Hotel Rabat

It is a fairly pleasant hotel with the most staff people I've ever seen, seemingly eager to help you. It's almost fawning. But there are holes. The rooms have lovely light fixtures which manage to cover up most of the light sources. With EVERYTHING turned on, the room is extremely dark. Plus odd 'amenities.' Like, there's a hot water pot in the room, but no coffee or cups to use with it. When I asked for some, they looked at me like I was nuts, provide cups and offered to room service me coffee (at my expense, of course.) Lots of things like that-- like a big, beautiful closet with NO hangers! (When I asked for hangers, again, a look like I was a crazy person-- they had a maid bring me 4 hangers, none of which matched. ). The location is a little on the shady, uncomfortable side but I was okay with it (I would not have gone out at night though.) And finally, it is WAY overpriced for what you get. One of the most expensive hotel rooms I've ever had, but way lacking in value for that-- I was there because I met a tour group there but came in a day early. Their web site/email system is a zero too-- I wrote 4 times about my early arrival and connecting with the tour group (so I would not have to change rooms) and never got any reply. They were 'ready' for me with it when I checked in, but why no replies. I also left something in my room I would have liked them to ship and would have paid for it- but again, no reply to emails. All in all, an experience I would not recommend.

So you of not recommend this hotel.

The property was mediocre at best. The people who work there make the stay terrible. With the exception of a few women waitresses who were nice and 1 male waiter, they were awful. Pretentious as ever and thinking you were staying in THEIR hotel. It was a shame as the property could be a lot better.

Very nice property. The restaurant was very pricey, and the service was fair. The front desk personnel were nice, and helpful.

The hotel was nice. Only issue was the A/C for the rooms would not cool the room.

Everyone there is lovely. They were helpful and dotted on my daughter endlessly. However the whole place needs a bit of a makeover. The rooms are too dark. Front the furniture to the carpet to the curtains. It’s screaming for a makeover. The rooms and the spa.

I took this hotel for 24 hours as I was on a business trip. I could not work using the Wi-FI which is was terrible. I reminded the reception three times and nothing happened. The internet is extremely slow and is the signal is interrupted every few minutes. Because of that, my university login was locked because of several failed attempts due to internet poor signal. Also the room was not cleaned before my stay. The breakfast is very poor and does not deserve the $200/night stay.

Enjoyed very much. Great staff service

Stopped here for 3 nights on business. Found the hotel clean and my room was cleaned daily. Breakfast was a continental. This included selection of cakes and pastries which were all extremely fresh, meats and cheeses, fresh and tinned fruit, cereals, and a hot basic selection of sausages, scrambled eggs, and tomatoes. Staff spoke broken english which wasnt the best but it didnt cause me a problem.

This hotel was a very nice hotel with great amenities. Clean, easy to find, luxurious, with a nice bar and restaurant. A great business-oriented hotel. However, the were a few things that compromised my experience I feel obligated to mention. First, it's in kind of a weird, depressed area. There's a dead shopping mall right next door, and there isn't much in the way of restaurants or other retail merchants nearby other than cafés, phone places, and a bank or two. The tram is just a couple of blocks away though, so it's easy to go wherever you want in the city. Then, there is a shuttle to the airport that is very nice. It's expensive though; 300 MAD. And, after paying my room in full in advance, I was surprised to hear upon checking out that there was an "arrival tax" of 80 MAD that supposedly needed to be paid. I have never heard of this in any other Moroccan hotel, so this may be bogus. Finally, once you turn off the lights at the switch by the door, there's no way to turn any of them on from anywhere else in the room; you can only turn on the TV or stumble back to the door. I say this because at 12:30 AM, someone called me on the room phone, which I couldn't find because it was so dark. When I did, I called the reception desk to find out what was going on, and whoever answered the phone just laughed and told me to hang up. So then I was awake for two more hours wondering about this. So nice room, nice hotel, nice amenities, but some weird stuff going on. I might go back to another hotel I've stayed before.

We were impressed by the lobby's appearance, but once to our room it showed a lot of signs of wear. Nothing tearable, and the room was fairly clean, but not as nice as one might think. Hotel staff were pleasant. If you are sick of tangine dinners, I would recommend Coq Magic which is close by to the hotel. Good location, nice parking just outside the hotel.

