Hotel Esencia

Resorts
9.6
/10
Exceptional
49 reviews

What Guests Say About Their Stay

Verified traveler
10.0
/ 10
Hotel Esencia is an absolute gem! Hands down my favorite 5 star property we have ever stayed at. It’s great for both families and couples. Beef Bar restaurant, although very expensive, is unreal and worth every penny! The beach is perfect and the lagoon Manatee tour with Pansqual is a must! A few minor complains are that we were charged a ghastly price for a second round of covid testing after our original flight was canceled so we had to retest. The tests were only advertised as complimentary all over their social media and website. Also don’t expect immediate 5 star service as staffing is quite sparse due to COVID-19 (which is understandable). With that being said I give the property 5 stars without question and would highly recommend to everyone!!
Verified traveler
10.0
/ 10
Lovely stay. The property is very nice. The pools are great, the beach is awesome. Really nice beach. Service was great. Food was great. Gym was fabulous. Highly recommend to those going to the area.
Raymond
10.0
/ 10
Beautiful property, one of the finest in the world, not for corporate people
In the Area
See Map
Carretera Cancún-Tulum Km. 265, Solidaridad, Estado de Quintana Roo, Mexico, 77750

Main Facilities

See more
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Staying at Hotel Esencia is a good choice when you are visiting Solidaridad. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
See more
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

Hotel Esencia Address: Map & Location

Carretera Cancún-Tulum Km. 265, Solidaridad, Estado de Quintana Roo, Mexico, 77750
Discover More Places
Others Hotel Esencia
Others 2 Hotel Esencia

Discover More About Hotel Esencia

Location


Staying at Hotel Esencia is a good choice when you are visiting Solidaridad.

About Hotel Esencia

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The resort’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Esencia exclusively for you.

Hotel Esencia is a resort with great comfort and excellent service according to most resort's guests.

Get precious and unforgettable moment during your stay at Hotel Esencia.

All facilities in Hotel Esencia

Others Hotel Esencia
Others

Things to Do

  • Romantic proposal packages
  • Beach umbrella
  • Hot tub
  • Outdoor pool
  • Spa
  • Picnic area
  • Garden
  • Beach towel
  • Library
  • Sauna
  • Steam room
  • Beach cabanas
  • Beach sun loungers
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Coffee shop
  • Coffee/tea in lobby
  • Restaurant
  • Smoke-free area
  • Safety deposit box

General

  • Swimming pool
  • Parking
  • Banquet
  • Reception hall
  • Terrace

Food and Drinks

  • Bar
  • Poolside bar
  • Beach Bar
  • Breakfast

Transportation

  • Limo or town car service
  • Theme park shuttle (surcharge)
  • Valet parking

Shuttle Service

  • Ferry terminal shuttle (surcharge)
  • Cruise shuttle (surcharge)
  • Airport transfer (surcharge)

Family-friendly Facilities

  • Children club (surcharge)
  • Children pool

Connectivity

  • LAN Internet
  • Free WiFi

Nearby Facilities

  • Souvenir shop
  • Hair salon

Sports and Recreations

  • Game room
  • Fitness center

Kids and Pets

  • Babysitting with surcharge

Accommodation Policy & General Information in Hotel Esencia

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for cooked-to-order breakfast: approximately USD 78 to 120 for adults, and USD 39 to 60 for children
  • Airport shuttle fee: USD 319 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 319 (one-way), (up to 11 years old)
  • Pet fee: USD 200 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: USD 150.0 per night
  • Rollaway bed fee: USD 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.83 per accommodation, per night
  • Service fee: 15 percent

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 18 years old
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • This property uses a grey water recycling system and eco-friendly cleaning products
  • Safety features at this property include a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The check-in location differs from the property location. Check-in location: [Casa Maya]. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email within 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:30
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 00:30 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Esencia
48
Number of floors in Hotel Esencia
2
Another facilities in Hotel Esencia
Romantic proposal packages, Beach umbrella, Hot tub, Outdoor pool, Spa

