The Face Suites Kuala Lumpur

Hotels
8.9
Impressive
From 630 verified guests reviews

What Guests Say About Their Stay

Strategic Location (7)
Excellent Service (2)
Great Facilities (3)
Complete Facilities (1)
Faiz N.
9.4
/ 10
Good hotel staycation in KL. Hopefully the buffet breakfast will be back soon as kids love the food although it's only a la carte and not much choices during this covid period. Will definitely come back!
Thi D. A. N.
9.7
/ 10
It’s extremely wonderful to stay here. Nice service and view. Free swimming pool and gym
Efren E. T.
9.7
/ 10
Nice view of Petronas Tower and KL Tower while swimming at their infinity pool. Complete room amenities with kitchen and washing machine. Great for long term stay.
In the Area
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1020, Jalan Sultan Ismail, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50250
Strategic Location

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
The Face Suites Kuala Lumpur is located in area / city Kuala Lumpur City Centre. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around The Face Suites Kuala Lumpur

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1020, Jalan Sultan Ismail, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50250

9.1

Strategic Location
Lobby The Face Suites Kuala Lumpur
Exterior 2 The Face Suites Kuala Lumpur

Discover More About The Face Suites Kuala Lumpur

Location


The Face Suites Kuala Lumpur is located in area / city Kuala Lumpur City Centre.

About The Face Suites Kuala Lumpur

The Face Suites Kuala Lumpur is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

If you plan to have a long-term stay, staying at The Face Suites Kuala Lumpur is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Face Suites Kuala Lumpur exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Face Suites Kuala Lumpur is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at The Face Suites Kuala Lumpur.

All facilities in The Face Suites Kuala Lumpur

Bar, Cafe and Lounge The Face Suites Kuala Lumpur
Bar, Cafe and Lounge
Lobby The Face Suites Kuala Lumpur
Lobby
Exterior The Face Suites Kuala Lumpur
Exterior
Bedroom The Face Suites Kuala Lumpur
Bedroom
In-room Bathroom The Face Suites Kuala Lumpur
In-room Bathroom

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Hotel Services

  • Concierge
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • Restaurant with AC
  • Breakfast (surcharge)
  • Cafe

General

  • AC
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoke-free

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • WiFi in public area

Things to Do

  • Fitness center
  • Outdoor pool
  • Pool sun loungers

Transportation

  • Parking with surcharge
  • Secure parking

Connectivity

  • Internet point
  • WiFi (surcharge)

Nearby Facilities

  • ATM/Banking
  • Supermarket

Family-friendly Facilities

  • Children pool

Accessibilty

  • Wheelchair accessible

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Face Suites Kuala Lumpur

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

Guest must be 21 years old and above only to be allow for check-in.
Miscellaneous/security deposit is required upon check-in by credit card or cash. The amount collected will be minimum MYR300.00nett - MYR500.00NET (refundable) per room either by credit card or cash. Credit Card release clause within/more or less 14 working days and Debit card release clause within/more or less 30 working days. Cardholders have the right to DISPUTE OR REVOKE the transaction with the bank issuer if the amount is still holding, which may lead to the bank issuer contacting the merchant and requesting the hold be removed.
Smoking or organizing any kind of party or gathering are not allowed in the room, compressor room or Sky Deck. When smoking / bad room condition occurs during your stay RM500 Cleaning Fee will be billed to your account.

Deposit

Deposit MYR 500.00 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at The Face Suites Kuala Lumpur
100
Number of floors in The Face Suites Kuala Lumpur
51
Another facilities in The Face Suites Kuala Lumpur
Bathtub, Cable TV, Desk, Hairdryer, In-room safe

Frequently asked question in The Face Suites Kuala Lumpur

What are available facilities at The Face Suites Kuala Lumpur?
There are top facilites at The Face Suites Kuala Lumpur such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Face Suites Kuala Lumpur?
The standard check-in time at The Face Suites Kuala Lumpur is starting from From 15:00 while the latest check-out time is at Before 12:00
Does The Face Suites Kuala Lumpur provide breakfast?
Yes, The Face Suites Kuala Lumpur provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in The Face Suites Kuala Lumpur

Overall Ratings & Reviews The Face Suites Kuala Lumpur

Traveloka (630)

Other (7065)

