Nobu Hotel Marrakech

Hotels
8.8
/10
Very Good
89 reviews

What Guests Say About Their Stay

Alassane
10.0
/ 10
An Unforgettable Oasis of Luxury and Perfection Our stay at Nobu Hotel Marrakech were nothing short of extraordinary. From the moment we arrived, every detail exuded sophistication, warmth, and impeccable craftsmanship. The hotel masterfully blends Moroccan elegance with Nobu’s signature Japanese minimalism—creating a serene, visually stunning retreat just minutes from the Medina’s energy. The architecture and interiors are breathtaking—think textured walls, reflective pools and lush palms. Our upgrade suite was a sanctuary of understated luxury, with bespoke furnishings, a dreamy terrace, and a bathroom that felt like a spa. The staff anticipated every need with genuine warmth. Special shout-out to Redouane and Habibi, who made us feel like royalty. Every request was met with a smile and flawless execution. Dining at Nobu Restaurant and Nobu Rooftop Bar were the highlights. The Japanese-Peruvian-Moroccan fusion dishes were inventive and sublime. Breakfasts, with fresh pastries and local specialties, were pure bliss. The spa is a haven of calm—treatments merged traditional Moroccan rituals with modern techniques. The pools offered perfect spaces to unwind under the Marrakech sun. Sophisticated yet unpretentious. Whether relaxing in a cabana, sipping cocktails at sunset in the lounge, or strolling through the lantern-lit gardens at night, the atmosphere was magical and deeply restorative. Luxury seekers, design enthusiasts, couples, and anyone craving a peaceful es
Victor
10.0
/ 10
Nobu went over and beyond during my stay, went there for my girlfriends 23rd and they made sure it was the happiest birthday she’s ever had. Thank you to all the wonderful and amazing people at Nobu! Would definitely be visiting again soon
Justin
10.0
/ 10
The place really is faultless. The staff, the facilities, location we really cannot recommend the Nobu enough. We have travelled the world extensively and as a 54 year old man I have never been to a hotel like this and considering we like to travel luxuriously this place is a standout. Will most definitely be visiting The Nobu again. Many thanks Justin...
In the Area
See Map
Ave Echouhada, angle Rue des Temples, Marrakesh, Marrakesh-Safi, Morocco, 40000

Main Facilities

See more
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Nobu Hotel Marrakech is a hotel is located at Marrakesh. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
See more
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

Nobu Hotel Marrakech Address: Map & Location

Ave Echouhada, angle Rue des Temples, Marrakesh, Marrakesh-Safi, Morocco, 40000
Discover More Places
Others Nobu Hotel Marrakech
Others 2 Nobu Hotel Marrakech

Discover More About Nobu Hotel Marrakech

Location


Nobu Hotel Marrakech is a hotel is located at Marrakesh.

About Nobu Hotel Marrakech

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Nobu Hotel Marrakech exclusively for you.

Nobu Hotel Marrakech is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Nobu Hotel Marrakech.

All facilities in Nobu Hotel Marrakech

Others Nobu Hotel Marrakech
Others

Hotel Services

  • Laundry service
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Safety deposit box

Things to Do

  • Hot tub
  • Outdoor pool
  • Turkish bath
  • Garden
  • Spa

General

  • Parking
  • Smoking area
  • Rooftop terrace
  • Terrace

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Business Facilities

  • Meeting rooms
  • Business center

Nearby Facilities

  • Souvenir shop
  • Hair salon

Connectivity

  • Free WiFi

Accessibilty

  • Accessible parking

In-room Facilities

  • TV

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Nobu Hotel Marrakech

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Rollaway bed fee: MAD 700.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 49.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 23:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 23:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Nobu Hotel Marrakech
71
Number of floors in Nobu Hotel Marrakech
3
Another facilities in Nobu Hotel Marrakech
Laundry service, Multilingual staff, Express check-in, Newspaper in lobby, Luggage storage