Frequently asked question in Hotel Esencia

What are available facilities at Hotel Esencia?
There are top facilites at Hotel Esencia such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Hotel Esencia?
Check-in time at Hotel Esencia is staring from 15:00 - 00:30 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Hotel Esencia provide breakfast?
Yes, Hotel Esencia provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Hotel Esencia?
Hotel Esencia is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hotel Esencia have?
Hotel Esencia has 2 floors.
See All

More Reviews from Other Guests in Hotel Esencia

9.6
Exceptional
From 49 reviews
Cleanliness

9.8

Room Comfort

9.6

Location

9.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Esencia

Number of reviews per page
20
40
Top reviews
Yosef
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

My wife and I had the most amazing time. Great hospitality.
George
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

.
Mariela
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

very big and comfortable room, small bathroom though
Brian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 136 week(s) ago

Expedia Group verified review

Absolutely Amazing
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 254 week(s) ago

Expedia Group verified review

Hotel Esencia is an absolute gem! Hands down my favorite 5 star property we have ever stayed at. It’s great for both families and couples. Beef Bar restaurant, although very expensive, is unreal and worth every penny! The beach is perfect and the lagoon Manatee tour with Pansqual is a must! A few minor complains are that we were charged a ghastly price for a second round of covid testing after our original flight was canceled so we had to retest. The tests were only advertised as complimentary all over their social media and website. Also don’t expect immediate 5 star service as staffing is quite sparse due to COVID-19 (which is understandable). With that being said I give the property 5 stars without question and would highly recommend to everyone!!
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 326 week(s) ago

Expedia Group verified review

Best. Place. Ever. Everything and everyone was amazing.
Verified traveler
10.0
/10
Reviewed 331 week(s) ago

Hotels.com verified review

Lovely stay. The property is very nice. The pools are great, the beach is awesome. Really nice beach. Service was great. Food was great. Gym was fabulous. Highly recommend to those going to the area.
Meri
10.0
/10
Reviewed 335 week(s) ago

Hotels.com verified review

Just Amazing !!!
Raymond
10.0
/10
Reviewed 350 week(s) ago

Hotels.com verified review

Beautiful property, one of the finest in the world, not for corporate people
Verified traveler
10.0
/10
Reviewed 354 week(s) ago

Hotels.com verified review

It was amazing. Staff was wonderful, service was great. Food was excellent. V luxurious, perfect for family get away, which is what we were looking for and hoping for. We thought we would e plots the Mayan ruins and Tulum, but it was hard to tear ourselves away from the hotel. The beach was fantastic and although it was spring break, there was always seating at the restaurants.
Read More
Michael
10.0
/10
Reviewed 387 week(s) ago

Hotels.com verified review

Great small hotel. Couldn't control the thunderstorms & sargasso blooms though. They did a valiant effort sweeping it up on a daily basis. Staff exceeded expectations which is hard to do on a high dollar hotel. We'll definitely return.
Heather
10.0
/10
Reviewed 388 week(s) ago

Expedia Group verified review

EXCELLENT STAY! This is our third time at Esencia and it just gets better! Always excited to find a great deal here in Expedia and excited to head back to Esnecia next year!
corey
10.0
/10
Reviewed 478 week(s) ago

Expedia Group verified review

29 room Italian Villa style along a beautiful seems pristine coastline in eastern Mexico. Staff and service was fantastic. Every need we had was met immediately. Beachfront was very private and super comfortable cabanas. Plenty of shade when we needed it. Even found a little cove about 100 yards down that was super clear water and no waves. Very cool and private spot. Rooms super clean daily. Loved the sound system in the rooms with great music on a supplied mini ipod. Very nice touch. Had a private "wading pool" that was surrounded by jungle tree plants. Super private. We had a couple of issues with the "pool". Ours was more like a hot tub size and the heater function was difficult to figure out. Had a plunger and we never knew if it was working so we had to call the (excellent) staff to get the heat turned on. Again great response from the staff. Only other issue was the restaurant food was not up to the tastes of a high quality place like this and the prices a bit high for the flavors we experienced in the nights we dined. But, again superb service!
Read More
Verified traveler
8.0
/10
Reviewed 519 week(s) ago

