Hotel Imperial

Hotels
7.2
/10
Pleasant
293 reviews

What Guests Say About Their Stay

CATALINA
10.0
/ 10
El Hotel esta hermoso, muy bien ubicado y tiene todo lo que necesitas para descansar, ame que aunque afuera había demasiado ruido adentro esta super tranquilo y no se escucha el exterior, lo único a lo que le pongo pero es al estacionamiento, es muy pequeño, sucio, tiene fugas de agua, y es muy complicado estacionarse por las columnas, además de que es preocupante el observar que se encuentran muy golpeadas por los autos, considero necesitan refuerzo y reparación.
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Rey de jesus
10.0
/ 10
The place is very nice but is noise because the ubication, great place high recommended
Verified traveler
10.0
/ 10
February 2011 for 3 wonderful weeks at Hotel Imperial. The staff was WONDERFUL and helpful even tho we do NOT speak Spanish.. Barbara, the desk clerk does and was a GREAT help to us in ALL WAYS. It was very clean and charming. Yes, it is old but they are slowly redoing the entire hotel. Some damage in September 2010 from hurricane but that is being fixed. The price was VERY reasonable. Right in the Heart of Veracruz with lots of wonderful food close by and nightly entertainment in the Square....GREAT vacation!!! Great hotel and Interesting trip even without Spanish. ML of Vancouver, WA USA
In the Area
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Calle Miguel Lerdo #153, Col. Centro, Veracruz, Estado de Veracruz-Llave, Mexico, 91700

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Hotel Imperial is located in area / city Veracruz. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Hotel Imperial Address: Map & Location

Calle Miguel Lerdo #153, Col. Centro, Veracruz, Estado de Veracruz-Llave, Mexico, 91700
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Discover More About Hotel Imperial

Location


Hotel Imperial is located in area / city Veracruz.

About Hotel Imperial

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Imperial.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Imperial exclusively for you.

With all facilities offered, Hotel Imperial is the right place to stay.

All facilities in Hotel Imperial

Others Hotel Imperial
Others

General

  • Banquet
  • Reception hall
  • Parking
  • Smoking area

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box

Hotel Services

  • Luggage storage
  • 24-hour Receptionist
  • Laundry service

Food and Drinks

  • Bar

Things to Do

  • Outdoor pool

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Hotel Imperial

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 21:30
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 21:30 - to 12:00
Available rooms at Hotel Imperial
37
Number of floors in Hotel Imperial
4
Another facilities in Hotel Imperial
Banquet, Reception hall, Parking, Smoking area, Others

Frequently asked question in Hotel Imperial

What are available facilities at Hotel Imperial?
There are top facilites at Hotel Imperial such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Hotel Imperial?
Check-in time at Hotel Imperial is staring from 15:00 - 21:30 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Hotel Imperial?
Hotel Imperial is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hotel Imperial have?
Hotel Imperial has 4 floors.
How many rooms are available at Hotel Imperial?
Hotel Imperial has 37 rooms in total.
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More Reviews from Other Guests in Hotel Imperial

7.2
Pleasant
From 293 reviews
Cleanliness

7.4

Room Comfort

6.8

Location

8.0

Service and Facilites

7.4

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Traveler Reviews Hotel Imperial

Number of reviews per page
20
40
Top reviews
Gil
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Tenian cucarachas, el elevator se descompuso dos veces se fue la luz por 24 hrs y solo decian ya llega en un rato y así nos trajeron todo el día
Jose ANTONIO
icon-Family
Family
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

El hotel se encuentra con muy malas condiciones de limpieza, el aire acondicionado, muy obsoleto y hace mucho ruido durante las noches. Me encontré una cucaracha en mi habitación y no fueron a hacer la limpieza, a pesar de qué lo reporte, el estacionamiento, muy pequeño, los colchones de la habitación, aguados y viejos Las toallas muy sucias, en general, mala calidad de Hotel
Read More
Raymundo
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I liked everything
Norma
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