Frequently asked question in Nobu Hotel Marrakech

What are available facilities at Nobu Hotel Marrakech?
There are top facilites at Nobu Hotel Marrakech such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Nobu Hotel Marrakech?
Check-in time at Nobu Hotel Marrakech is staring from 15:00 - 23:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Nobu Hotel Marrakech provide breakfast?
Yes, Nobu Hotel Marrakech provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Nobu Hotel Marrakech?
Nobu Hotel Marrakech is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Nobu Hotel Marrakech have?
Nobu Hotel Marrakech has 3 floors.
See All

More Reviews from Other Guests in Nobu Hotel Marrakech

8.8
Very Good
From 89 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Nobu Hotel Marrakech

Number of reviews per page
20
40
Top reviews
Juan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Loved it!
behzad
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Fantastic place! Would certainly stay at this hotel again
Mohammed
icon-with Partner
with Partner
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I did not enjoy the stay at Nobu. For a 5 star hotel at that price.. I expected WAY better. The first day me and wife were there.. cleaning services knocked on the door 3 times within 4 hours. Once to say “do you need towels” then an hour later th wet knock again to ask about the mini bar” and then 2 hours later “you need anything?”. I appreciate they are trying to take care of us but they crossed that line into bothering us. So I turned on the DND sign. Then what did they do? Started calling the room. I had to ask them to please leave us alone. On top of that, the cleaning lady just walked in without knocking while my wife was changing. My wife screamed in panic. I ran to the door to talk at her to get out and she just said “sorry wrong room.” The sink in the bathroom didn’t work, they had to come and fix it. The man who brought room service food to the room was very disrespectful and rude. And the AC was making squeezing noises all through the night. First and last time I ever stay at Nobu Hotel.
Read More
Ariel
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Amazing
Alassane
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

An Unforgettable Oasis of Luxury and Perfection Our stay at Nobu Hotel Marrakech were nothing short of extraordinary. From the moment we arrived, every detail exuded sophistication, warmth, and impeccable craftsmanship. The hotel masterfully blends Moroccan elegance with Nobu’s signature Japanese minimalism—creating a serene, visually stunning retreat just minutes from the Medina’s energy. The architecture and interiors are breathtaking—think textured walls, reflective pools and lush palms. Our upgrade suite was a sanctuary of understated luxury, with bespoke furnishings, a dreamy terrace, and a bathroom that felt like a spa. The staff anticipated every need with genuine warmth. Special shout-out to Redouane and Habibi, who made us feel like royalty. Every request was met with a smile and flawless execution. Dining at Nobu Restaurant and Nobu Rooftop Bar were the highlights. The Japanese-Peruvian-Moroccan fusion dishes were inventive and sublime. Breakfasts, with fresh pastries and local specialties, were pure bliss. The spa is a haven of calm—treatments merged traditional Moroccan rituals with modern techniques. The pools offered perfect spaces to unwind under the Marrakech sun. Sophisticated yet unpretentious. Whether relaxing in a cabana, sipping cocktails at sunset in the lounge, or strolling through the lantern-lit gardens at night, the atmosphere was magical and deeply restorative. Luxury seekers, design enthusiasts, couples, and anyone craving a peaceful es
Read More
Victor
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Nobu went over and beyond during my stay, went there for my girlfriends 23rd and they made sure it was the happiest birthday she’s ever had. Thank you to all the wonderful and amazing people at Nobu! Would definitely be visiting again soon
Justin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The place really is faultless. The staff, the facilities, location we really cannot recommend the Nobu enough. We have travelled the world extensively and as a 54 year old man I have never been to a hotel like this and considering we like to travel luxuriously this place is a standout. Will most definitely be visiting The Nobu again. Many thanks Justin...
Read More
Johann
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

perfect stay. welcome reception was great. room service and spa service were excellent.
Gerardo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Having one person playing music during breakfast and the show at the rooftop and during dinner at Nobu, it really makes the difference. At the restaurant the chef came to say hello, the food was excellent and everyone in the hotel was extremely friendly (house keeping-concierge-restaurant etc) congratulations to the GM
fred
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great location. Roof top was fun. Good DJ Clean. Good food. Close to everything, Medina, clubs and restaurants Redone, concierge, was excellent. Hassan duty manager accommodated my special need. I would stay here again.
Juliet
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