Expedia Group verified review

Very nice hotel location. Beautiful room. Nice staff. Some need training on keeping the hotel premises clean, and avoid the "it is not my job" syndrome (they prefer to leave dirty things behind than collecting them). Not a fit star service. There is a dangerous reef on the right side of the beach, in shallow waters. Got hurt by sharp rocks. Staff did not mention upon arrival. Prices here are not "mexican" but at par with top hotels in America or US...strange compared to other nice hotels in Mexico. Indeed all prices are in US dollars and you are required to pay in US$...in Mexico, a country with its own pesos.
Read More
Victor
6.0
/10
Reviewed 555 week(s) ago

Expedia Group verified review

The property is very pleasant but at $800 per night you would expect a higher quality hotel. Rooms lack some basic amenities like hairdryers and bath caps. There is a lack of detail on the service (no turndown service). I told the staff when I made the reservation that this was my anniversary and that I wanted my room decorated for the occasion, they assured me they would do so. They didn't do anything at all. Not when we got to the hotel nor the following nights. I requested a special dinner in a setting overlooking the ocean (this was suggested by the concierge). They miscommunicated somehow and placed us on a different location. The table was very poorly lit when the sun sat down. We had to use our phones lights to see. I general the experience is not up to the level of the price they charge.
Read More
Michelle
10.0
/10
Reviewed 556 week(s) ago

Hotels.com verified review

This was our 5th visit to Esencia. We got married here 4 years ago and keep coming back. It is the perfect balance of understated beauty with warm, impeccable service (and the MOST delicious food). The new owner is really taking care to maintain the uniqueness of the property, while also making improvements. New furniture, new bath products, updated menus are just a few. The changes are lovely. We cannot say enough how special Esencia is. We recommend it to everyone we know.
Read More
Shana
10.0
/10
Reviewed 557 week(s) ago

Expedia Group verified review

A very short trip for us, but we will be returning. A nice relaxed vibe. A low key, understated and well kept property. If you don't want the large resort and love peace & tranquility, this place is it. Beautiful clean beach. Very hospitable staff. The food was excellent. One must have the juevos mortulenos at breakfast. The room's decor is very simple..all in white. very calm and clean. Great smelling all natural soaps, shampoo & body oil. Nice music selection in the ipods. Excellent massage at the Spa. One must do the morning yoga. I did Anusara yoga with Olga. She was a wonderful teacher. The pools are long enough to do some laps if you want a little exercise. The pain au chocolat in the early morning pastry basket was to die for. Don't step away from the basket or the birds will come and get them. The bungalows are nestled into the natural fauna. I saw several typed of birds, iguanas, squirrels and even a slim, fast garden snake. You get the full experience here....you get to be surrounded by nature and have the comfort of luxury accommodations
Read More
Mary
10.0
/10
Reviewed 557 week(s) ago

Hotels.com verified review

Hotel Esencia is a serene boutique hotel nesseled in the middle of the forrest. The grounds were beautiful and well maintained. The beach had a ton of seaweed but you feel like you are the only one on the beach as the hotel is not flanked by big hotels which made it so enjoyable. The food is truly amazing. Not a detail was missed by the staff. Hotel Escenia is a gem and a first class experience!
Read More
KCJerry
10.0
/10
Reviewed 568 week(s) ago

Expedia Group verified review

This is wonderful little hidden gem. This not the place for spring breakers. If you want to relax, have good food and a wonderful beach come here. If you want seadoos, para sailing and the like this will not be for you.
Gordon
10.0
/10
Reviewed 572 week(s) ago

Expedia Group verified review

We had a wonderful stay at the Hotel Esencia. The grounds are immaculate. The view from our balcony of the garden and the yoga studio was peaceful and relaxing. Every morning we were awakened by the delivery of coffee and breakfast rolls to our room. After skimming the news of the world online, we would go for an hour walk on the mile long powdery white sand beach and watch the pelicans dive for fish. Our days were spent reading in a beach cabana which we interspersed with dips in the ocean and lap swimming in the pool.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hotel Esencia