La propiedad necesita mucho mantenimiento la regadera estaba oxidada. Las sabanas estan manchadas muy viejas el servicio es exelente
Yesenia
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Great location but the hotel was empty and not clean. We had three rooms, one of the rooms had chips under the bed, the other room seemed like it was being renovated it had touch up paint covering the mold and the toilet bowls and showers were awful in all three rooms
Mariana
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

El hotel imperial en veracruz es una propiedad muy vieja necesita remodelación colchones y almohadas muy duras nesesita urgente una remodelación
oralia
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

The hotel is not what is shown on the pictures. Rooms smell and it feels dirty. Staff is not friendly nor help. We had to take our own baggage down to the room and out to the car. Will never stay there again.
Javier
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Everything great foo ok overall i well recommended .
Rey de jesus
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

The place is very nice but is noise because the ubication, great place high recommended
Dionisio
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 160 week(s) ago

Expedia Group verified review

Very good location but old building that need an update!!! Rooms with humidity smell!!! Elevators does not work all the time… price ok but could improve service and facilities
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 162 week(s) ago

Hotels.com verified review

Very charming hotel! I loved the old, antique feel, upgraded with some modern touches. The overall historical feel was preserved, and the nice modern touches in the bathroom blended in, without taking away from the old charm. Service was also excellent - all of the women at the reception desk were super nice and friendly.
Maria
icon-Leisure
Leisure
2.0
/10
Reviewed 206 week(s) ago

Expedia Group verified review

they gave my room to someone else and canceled my reservation and left me to sleep in my car because I couldn't find vacancy elsewhere. they DID NOT REFUND MY PAYMENT!! I AM VERY UPSET.
Maximino
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 211 week(s) ago

Hotels.com verified review

Good
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 317 week(s) ago

Expedia Group verified review

Great location and awesome staff. We will definitely stay here again
Verified traveler
6.0
/10
Reviewed 336 week(s) ago

Hotels.com verified review

Hotel was ok. But a bit outdated. Location is great
Jose
2.0
/10
Reviewed 370 week(s) ago

Expedia Group verified review

Poor attitude and responsiveness of manager. Very poor service to customers. Not accountability at all. Noisy place at night due to Street parties. If you want your vacation end up in a total disaster, stay in this hotel
Verified traveler
8.0
/10
Reviewed 385 week(s) ago

Expedia Group verified review

The problem is that due to the renovation works, some areas are not finished in the rooms. It highly smells at humidity. The staff is great and always seeking to assist you.
Verified traveler
8.0
/10
Reviewed 385 week(s) ago

Hotels.com verified review

For the price it is very good
rosarito
8.0
/10
Reviewed 433 week(s) ago

Expedia Group verified review

Nice area, music playing til the wee hours but you couldnt hear it after falling asleep, AC, remodeled 1 year ago. Rooms available facing plaza. Outdoor/Indoors Restaurants right outside hotels. Church across the street. Public dancing for 1 hour in plaza (Danzones), walking distance to the malecon (port), boat tours available, shopping, lots of ice cream shops
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Verified traveler
8.0
/10
Reviewed 482 week(s) ago

Expedia Group verified review

Walk outside and run into the zocalo, the main plaza, downtown local & tourist shopping, the church, restaurants. Just around the corner from the Parroquia and the pier for more shopping, eating and people watching. Sometimes you can board & visit foreign ships. Back to the hotel, it's charming and super clean. Modernish and very charming. The personnel is solicitous and sweet, always going out of their way to be helpful.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Hotel Imperial

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.2
Pleasant
From 293 reviews
Cleanliness

7.4

Room Comfort

6.8

Location

8.0

Service and Facilites

7.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Imperial

Number of reviews per page
20
40
Top reviews
Gil
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Tenian cucarachas, el elevator se descompuso dos veces se fue la luz por 24 hrs y solo decian ya llega en un rato y así nos trajeron todo el día
Jose ANTONIO
icon-Family
Family
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

