The Katerina Hotel

Hotels
8.5
Impressive
From 247 verified guests reviews

What Guests Say About Their Stay

Kids Friendly (1)
Friendly Staffs (4)
Excellent Service (1)
Decent Breakfast (1)
Khairul A. B. I.
9.7
/ 10
This hotel is really worth more than the money paid.
Khairul A. B. I.
9.7
/ 10
Very worth the money. All in superb condition. Def staying here again next time
Norrhan N.
8.5
/ 10
Nice to stay, relax our body and mind
In the Area
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No 8 Jalan Zabedah, Batu Pahat City Center, Batu Pahat, Johor, Malaysia, 83000

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
The Katerina Hotel is a hotel in a good neighborhood, which is located at Batu Pahat City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around The Katerina Hotel

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No 8 Jalan Zabedah, Batu Pahat City Center, Batu Pahat, Johor, Malaysia, 83000
Lobby The Katerina Hotel
Lobby 2 The Katerina Hotel

Discover More About The Katerina Hotel

Location


The Katerina Hotel is a hotel in a good neighborhood, which is located at Batu Pahat City Center.

About The Katerina Hotel

The Katerina Hotel is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, The Katerina Hotel provides a pleasant accommodation for your stay.

If you plan to have a long-term stay, staying at The Katerina Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Katerina Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Katerina Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Katerina Hotel.

All facilities in The Katerina Hotel

Swimming Pool The Katerina Hotel
Swimming Pool
Functional Hall The Katerina Hotel
Functional Hall
Common Space The Katerina Hotel
Common Space
Lobby The Katerina Hotel
Lobby
Accommodation Services The Katerina Hotel
Accommodation Services

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Mobile
  • Multilingual staff
  • Newspaper in lobby
  • Porter

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Breakfast
  • Buffet breakfast
  • Continental breakfast
  • Poolside bar

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Things to Do

  • Fitness center
  • Outdoor pool

Connectivity

  • Internet point
  • Free WiFi

Accessibilty

  • Disabled access friendly
  • Accessible parking

Nearby Facilities

  • Grocery
  • Shops

Transportation

  • Secure parking

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in The Katerina Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

-

Additional Policy

-

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at The Katerina Hotel
188
Number of floors in The Katerina Hotel
15
Another facilities in The Katerina Hotel
Bellhop, Concierge, Doorman, Express check-in, Express check-out

Frequently asked question in The Katerina Hotel

What are available facilities at The Katerina Hotel?
There are top facilites at The Katerina Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Katerina Hotel?
The standard check-in time at The Katerina Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Katerina Hotel provide breakfast?
Yes, The Katerina Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in The Katerina Hotel

Overall Ratings & Reviews The Katerina Hotel

Traveloka (247)

Other (1834)

8.4
Very Good

From 247 reviews

Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

7.9

Location

8.5

Service and Facilites

8.3

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Traveler Reviews The Katerina Hotel

Number of reviews per page
20
40
MOHD Z. B. M. N. (.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 66 week(s) ago

The room is OK. But quite a trouble to find kedai makan surrounding.

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Norazman Bin Saman
icon-origin-TRAVELOKA

8.5

/10

Reviewed 71 week(s) ago

Comfort but room a bit small. ' easy access, located at the BP town.

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Nor I. A.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 111 week(s) ago

Bilik bersih, parking agak terhad, maybe sebab weekend kot, ramai guest, overall hotel cantik👍
+3

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Lyj Lyj
icon-origin-TRAVELOKA

5.6

/10

Reviewed 130 week(s) ago

Hotel staff pay zero attention to remarks, room. Hygiene so so, 2 power socket faulty. Bathtub condition is terrible as shown. No basic toiletries available in room. Air-conditioning was very strong though.

1 people find it helpful

Timothy S.
icon-origin-TRAVELOKA

7.0

/10

Reviewed 136 week(s) ago

The hotel staff was very helpful. But the room was old and some part was dusty and there is no toothbrush provided.

1 people find it helpful

hazwan h.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 160 week(s) ago

Breakfast add RM15/pax, only serve a plate of nasi lemak & piece of watermelon. No buffet.

