Casa Velas – Adults only

Amazing experience! This is a smaller resort which is wonderful because there aren't a million people all over the place. Right next to the marina and beach, too. Short ride into town for shopping and food. Gorgeous rooms and fantastic service. 5 stars all the way!

My husband and I booked a Westjet vacation only 2 weeks prior to traveling. I thought the resort would be old, but other than the room, Casa Velas was well maintained and wonderful. We were pampered. The food and drink were first class. Live music was provided at most breakfasts and dinners. Many guests we met had been before and we also plan to return. The beach club is a short walk - spending the days there on lounge chairs by the ocean, served fresh meals and cocktails was perfect. We used the resort gym most mornings. The staff made us feel like family.

My husband and I did a 5 day trip to Casa Velas through Costco travel package. We had the most magnificent time. It was magical as soon as we stepped through the doors. The best word to use is TRANQUIL. We tried going to the larger/family-based sister hotel and immediately called the hotel car (included in stay) to return to the peaceful grounds of Casa Velas. Casa Velas has a GEM called Tau Beach. It is the epitome of “living your best life.” You can drink cocktails on a shaded lounger with the sand and ocean waves on the other side of the deck and infinity pool drinking a smoothie or coconut water out of a fresh coconut! The staff is super attentive. The food is also AMAZING with options including a daily special, steak, fish and an assortment of other options. Every was clean and well kept. It was wonderful. We will return in the future!

My husband and I have been traveling to Mexico for at least 15 years, and I can confidently say that Casa Velas is our absolute favorite resort of all time. Many resorts are overwhelmingly large, making everything annoyingly far away and often packed with too many people, but Casa Velas is a smaller boutique hotel that feels more personal and comfortable. The rooms are just a few minutes’ walk to the pool and the restaurant, and the beach club at their sister property, Tau, is just a 5-minute shuttle ride away. As for the food, we enjoyed Tau best for dinner each night, but Emiliano and the pool bar were excellent for breakfast and lunch each day. Anywhere you go you’ll get beautifully plated, delicious, a la carte food instead of cold, stale buffet food, and premium alcohol with fresh pressed juices instead of bottled mixes. and happy to accommodate any dietary restriction or menu substitutions you might request. To be honest, the menus are actually more like a list of suggestions because they are so willing to create custom dishes and drinks for you! Room service is also part of the all-inclusive package, and that food arrives piping hot in a timely manner. Our suite was amply sized and meticulously maintained by housekeeping throughout our stay. My only note for other travelers is that if you want the room to get and stay cold, it’s best to keep the blackout curtains and the door to the bathroom closed so that the AC can actually reach the coldest temperature. The absolute highlight of our stay, however was the service. Everywhere we went, the servers were incredible—warm, welcoming, and extremely attentive. Some of the (many) standouts include Avalos and Jesus at Emiliano, the dinner team at Tau (Enrique, Antonio, Rigo, and Ramón), and the Aqua Bar team (Ulises, Juan, and Ramón). We pretty much spent the majority of our stay at the Aqua Bar, and they made our vacation unforgettable with their positive, personable demeanor, shared laughs, and excellent drinks and service. We have long said that no other country in the world can hold a candle to Mexican customer service and hospitality, and the team at Casa Velas really embodies that sentiment. We can’t wait to go back!

My partner and I had an absolutely fantastic experience from arrival to check-out. Not only is the property beautiful at Casa Velas, but so are the staff and the energy as a whole. We arrived at check-in to a complimentary head and neck massage, which was wonderful after traveling all morning. We left check-in with an incredible tequila cocktail made with fresh juices and all of our luggage was taken off of our hands by the concierge as we were led to our Jr.Master Suite. The door opened and we were hit with incredible aromatherapy - citrus, verbena, lily scents. The balcony off our room was an excellent hang out spot to watch and listen to all of the birds, mostly great kiskadees, in the mornings. In the evenings, we sat out and watched the fruit bats feeding at dusk. Suite service for a few meals was an awesome experience, and very easy to order. The delivery was fantastic, as they don't just leave the cart for you, they ask to be invited in to set up food service at the dining table in the room. We were impressed with not only the quality and taste of the food we ordered for room service, but also the top notch presentation. The food was fresh and delivered at an edible temperature - for hot and cold alike. We also enjoyed several meals for lunch and dinner at the on-site restaurant, Emiliano. Another incredible experience with not only the food, but also the service. A major detail we noticed about every single meal, including pool-side and beach-side service, are the portion sizes - they were perfect! Enough food to feel fed and comfortable, not over stuffed or leaving hungry whatsoever. The whole vibe of Casa Velas is exceptional - we felt relaxed, quiet, comfortable, and totally taken care of in every way possible, It was awesome! We spent the majority of our time at the pool, as it was very hot (heat index above 100F) and the palm trees on the property provided ample shade. Ulises was our main host, and was an exceptional representation of the hospitality we received at Casa Velas. Pool-side service was awesome - service directly to your cabana is wonderful. Juan, Ramon, and Ulises will notice you sit down and before you know it, you have a menu and within minutes your first beverage - whether it be our favorite, club soda with lime, or one of the amazing craft cocktails listed on the drink menu. The staff really becomes very in-tune with needs and habits of the guests, it legit felt like a movie so many times. All of this hospitality is felt at Tau Beach club as well. Pool-side and beach-side service was exceptional. Tau has beautiful views of the ocean and mountains, cabanas set up and ready for you to enjoy the beach breeze. We had beach-side lunch, some club sodas, and a couple virgin mojitos. Tau is also great for a sunset dinner, the menu is incredible. My partner and I worked hard at speaking Spanish as much as possible with staff in order to help them feel as comfortable with us as we did with them. This was so great as we were all taking turns learning Spanish and English together - such a beautiful symbiosis. We spent most of our time at the pool with Ulises, and we all exchanged favorite music selections and got to know one another. Again, an amazing connection of 2 different cultures appreciating and learning from each other. Not just a guest to staff relationship, but a real human connection. Very rare to experience on a resort vacation! Can't wait to go back next year!