Mogador MENZAH

The front desk staff was kind and supportive but the cleaning staff was inconsistent. The amenities were subpar (no microwave, just a hot plate, and no oven). But, the hotel itself had a calm atmosphere and a great location. Overall I would rate it a 3/5.

Accomodation was far better than i expected. Its a new property. Staff were friendly. If i remember his name was Yaseed. He took care of our requests. The other guy came to me to show me shop nearby. Flat had a fridge, over, kitchen utensils, washing machine... Huge space for a family. I am really impressed with my stay. The flat was at Palmier near to a pizza shop called Cucina Napoli. And also walkable distance from Palmier clinique(if someone wants to get taxi from Railway station). Thank you Palmier residence for your hospitality.

Very dirty, bedroom windows done close, no heated pool, came after 3days to clean up room even after requested too, bed sheets awfull with stains,no facilities at all 0 rating no any star 0 star

DO NOT! The apartment was terrible. We paid for 6pax but got a 4pax. I’m pretty sure they overcharged us on the local taxes too. The property was seriously run down. Rooms - very dark and dingy, they do not look like the photos. Could hear everything. Kitchen - the electric sockets and wires all fall off when you unplug. Fridge wasn’t working properly. The utensils not clean. The cabinet doors hanging on single hinges. Bathroom - toilet would constantly get blocked even with the toilet paper they provided. No hand towels, no floor mat, the shower leaked out. Hot water and the shower power was the only thing going for this accommodation. Cleanliness - they wouldn’t clean anything just made the beds. We had to ask them to take out the rubbish (from takeaway we ordered). Strangely they’d detach the shower head and leave it like that. Only provided with 3 towels for 5 people, took ages to bring up any towels. Not stayed in anything as terrible as this. Don’t be deceived by the photos and even the reception area, the rooms and service is terrible!

Service was bad, the electricity plugs were not safe it was coming out of wall, no kettle for 6 people they gave z4 towels. Room cleaning daily was really bad

Very bad dirty hotel, unsafe, electric exposed, very old hotel, lack of maintenance. Do not book this hotel

Charged extra taxes. No heating at all. Not worth for money.

There isn’t much good. The property looks nice outside, but the inside is not kept up. My reservation for a one-bedroom apartment was not honored because “we are sold out”, even though they were still selling that option when I got to my room and googled it. The “kithchenette” had one uncorking hot plate, no dishes, glasses, utensils, and one small pot. No microwave. Don’t stay here. I never would again.

Love the stay, good service, Nice hotel, clean was great…

Liked the area. The building needs some maintenance especially the bathroom and kitchen. Overall the stay was good

The hotel is extremely outdated, with all the furniture and amenities showing their age. There was no bottled water provided, and the room’s lighting was inadequate. The bedsheets were dirty, and the staff were unhelpful. The toilet flush button was broken, and the shower curtain was old and discolored. While the location is convenient, the overall experience inside the hotel was disappointing. I would not recommend staying here.

The worst place I’ve ever been

Avoid this hotel. The AC does not work - blows out warm air - cracked tiles and broken furniture's. Some door handles are half missing. Only people we saw there are locals - they are used to the heat. When we complained they moved us to different rooms with same result. We complained to expedia for refund so we can book elsewhere - we had to spend one night and it was a nightmare. Drenched in our sweat and awake from mosquitoes buzzing in our ears. Upon leaving the hotel tried to scam us - not refunding our city tax. I had to personally get the calculator out to convince them - twist their arms to refund us. Avoid this hotel if you can.

Pool was good room was terrible air conditioning non existent plug sockets hanging out of the wall with cables visible and touchable stayed for 6 nights no bedding provided for the third person after asking twice of separate occasions do not stay

The staff was extremely helpful and very nice, the room was big clean but the fridge need to be deforested because was a lot ice and the water was leaking on the floor, the water thank of the toilet needs to be fixed.

The hotel used to be very nice but now it is very outdated. They never renovated. No shower curtain, bathroom was dirty, couches had stains , towels were used before us. They have potential if they were to renovate and put money in but sadly this visit wasn’t worth it.

Not worth the price.

I wish I believed them, as sometimes you think, it can’t possibly be THAT BAD. But… IT IS. AND WORSE. The photos you see on the website, must be edited or taken when the hotel first opened. The exterior of the hotel is ‘nice’ compared to what you are met with inside. The hotel staff are lovely, professional and welcoming. That is the ONLY positive I can give you. I wish i took more photo’s. I would avoid this hotel if you have a family with small children or toddlers. There are genuine open bare wires and sockets just hanging out. The door handle, as we walked into our room, just came off in my hand. With the pin/screw just facing forward staring at you for anybody to get stabbed. We came with an 11 month old, who is still on formula milk. You are not given a clean kettle, the kettle had bright red and orange rust inside. We went to the convenience store and purchased all the cleaning products to clean everything we use. The kettle was not salvageable, so we put that to one side and had to boil the water, on a saucepan. The saucepan was actually brand new, so we cleaned it and used it. No sponges are provided, no washing up liquid, no kitchen towels, no hand wash. Zero. Zilch. We stayed for 8 days so we had to purchase everything. You are not even given a microwave, and no washing machine. The cups given, were glass water cups. No mugs for tea. They were also rusty and orange at the bottom. I managed to salvage those by scrubbing and disinfecting those as I bought my baby’s

Close to downtown marakech

AVOID THIS PLACE!!!! The most horrible hotel ever didnt sleep the whole night i was there. Toilet seat and flush was broken. Ac didnt work at all put the heating on cold air was coming out was freezing all night. The fridge was making weird noises the hotel room is absolutely disgusting not family friendly at all. I would never go back there im so disgusted. Tried to get a refund back but the hotel wasnt answering calls from expedia team therefore didnt recieve anything. Customer service was bad from both expedia and the hotel. DONT BOOK THIS HOTEL. I hope it closes down very soon as its a very unsafe environment