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Anand Baharuddin
icon-origin-TRAVELOKA

9.1

/10

Reviewed 195 week(s) ago

The management did their best to maintain excellent 5-star service despite the cutbacks brought about by the Covid-19 pandemic. A poster, or rather a replica of the world map by early European travelers, adorns the the wall of the main reception desk. The management ought to brief the staff the significance of the treasured piece, understand and be able to inform curious patrons how the details can be interpreted. Or else it will just be another piece of insignificant wallpaper.
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Azlan M. A.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 195 week(s) ago

Exciting experience. From the room we can see the view of the northern area of Batu Pahat. The swimming pool was simple but the kids had a lot of fun.
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Zulfakri B. A. R.
icon-Business
Business
icon-origin-TRAVELOKA

8.8

/10

Reviewed 261 week(s) ago

Accommodation that guarantees satisfaction

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Norliza A.
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA

9.1

/10

Reviewed 261 week(s) ago

Comfortable and clean room. Great view and good service.
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Rafidah S.
icon-Business
Business
icon-origin-TRAVELOKA

9.1

/10

Reviewed 265 week(s) ago

Had a pleasant stay. Staff were very helpful and efficient

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Noordiana b. A. L.
icon-Family
Family
icon-origin-TRAVELOKA

9.7

/10

Reviewed 271 week(s) ago

Good experience. The workers are all friendly and helpful. The breakfast was so-so but acceptable. And the room is very pleasant and clean. Even the housekeeping was very thoughtful and friendly during our stay here. Fully recommended for family stay here!

1 people find it helpful

NORLIDA MUSA
icon-origin-TRAVELOKA

8.5

/10

Reviewed 274 week(s) ago

Comfortable room and satisfying food.
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Mohd H. N. H.
icon-Business
Business
icon-origin-TRAVELOKA

8.7

/10

Reviewed 274 week(s) ago

- Their staff service is excellent. Responded well to the issues raised. - Breakfast choice is limited. They charged for kids (most of the hotels I've been just let the kids eat for free) - Parking is very limited. No indoor parking - Location is good. Very near to the town. Can easily get a Grab here - Cleanliness obviously need an improvement. There is used and dirty cup in the drawer.
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Muhamad Muttaqiin Bin Mohamad Mohsin
icon-Family
Family
icon-origin-TRAVELOKA

8.5

/10

Reviewed 278 week(s) ago

Comfortable hotel, spacious room, breakfast are a great choice.
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MOHAMAD L. M. S. B. S.
icon-Romantic
Romantic
icon-origin-TRAVELOKA

6.4

/10

Reviewed 279 week(s) ago

Something nudged my hands and feet while I was sleeping, definitely an unforgettable experience.

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shafinaz
icon-Family
Family
icon-origin-TRAVELOKA

6.2

/10

Reviewed 282 week(s) ago

I've booked 4 rooms. We chose this hotel because of their in good location but 1. 5 stars? No it's 3 stars hotel with big lobby 2. No aircond at all at lobby, lift lobby, in the lift 3. Aircord in 1 of the room booked was intermittent (the worst thing is that was the bride's room!) 4. Bathtub is not in good condition 5. The worst: during checkout time, my car spilled by paint! But luckily got compensation by the contractor. Even thought we have the nightmare, the hotel still served the delicious foods with reasonable price. We're having dinner on the bed and delightful breakfast. Also we checkout at 2pm. Thanks! The funny part is we also been penalized by the hotel due to some of the linen which was applied with henna. But it's ok since the bride has paid the penalty of RM300! This is the risk of celebrating 'malam berinai' in the hotel. Hahaha last but not least, thank you to Ms Susan the floor manager for helping us to settle all the problems. Finally, it's awesome experience performing 'malam berinai' with the lovely friend at The Katerina Hotel. But we will never come back again until you upgrade your hotel. Thanks.
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Mahsuri J.
icon-Business
Business
icon-origin-TRAVELOKA

8.8

/10

Reviewed 286 week(s) ago

Room still well maintain. Food quality of breakfast need to be improved.

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ROSITI M. B. M. S.
icon-origin-TRAVELOKA

6.0

/10

Reviewed 289 week(s) ago

Dirty bed, not enough staff to help during festive season. not qualified to achieve as 4 star hotel

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Aishah S.
icon-Family
Family
icon-origin-TRAVELOKA

6.0

/10

Reviewed 297 week(s) ago

There’s no wifi in the room even though the hotel already provide the wifi password. It’s quite disappointing.

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Number of reviews per page
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Lobby 4 The Katerina Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.