My week at The Nobu Marrakesh was wonderful! Everyone was so helpful, accommodating, professional and they made my stay a beautiful experience. The concierge Jamal made miracles happen for us including dinner reservations and spas that were fully booked, he managed to get us reservations. I am impressed with Jamal!
Michelle
icon-Family
Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Everything was amazing, rooftop vibes, oud player with healthy fabulous breakfast, great gym, amazing service...only issue was music was too loud at night. You can hear the music in the room at 2am from club next door. Despite the music, was a luxurious stay
Anish
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

An Unforgettable Experience Thanks to Jamal – The Heart of Nobu Marrakech Our stay at Nobu Marrakech was nothing short of extraordinary, and the credit goes to one person: Jamal, our incredible concierge. From the moment we arrived until the very last detail of our departure, Jamal took care of everything from A to Z with genuine warmth, professionalism, and unmatched attention to detail. Whether it was securing last-minute restaurant reservations, organizing private tours, or giving us the best local recommendations, Jamal made every request feel effortless—always with a smile and a calm, can-do attitude. He went above and beyond at every turn, and truly elevated our entire experience. We’ve traveled extensively and can confidently say that Jamal is one of the best concierges we’ve ever had the pleasure of meeting. If you're staying at Nobu Marrakech, you’re in the best hands with Jamal. He is a true gem and an essential part of what makes this hotel so exceptional.
Read More
Mariko
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Beautiful rooms, lobby and rooftop. Food on the rooftop was underwhelming but the view was the best in the city. Great location for walking the city and only minutes from some of the best restaurants.
Toni
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Absolutely loved everything about it !
matthew
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Its an amazing place. Great roof top. Our best person there was Liv, she was always very pleasant and couldn't do enough for us.
Brian
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

This property is in a terrific location to visit the nearby medina, gardens, mosques, etc. Having Nobu as a dining option is fantasic, but also having it available via room service is a nice perk. The rooftop pool is terrific during the day to relax (though not kid friendly) and is also fun at night with a DJ, swing chairs, etc. The 24 hour door security is very comforting as well. I would definitely stay here again.
Read More
Diana
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Overall this hotel was a really special experience for my sisters 50th birthday. However there is a lot to do here to join up all the staff and really listen to what guests are asking especially prior to arrival. Weeks before arrival I was trying to arrange with them room preparations, birthday cake etc and none of it went to plan in fact they gave me and my husband the key to the birthday room and we embarrassingly had to convince my sister to swap so she could be 'surprised'. It also took an hour for them to check us in after we had already been delayed at the airport. The same happened with spa treatments I tried to pre book, there needs to be a guest liaison to deal with all areas of the hotel to make it joined up. That said the breakfast was amazing, all bars, food and drinks were high standard it's just that extra piece you expect from a hotel like this to make the experience special and stress free to organise. We would have spent more money if things flowed comfortably. Overall we had a great experience.
Read More
Mark
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Super hotel with great location. Right on the edge of everything. Rooftop area was awesome.
HICHAM
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Come to this hotel if you don’t want to sleep. Music blasting until 3am
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Nobu Hotel Marrakech

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 89 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Nobu Hotel Marrakech

