(s) ago
The food in the restaurant is delicious and the choices are very varied.
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1 people find it helpful
M***a
Leisure
10.0
/10
Reviewed 50 week(s) ago
The location is very strategic. Just a short walk to Alor Street. In front of the hotel there are 3 minimarkets so it is easy to buy necessities. Behind the hotel there are also cheap minimarkets.
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4 people find it helpful
ar
aries r.
Leisure
10.0
/10
Reviewed 55 week(s) ago
Very comfortable, and highly recommended.
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1 people find it helpful
Ph
Parlinsyah h.
6.9
/10
Reviewed 56 week(s) ago
Hotel bagus. Staf saja kurang ramah.
1 people find it helpful
ES
Ema S.
6.5
/10
Reviewed 58 week(s) ago
Keras keras. Variasi sarapan sangat kurang. Lokasi cukup bagus. Parkir gratis.
1 people find it helpful
Number of reviews per page
20
40
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