8.8
Very Good

From 630 reviews

Provided by travelers on
Cleanliness

9.3

Room Comfort

9.2

Meal

8.4

Location

9.0

Service & Facilites

8.9

People often mention about The Face Suites Kuala Lumpur
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Ambiance (13)
Bedroom (13)
Room Space (12)
Distance to City Center (11)
Staff Friendliness (11)
Family Friendly (10)
Bathroom (10)
Accessibility (9)
Wifi (9)
Check-in/out Time (9)
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Traveler Reviews The Face Suites Kuala Lumpur

Number of reviews per page
20
40
d***y
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10.0

/10

Reviewed 7 day(s) ago

Ok, great, very clean and spacious. Hopefully the price can be cheaper again
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W***i
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Leisure
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9.1

/10

Reviewed 1 week(s) ago

The hotel staff is very friendly and helpful.
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Jomei C. L. P.
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Staycation
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10.0

/10

Reviewed 2 week(s) ago

It was my solo trip there & I am just so satisfied with my stay at the hotel. So, I visited the Deepblue Restaurant & Bar at level 51 The Sky Deck. The food are very tasty and they also have variety of cocktails. I also visited the infinity pool at night and during day time, absolutely loving it and will definitely come back for more🥰♥️
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C***g
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Staycation
icon-origin-TRAVELOKA

6.1

/10

Reviewed 6 week(s) ago

The bedsheets, pillow sheets all dirty.

1 people find it helpful

J***a
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Staycation
icon-origin-TRAVELOKA

6.4

/10

Reviewed 6 week(s) ago

The room is not well maintained and the fridge is dirty with some molds in it. Will never visit it again.

1 people find it helpful

Jansen G.
icon-origin-TRAVELOKA

7.5

/10

Reviewed 7 week(s) ago

Please pay attention for water Heater. In my bathroom, the water heater really not function Well. First night water heater working is not so hot. Second night, there is not working at all and the water is so cool.

1 people find it helpful

M***a
icon-origin-TRAVELOKA

9.6

/10

Reviewed 15 week(s) ago

Bad service for check in and out.

1 people find it helpful

M***a
icon-origin-TRAVELOKA

8.9

/10

Reviewed 21 week(s) ago

All good. Except for the AC in the main room which wasn't cold and kept making loud noises which disturbed our rest. Finally we turned off the AC. Hopefully it will be fixed soon. Thank You.
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3 people find it helpful

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Suh M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 23 week(s) ago

The staff is friendly, the hotel is ok, the rooms are also spacious, but if you can, there's no need to provide a washing machine because you can't use it hahaha. But the service is fast and very friendly. Anyway, it's okay, the view of the city is good from the hotel, you don't have to go anywhere, it's delicious.
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4 people find it helpful

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Maryo N.
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Leisure
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9.4

/10

Reviewed 23 week(s) ago

A good hotel and very suitable for those bringing the family. Comfortable, spacious and complete facilities. Thanks very much and highly recommended.
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2 people find it helpful

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Danil C.
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Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 24 week(s) ago

Friendly staff, good facilities, extraordinary good service, everything runs smoothly everywhere, close by.
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2 people find it helpful

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Danil C.
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Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 24 week(s) ago

The hotel is good. Everything is fine. If we go to Kuala Lumpur again, we will definitely stay here. All facilities and services are very good
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2 people find it helpful

Richard r.
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9.4

/10

Reviewed 25 week(s) ago

Staff was friendly and hotel clean. Elevators way too slow and long. Food in breakfast was OK but not not much choices. Same stuff every morning.

1 people find it helpful

Jessica N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.4

/10

Reviewed 25 week(s) ago

Very recommended! And kids friendly and they clean the room everyday which is great!

1 people find it helpful

Beni W.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 26 week(s) ago

Good 2 bedrooms. Clean. Please update the TV to smart TV.

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M***a
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Leisure
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9.4

/10

Reviewed 26 week(s) ago

The rooms are nice, spacious, everything is satisfactory.
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Sigit P.
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Leisure
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10.0

/10

Reviewed 26 week(s) ago

Excellent room near Klcc clean bathroom and large swimming pool beautiful view of Klcc.
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Yose h.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 26 week(s) ago

The room is clean, good spot too.

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T***n
icon-origin-TRAVELOKA

6.1

/10

Reviewed 27 week(s) ago

Should check the whole room when you receive to prevent to pay for something is not caused by you.

3 people find it helpful

Azimee A.
icon-origin-TRAVELOKA

9.6

/10

Reviewed 28 week(s) ago

best hotel.. will come again..
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Bedroom 4 The Face Suites Kuala Lumpur

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.