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The Waterfront Hotel Kuching

Name: The Waterfront Hotel Kuching
Address: 68, Jalan Tun Abang Haji Openg,, Kuching City Center, Kuching, Sarawak, Malaysia, 93000, 68, Jalan Tun Abang Haji Openg,, Sarawak, 93000, Malaysia
Rating: 8.8

Hotels

8.8

Impressive

From 826 verified guests reviews

What Guests Say About Their Stay

Friendly Staffs (12)

Clean Room (5)

Great View (5)

Great Room (3)

Yanti C.

9.7

/ 10

Staff are pleasant and helpful. The Executive King room is cozy, clean and new with many lightings that you couldn’t find in most hotels. The room has a beautiful Sarawak river and city view. The location is in the centre of the city. 1 minute to India street and 1 minute to the China Town. Couldn’t ask for more!

Hazlinda B. A. H.

8.5

/ 10

This hotel is about 3 minutes walk to the waterfront where the night market is located. Given that the waterfront night market is a hotspot here, do expect some traffic if you are driving. This hotel is clean and the staff are friendly. The room is equipped with, among others, a minibar, umbrella and even an ironing board. Would definitely come back!!!

Khairul B. S.

8.8

/ 10

Clean and crisp bed. Artsy environment and good selection of breakfast. Keep it up!

In the Area

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68, Jalan Tun Abang Haji Openg,, Kuching City Center, Kuching, Sarawak, Malaysia, 93000

Strategic Location

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

The Waterfront Hotel Kuching is a hotel in a good neighborhood, which is located at Kuching City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in The Waterfront Hotel Kuching

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68, Jalan Tun Abang Haji Openg,, Kuching City Center, Kuching, Sarawak, Malaysia, 93000

9.2

Strategic Location

Discover More About The Waterfront Hotel Kuching

Location

The Waterfront Hotel Kuching is a hotel in a good neighborhood, which is located at Kuching City Center.

About The Waterfront Hotel Kuching

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, The Waterfront Hotel Kuching provides a pleasant accommodation for your stay.

From business event to corporate gathering, The Waterfront Hotel Kuching provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, The Waterfront Hotel Kuching is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at The Waterfront Hotel Kuching, a wonderful accommodation for your family holiday.

Experience a unique stay at the historical building of The Waterfront Hotel Kuching, which you rarely find in other places.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at The Waterfront Hotel Kuching.

If you plan to have a long-term stay, staying at The Waterfront Hotel Kuching is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

The Waterfront Hotel Kuching is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at The Waterfront Hotel Kuching will surely spoil you for numerous shopping centers nearby.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Waterfront Hotel Kuching exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Waterfront Hotel Kuching is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Waterfront Hotel Kuching.

All facilities in The Waterfront Hotel Kuching

Swimming Pool

Functional Hall

Lobby

Accommodation Services

Exterior

Public Facilities

Parking
Coffee shop
Early check-in
Elevator
24-hour room service
Late check-out
Restaurant
Room service
WiFi in public area

Hotel Services

Bellhop
Concierge
Doorman
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Newspaper in lobby

Food and Drinks

Restaurant with AC
A la carte dinner
A la carte lunch
Bar
Breakfast
Buffet breakfast
Cafe
Continental breakfast

General

AC
Ballroom
Banquet
Connecting rooms
Family room
Heater
Non-smoking room
Swimming pool

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Minibar
Shower
TV

Nearby Facilities

ATM/Banking
Beauty salon
Gift shop
Grocery
Hair salon
Shops
Supermarket

Business Facilities

Business center
Conference room
Meeting facilities
Photocopier
Projector

Things to Do

Fitness center
Indoor pool
Sauna

Connectivity

Internet point
LAN Internet
Free WiFi

Transportation

Secure parking

Accessibilty

Disabled access friendly

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in The Waterfront Hotel Kuching

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

General Check-in Instructions

We are currently only receiveing guest check-in for those under Essential Services from 26th August - 30th September 2021. We also do serve guests who require for stay for valid reasons like medical appointments, as long as valid documentation can be provided to us.

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 15:00 - Before 12:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at The Waterfront Hotel Kuching	208
Number of floors in The Waterfront Hotel Kuching	7
Another facilities in The Waterfront Hotel Kuching	Coffee shop, Early check-in, 24-hour room service, Late check-out, Room service

Frequently asked question in The Waterfront Hotel Kuching

What are available facilities at The Waterfront Hotel Kuching?

There are top facilites at The Waterfront Hotel Kuching such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at The Waterfront Hotel Kuching?

The standard check-in time at The Waterfront Hotel Kuching is starting from From 15:00 while the latest check-out time is at Before 12:00

Does The Waterfront Hotel Kuching provide breakfast?