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.6
Exceptional
From 49 reviews
Cleanliness

9.8

Room Comfort

9.6

Location

9.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Esencia

Number of reviews per page
20
40
Top reviews
Yosef
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

My wife and I had the most amazing time. Great hospitality.
George
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

.
Mariela
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

very big and comfortable room, small bathroom though
Brian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 136 week(s) ago

Expedia Group verified review

Absolutely Amazing
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 254 week(s) ago

Expedia Group verified review

Hotel Esencia is an absolute gem! Hands down my favorite 5 star property we have ever stayed at. It’s great for both families and couples. Beef Bar restaurant, although very expensive, is unreal and worth every penny! The beach is perfect and the lagoon Manatee tour with Pansqual is a must! A few minor complains are that we were charged a ghastly price for a second round of covid testing after our original flight was canceled so we had to retest. The tests were only advertised as complimentary all over their social media and website. Also don’t expect immediate 5 star service as staffing is quite sparse due to COVID-19 (which is understandable). With that being said I give the property 5 stars without question and would highly recommend to everyone!!
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 326 week(s) ago

Expedia Group verified review

Best. Place. Ever. Everything and everyone was amazing.
Verified traveler
10.0
/10
Reviewed 331 week(s) ago

Hotels.com verified review

Lovely stay. The property is very nice. The pools are great, the beach is awesome. Really nice beach. Service was great. Food was great. Gym was fabulous. Highly recommend to those going to the area.
Meri
10.0
/10
Reviewed 335 week(s) ago

Hotels.com verified review

Just Amazing !!!
Raymond
10.0
/10
Reviewed 350 week(s) ago

Hotels.com verified review

Beautiful property, one of the finest in the world, not for corporate people
Verified traveler
10.0
/10
Reviewed 354 week(s) ago

Hotels.com verified review

It was amazing. Staff was wonderful, service was great. Food was excellent. V luxurious, perfect for family get away, which is what we were looking for and hoping for. We thought we would e plots the Mayan ruins and Tulum, but it was hard to tear ourselves away from the hotel. The beach was fantastic and although it was spring break, there was always seating at the restaurants.
Read More
Michael
10.0
/10
Reviewed 387 week(s) ago

Hotels.com verified review

Great small hotel. Couldn't control the thunderstorms & sargasso blooms though. They did a valiant effort sweeping it up on a daily basis. Staff exceeded expectations which is hard to do on a high dollar hotel. We'll definitely return.
Heather
10.0
/10
Reviewed 388 week(s) ago

Expedia Group verified review

EXCELLENT STAY! This is our third time at Esencia and it just gets better! Always excited to find a great deal here in Expedia and excited to head back to Esnecia next year!
corey
10.0
/10
Reviewed 478 week(s) ago

Expedia Group verified review

29 room Italian Villa style along a beautiful seems pristine coastline in eastern Mexico. Staff and service was fantastic. Every need we had was met immediately. Beachfront was very private and super comfortable cabanas. Plenty of shade when we needed it. Even found a little cove about 100 yards down that was super clear water and no waves. Very cool and private spot. Rooms super clean daily. Loved the sound system in the rooms with great music on a supplied mini ipod. Very nice touch. Had a private "wading pool" that was surrounded by jungle tree plants. Super private. We had a couple of issues with the "pool". Ours was more like a hot tub size and the heater function was difficult to figure out. Had a plunger and we never knew if it was working so we had to call the (excellent) staff to get the heat turned on. Again great response from the staff. Only other issue was the restaurant food was not up to the tastes of a high quality place like this and the prices a bit high for the flavors we experienced in the nights we dined. But, again superb service!
Read More
Verified traveler
8.0
/10
Reviewed 519 week(s) ago