El hotel se encuentra con muy malas condiciones de limpieza, el aire acondicionado, muy obsoleto y hace mucho ruido durante las noches. Me encontré una cucaracha en mi habitación y no fueron a hacer la limpieza, a pesar de qué lo reporte, el estacionamiento, muy pequeño, los colchones de la habitación, aguados y viejos Las toallas muy sucias, en general, mala calidad de Hotel
Read More
Raymundo
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I liked everything
Norma
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

La propiedad necesita mucho mantenimiento la regadera estaba oxidada. Las sabanas estan manchadas muy viejas el servicio es exelente
Yesenia
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Great location but the hotel was empty and not clean. We had three rooms, one of the rooms had chips under the bed, the other room seemed like it was being renovated it had touch up paint covering the mold and the toilet bowls and showers were awful in all three rooms
Mariana
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

El hotel imperial en veracruz es una propiedad muy vieja necesita remodelación colchones y almohadas muy duras nesesita urgente una remodelación
oralia
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

The hotel is not what is shown on the pictures. Rooms smell and it feels dirty. Staff is not friendly nor help. We had to take our own baggage down to the room and out to the car. Will never stay there again.
Javier
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Everything great foo ok overall i well recommended .
Rey de jesus
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

The place is very nice but is noise because the ubication, great place high recommended
Dionisio
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 160 week(s) ago

Expedia Group verified review

Very good location but old building that need an update!!! Rooms with humidity smell!!! Elevators does not work all the time… price ok but could improve service and facilities
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 162 week(s) ago

Hotels.com verified review

Very charming hotel! I loved the old, antique feel, upgraded with some modern touches. The overall historical feel was preserved, and the nice modern touches in the bathroom blended in, without taking away from the old charm. Service was also excellent - all of the women at the reception desk were super nice and friendly.
Maria
icon-Leisure
Leisure
2.0
/10
Reviewed 206 week(s) ago

Expedia Group verified review

they gave my room to someone else and canceled my reservation and left me to sleep in my car because I couldn't find vacancy elsewhere. they DID NOT REFUND MY PAYMENT!! I AM VERY UPSET.
Maximino
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 211 week(s) ago

Hotels.com verified review

Good
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 317 week(s) ago

Expedia Group verified review

Great location and awesome staff. We will definitely stay here again
Verified traveler
6.0
/10
Reviewed 336 week(s) ago

Hotels.com verified review

Hotel was ok. But a bit outdated. Location is great
Jose
2.0
/10
Reviewed 370 week(s) ago

Expedia Group verified review

Poor attitude and responsiveness of manager. Very poor service to customers. Not accountability at all. Noisy place at night due to Street parties. If you want your vacation end up in a total disaster, stay in this hotel
Verified traveler
8.0
/10
Reviewed 385 week(s) ago

Expedia Group verified review

The problem is that due to the renovation works, some areas are not finished in the rooms. It highly smells at humidity. The staff is great and always seeking to assist you.
Verified traveler
8.0
/10
Reviewed 385 week(s) ago

Hotels.com verified review

For the price it is very good
rosarito
8.0
/10
Reviewed 433 week(s) ago

Expedia Group verified review

Nice area, music playing til the wee hours but you couldnt hear it after falling asleep, AC, remodeled 1 year ago. Rooms available facing plaza. Outdoor/Indoors Restaurants right outside hotels. Church across the street. Public dancing for 1 hour in plaza (Danzones), walking distance to the malecon (port), boat tours available, shopping, lots of ice cream shops
Read More
Verified traveler
8.0
/10
Reviewed 482 week(s) ago

Expedia Group verified review

Walk outside and run into the zocalo, the main plaza, downtown local & tourist shopping, the church, restaurants. Just around the corner from the Parroquia and the pier for more shopping, eating and people watching. Sometimes you can board & visit foreign ships. Back to the hotel, it's charming and super clean. Modernish and very charming. The personnel is solicitous and sweet, always going out of their way to be helpful.
Read More
Number of reviews per page
20
40