Yes, The Waterfront Hotel Kuching provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in The Waterfront Hotel Kuching

Overall Ratings & Reviews The Waterfront Hotel Kuching

Traveloka (826)

Other (3297)

8.7

Very Good

From 826 reviews

Provided by travelers on

Cleanliness

9.0

Room Comfort

9.0

Meal

8.4

Location

9.1

Service and Facilites

8.8

People often mention about The Waterfront Hotel Kuching

All

Surroundings (4)

Staff Friendliness (3)

Distance to City Center (2)

Wifi (2)

Check-in/out Time (2)

Room Space (2)

Bedroom (2)

Bathroom (2)

Accessibility (1)

Family Friendly (1)

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Traveler Reviews The Waterfront Hotel Kuching

Number of reviews per page

Irene S.

8.2

/10

Reviewed 7 week(s) ago

The best stay ever. The environment was pleasant and welcoming. Both check-in and check-out were professionally handled and easy. I highly recommend this hotel because of its clean and comfortable rooms, top-notch amenities, and attentive staff.

1 people find it helpful

L***m

Business

10.0

/10

Reviewed 23 week(s) ago

This hotel is directly in front of carpenter street. Walkable distance to riverbank! Excellent room cleaning service and staffs are very friendly! I love their breakfast, especially the sarawak laksa! Yummy with fresh and juicy prawn! Highly recommend!

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Sharifah Z.

Leisure

9.7

/10

Reviewed 26 week(s) ago

Club room was great- exclusive check in/out, next to Plaza Merdeka, a mall. Walking distance to the waterfront. All staff were friendly. Our view from room was the prominent Dewan Undangan Negeri Sarawak. Watched water and fireworks show, sunset and sunrise from our room that has tall window.

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N***R

Staycation

9.7

/10

Reviewed 37 week(s) ago

1. The staff was very frienly. 2. Easy to access shopping mall, Waterfront and many more tourist attractions. 3. Variety and delicious foods during breakfast

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aldrin q. i.

10.0

/10

Reviewed 41 week(s) ago

Good day, can you please send me via email my official receipt name moh barmm.

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Khaltinie R.

8.8

/10

Reviewed 121 week(s) ago

Selesa sangat dekat waterfront kuchg ...nak soping pun senang ..terbaikk

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Accommodation's Reply

08 Sep 2022

Dear Kaltini, Thank you very much for your visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are delighted to read that you had a wonderful stay with us and that you enjoyed the convenient location. We do take pride in our location and the convenience it offers to our guests. We truly appreciate your kind post and compliments! We are all humbled by your praise which helps to motivate us in giving our best on a daily basis. We look forward to welcoming you back to The Waterfront Hotel in the near future. Kind regards, Sam Group MarCom Manager

Aniza Kamarulzaman

9.7

/10

Reviewed 129 week(s) ago

Good value for money. Great area and nearby shopping areas and city attractions.

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Accommodation's Reply

07 Jul 2022

Dear Aniza, Thank you very much for your visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are delighted to read that you had a wonderful stay with us and that you enjoyed the convenient location. We do take pride in our location and the convenience it offers to our guests. We truly appreciate your kind post and compliments! We are all humbled by your praise which helps to motivate us in giving our best on a daily basis. We look forward to welcoming you back to The Waterfront Hotel in the near future. Kind regards, Sam Group MarCom Manager

Sakura S.

9.7

/10

Reviewed 137 week(s) ago

One of my family's favourite hotels and the 2nd time I booked it. When I enter the room, my 1st impression is the cleanliness of the room and toilet. That is my first priority if I booked a hotel. My room was on the 9th floor and from my view of the city, can see traffic jammed everywhere. Actually, I booked a room of the wrong type and should book Deluxe Twin but I booked Premier Deluxe Twin Family which that room suitable for a big family of 6 people! 🤣 bed is so big for me. No wonder the receptionist ask a confirmation type of room. Check-in 2 person but booked family room. 🤣 But luckily for me I got a discount through the app, which means I paid cheaper than what I expected price actually and no breakfast included. (The app now do room promotions discounts until 50 %) Better than other agents' prices and I recommend booking through this app! 😝 The amenities inside the room are complete and all adequate, the size of the room is very spacious and large. So for a big family, I recommend booking this type of room and no need for an extra bed. The receptionist staff service is very professional and friendly and close to Plaza Medeka mall and Waterfront Kuching. Easy to food hunting nearby walking distance. Overall I'm satisfied and worth paying for a short trip! ⭐.

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Accommodation's Reply

03 Jun 2022

Dear Sandra Usun Jacob, We would like to thank you for staying at The Waterfront Hotel and for having taken the time to share about your experience with us. We are pleased to know that you enjoyed the stay and liked our convenient location to various places of interest and that we have a mall adjacent to the Hotel. It is our pleasure to have you as our guest. We look forward to welcoming you back to The Waterfront Hotel in the near future. Kind regards, Sam Group MarCom Manager

NOOR H. B. S.