The hotel is lovely, with an oval open courtyard in the middle around which the rooms are aranged. The service was ok. Front desk very good, but restaurant staff seemed a bit confused - said their buffet would be open til 11 but cleared it away at 10.15, had to be asked 3 times for the bill, didn't know about the items on the menu when asked simple questions. But not a major problem. Shame pool has such restricted opening hours - doesn't open until around 9.30am (again no one was sure exactly) so couldn't use it before work. Didn't seem to be any restaurants in the immediate vicinity.

Staff were attentive and helpful. Rooms have not been rennovated recently but for the price they are adequate and comfortable enough. Easy access to tourist sites and conveniently located for anyone on business with mtgs in the city center. Walking distance to Rabat Ville train station was a big plus for me as I also had business mtgs in Casablanca.

The staff were all very accomodating and pleasant. The room was clean and spacious. No amenity was lacking. Although we were in the front of the building on a very busy street corner, it was sufficiently quiet all night, even for my husband the "light" sleeper. We will definately seek a room here again when we return to Rabat...

I've been to 14 countries in My life, 4 of them in Africa, I lived in Congo during the civil war, and this was the worst 5 stars hotel I've ever been in my Entire life! The lady on the bar actually sneezed covering her mouth with her hands, and yet she was still serving people and making their drinks in her hands without washing them!! The hotel is SMOKING Allowed environment, unlike whats in the description Internet Access is 30$/ DAY!!!!!!!!!!!! Safety is almost nothing, electric wires everywhere and exposed!!! NO AIR CONDITIONS FOOD SUCKS, First dinner I got bug in my food, second time hear in my Salad!!!! They dont have Good beds neither a good Pillows!

I've traveled to Morocco since 1958 and since 1980 abroad every year. This hotel ranks nearly at the bottom of lodgings. The appearance is flashy and satisfaction of four-day experience matches the duration of that flash. Room was clean, buffet par with rest home food but good breakfast. The hotel provides computer online, but only one station for entire occupancy, though the young woman responsible was the most helpful of all the staff. Tangier in 2009, Fes in 2007 we encountered helpful people and satisfactory lodgings. The people of Morocco are most helpful and willing to go out of their way. But service at the Hotel Rabat is the issue: feckless, inept, lazy. I work up ever night at 2 am fearing failed wake-call. However, I was wrong. The osmosis lethargy however was actualized on one afternoon of a very important appoint. From 1:30 to 3:30 I waited in front of hotel for Moroccan friend, with five trips to lobby to check and register my present at hotel and not in my room while colleague telephoned six times only to be told I was elsewhere at the Conference since morning. A popular expression in Syria is “malesh.” This hotel has a franchise on Moroccan “malesh.” Staff, and there are many, busily discoursing among themselves, merely wave directions in answer to questions regarding directions.

I was pleased with the hotel. My room was spacious and clean and the staff was friendly. I thought the buffet breakfast (which was included in the price I paid) was very good. There was a large amount of choice and variety, including Moroccan specialities. The location was good. It was a short walk to the medina and also a short walk to the center of town and the Rabat ville train station. I noticed that tour groups used the hotel, perhaps also a vote of confidence that the hotel provides consistently reliable value.

We started and ended a round trip of Morocco from Rabat. We stayed at the hotel upon arrival and on the night prior to leaving the country. It was conveniently located to the main Rabat attractions and (depending on traffic)15 minutes from the relatively small Rabat-Sale airport. We found the hotel staff, for the most part, very helpful and tried to be of assistance. Room was basic but met our needs.

This hotel shouldn't be a 5 or 3 star hotel at all with it plastic plants! Expedia should take this hotel off their list. The Hotel may look nice but as soon as I got off the elevator and walked towards my room at the end of dark hallway where not a single light bulp on! The room was also dirty with old dirty bed sheets. The room was half balck with the least lights. The nice house keeper was still cleaning the bathroom at 430 PM. The towels looked like they were original since they opened the hotel. The best thing was I only had to saty there one night only. Never ever ever at this hotel again,

Efficient and friendly personnel. Quick check-in and check-out. Checked in late but no problem ordering food to the room. Even ordered a pint of beer from the pub and it was in my room in seconds. Room very clean and and well-maintained. I read some negative comments about this hotel and was apprehensive about booking it, but i once there I was positively surprised. Management must have acted on the negative reviews and turned things around drastically. I am in Rabat on a regular basis and will definitely stay at this hotel again.