Expedia Group verified review

Very nice hotel location. Beautiful room. Nice staff. Some need training on keeping the hotel premises clean, and avoid the "it is not my job" syndrome (they prefer to leave dirty things behind than collecting them). Not a fit star service. There is a dangerous reef on the right side of the beach, in shallow waters. Got hurt by sharp rocks. Staff did not mention upon arrival. Prices here are not "mexican" but at par with top hotels in America or US...strange compared to other nice hotels in Mexico. Indeed all prices are in US dollars and you are required to pay in US$...in Mexico, a country with its own pesos.
Read More
Victor
6.0
/10
Reviewed 555 week(s) ago

Expedia Group verified review

The property is very pleasant but at $800 per night you would expect a higher quality hotel. Rooms lack some basic amenities like hairdryers and bath caps. There is a lack of detail on the service (no turndown service). I told the staff when I made the reservation that this was my anniversary and that I wanted my room decorated for the occasion, they assured me they would do so. They didn't do anything at all. Not when we got to the hotel nor the following nights. I requested a special dinner in a setting overlooking the ocean (this was suggested by the concierge). They miscommunicated somehow and placed us on a different location. The table was very poorly lit when the sun sat down. We had to use our phones lights to see. I general the experience is not up to the level of the price they charge.
Read More
Michelle
10.0
/10
Reviewed 556 week(s) ago

Hotels.com verified review

This was our 5th visit to Esencia. We got married here 4 years ago and keep coming back. It is the perfect balance of understated beauty with warm, impeccable service (and the MOST delicious food). The new owner is really taking care to maintain the uniqueness of the property, while also making improvements. New furniture, new bath products, updated menus are just a few. The changes are lovely. We cannot say enough how special Esencia is. We recommend it to everyone we know.
Read More
Shana
10.0
/10
Reviewed 557 week(s) ago

Expedia Group verified review

A very short trip for us, but we will be returning. A nice relaxed vibe. A low key, understated and well kept property. If you don't want the large resort and love peace & tranquility, this place is it. Beautiful clean beach. Very hospitable staff. The food was excellent. One must have the juevos mortulenos at breakfast. The room's decor is very simple..all in white. very calm and clean. Great smelling all natural soaps, shampoo & body oil. Nice music selection in the ipods. Excellent massage at the Spa. One must do the morning yoga. I did Anusara yoga with Olga. She was a wonderful teacher. The pools are long enough to do some laps if you want a little exercise. The pain au chocolat in the early morning pastry basket was to die for. Don't step away from the basket or the birds will come and get them. The bungalows are nestled into the natural fauna. I saw several typed of birds, iguanas, squirrels and even a slim, fast garden snake. You get the full experience here....you get to be surrounded by nature and have the comfort of luxury accommodations
Read More
Mary
10.0
/10
Reviewed 557 week(s) ago

Hotels.com verified review

Hotel Esencia is a serene boutique hotel nesseled in the middle of the forrest. The grounds were beautiful and well maintained. The beach had a ton of seaweed but you feel like you are the only one on the beach as the hotel is not flanked by big hotels which made it so enjoyable. The food is truly amazing. Not a detail was missed by the staff. Hotel Escenia is a gem and a first class experience!
Read More
KCJerry
10.0
/10
Reviewed 568 week(s) ago

Expedia Group verified review

This is wonderful little hidden gem. This not the place for spring breakers. If you want to relax, have good food and a wonderful beach come here. If you want seadoos, para sailing and the like this will not be for you.
Gordon
10.0
/10
Reviewed 572 week(s) ago

Expedia Group verified review

We had a wonderful stay at the Hotel Esencia. The grounds are immaculate. The view from our balcony of the garden and the yoga studio was peaceful and relaxing. Every morning we were awakened by the delivery of coffee and breakfast rolls to our room. After skimming the news of the world online, we would go for an hour walk on the mile long powdery white sand beach and watch the pelicans dive for fish. Our days were spent reading in a beach cabana which we interspersed with dips in the ocean and lap swimming in the pool.
Read More
Number of reviews per page
20
40