9.7

/10

Reviewed 140 week(s) ago

All facilities are in a good conditions, comfortable & clean. But there is one thing I would like to comment, there 's quite a lot of ants on the wall. Please take the necessary action. Thanks.

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Accommodation's Reply

17 May 2022

Dear Noor, Thank you very much for your visit to The Waterfront Hotel and for having taken the time to share your experience with us. We're glad that you enjoyed our facilities. At the same time, we took note of your feedback and shared it with the Housekeeping team for their improvement. Receiving feedback from our guests is essential for us to identify where we should do better. We hope to have the pleasure of having you with us again! Kind regards, Sam Group MarCom Manager

magda n.

9.7

/10

Reviewed 158 week(s) ago

Fast check in and very friendly staff. I love the pool, but a bit frustrated as my kids can't swim at the pool. The pool was close because hotel had function at the evening. Next day the they managed to swim.

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Mohd f. M. f.

10.0

/10

Reviewed 209 week(s) ago

Great hotel best cleanliness maintained room excellent.

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Accommodation's Reply

06 Jan 2021

Dear Mohd, Thank you very much for your visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are more than pleased to know that you had a wonderful stay with us! The team will be delighted to read your compliments on their hospitality. We work hard to show warmth to all our guests and your lovely feedback indeed is motivation for us to know that we managed to achieve that! We look forward to welcoming you back to The Waterfront Hotel in the near future. Kind regards, Stefanie PR Manager

Jalalulhida Rasi

9.7

/10

Reviewed 220 week(s) ago

Hotel in tgh2 city and the best shopping mall in building je. Very strategic2. 3x come to kuching, children will request the same hotel because the room is very comfortable and what is our best activity to shop xperlu get in the car just walk jer. Very clean hotel and I shared 5⭐⭐⭐⭐⭐ during my stay at this hotel. Breakfast pound a lot of delicious menus. Walls who want a place close to everything can sit here. Recommended sangat2.😍

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Noraizee I.

6.6

/10

Reviewed 221 week(s) ago

Hotel staff is friendly but the process to check in taking too long. We arrived at 3.30 pm but only managed to get the room at 6pm. The hotel staff gave us late check out at 2pm only. Our room view is good - river view. But my room has faulty toilet door, hallway light not functioning. Shower head not functioning well too ;( Breakfast - the line to queue was too long due to understaff in the restaurant. 1 staff to assist 2 stations ;( The choice of food also not satisfying. However my check out experience is good.

1 people find it helpful

Capriform B. S. B.

9.7

/10

Reviewed 229 week(s) ago

I highly recommend this hotel because is located in strategic location ...

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Accommodation's Reply

05 Aug 2020

Dear Michelle, Thank you very much for your recent visit to The Waterfront Hotel and for having taken the time to share about your experience with us. We are more than pleased to know that you had a wonderful stay with us and that you enjoyed the convenient location. We truly appreciate your kind words and compliments! Your good review and recommendation are a motivation for us to continue giving our best on a daily basis. We hope to have the pleasure of having you with us very soon! Kind regards, Stefanie PR Manager

Abner Norman

Family

9.7

/10

Reviewed 247 week(s) ago

Great location, really pleasant and clean rooms with an awesome view, but the thing that makes this such a good place to stay are the staff. All of the people are incredibly helpful and generous with their time and advice.

1 people find it helpful

ZANIF A. B. P.

Family

6.7

/10

Reviewed 258 week(s) ago

the place is nice and great location. However, the staff at the swimming pool facility is quite rude. Only swimming suits are allowed to swim at the pool but the staff can tell nicely or write a big notice saying only swimming suit allowed. But the way the staff tell people that you can't swim at the pool is quite rude for me. And the water at the swimming pool are too cold. Other than that it was an ok experience.

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John H. T. S.

Family

8.5

/10

Reviewed 260 week(s) ago

Nice place, nice location, nice room and nice service. Only I am very unsatisfied with the lift. Too slow and need to wait few round only can ride. Mostly is full.

1 people find it helpful

Rahman D. Y.

Family

9.4

/10

Reviewed 260 week(s) ago

Strategic location, comfortable and clean.

See original

1 people find it helpful

Ira S.

Family

9.7

/10

Reviewed 263 week(s) ago

Very cool and the best hotel in Kuxhing, amazing views, friendly service, very complete facilities, comfortable rooms, strategic location, everything is very pleasant, I will definitely come and stay here again.

See original

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kartina b. k.

Family

6.1

/10

Reviewed 263 week(s) ago

The staff not friendly and the front desk a little bit rude.

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