Number of reviews per page
20
40
Top reviews
Juan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Loved it!
behzad
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Fantastic place! Would certainly stay at this hotel again
Mohammed
icon-with Partner
with Partner
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I did not enjoy the stay at Nobu. For a 5 star hotel at that price.. I expected WAY better. The first day me and wife were there.. cleaning services knocked on the door 3 times within 4 hours. Once to say “do you need towels” then an hour later th wet knock again to ask about the mini bar” and then 2 hours later “you need anything?”. I appreciate they are trying to take care of us but they crossed that line into bothering us. So I turned on the DND sign. Then what did they do? Started calling the room. I had to ask them to please leave us alone. On top of that, the cleaning lady just walked in without knocking while my wife was changing. My wife screamed in panic. I ran to the door to talk at her to get out and she just said “sorry wrong room.” The sink in the bathroom didn’t work, they had to come and fix it. The man who brought room service food to the room was very disrespectful and rude. And the AC was making squeezing noises all through the night. First and last time I ever stay at Nobu Hotel.
Read More
Ariel
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Amazing
Alassane
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

An Unforgettable Oasis of Luxury and Perfection Our stay at Nobu Hotel Marrakech were nothing short of extraordinary. From the moment we arrived, every detail exuded sophistication, warmth, and impeccable craftsmanship. The hotel masterfully blends Moroccan elegance with Nobu’s signature Japanese minimalism—creating a serene, visually stunning retreat just minutes from the Medina’s energy. The architecture and interiors are breathtaking—think textured walls, reflective pools and lush palms. Our upgrade suite was a sanctuary of understated luxury, with bespoke furnishings, a dreamy terrace, and a bathroom that felt like a spa. The staff anticipated every need with genuine warmth. Special shout-out to Redouane and Habibi, who made us feel like royalty. Every request was met with a smile and flawless execution. Dining at Nobu Restaurant and Nobu Rooftop Bar were the highlights. The Japanese-Peruvian-Moroccan fusion dishes were inventive and sublime. Breakfasts, with fresh pastries and local specialties, were pure bliss. The spa is a haven of calm—treatments merged traditional Moroccan rituals with modern techniques. The pools offered perfect spaces to unwind under the Marrakech sun. Sophisticated yet unpretentious. Whether relaxing in a cabana, sipping cocktails at sunset in the lounge, or strolling through the lantern-lit gardens at night, the atmosphere was magical and deeply restorative. Luxury seekers, design enthusiasts, couples, and anyone craving a peaceful es
Read More
Victor
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Nobu went over and beyond during my stay, went there for my girlfriends 23rd and they made sure it was the happiest birthday she’s ever had. Thank you to all the wonderful and amazing people at Nobu! Would definitely be visiting again soon
Justin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The place really is faultless. The staff, the facilities, location we really cannot recommend the Nobu enough. We have travelled the world extensively and as a 54 year old man I have never been to a hotel like this and considering we like to travel luxuriously this place is a standout. Will most definitely be visiting The Nobu again. Many thanks Justin...
Read More
Johann
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

perfect stay. welcome reception was great. room service and spa service were excellent.
Gerardo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Having one person playing music during breakfast and the show at the rooftop and during dinner at Nobu, it really makes the difference. At the restaurant the chef came to say hello, the food was excellent and everyone in the hotel was extremely friendly (house keeping-concierge-restaurant etc) congratulations to the GM
fred
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great location. Roof top was fun. Good DJ Clean. Good food. Close to everything, Medina, clubs and restaurants Redone, concierge, was excellent. Hassan duty manager accommodated my special need. I would stay here again.
Juliet
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

My week at The Nobu Marrakesh was wonderful! Everyone was so helpful, accommodating, professional and they made my stay a beautiful experience. The concierge Jamal made miracles happen for us including dinner reservations and spas that were fully booked, he managed to get us reservations. I am impressed with Jamal!
Michelle
icon-Family
Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Everything was amazing, rooftop vibes, oud player with healthy fabulous breakfast, great gym, amazing service...only issue was music was too loud at night. You can hear the music in the room at 2am from club next door. Despite the music, was a luxurious stay
Anish
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

An Unforgettable Experience Thanks to Jamal – The Heart of Nobu Marrakech Our stay at Nobu Marrakech was nothing short of extraordinary, and the credit goes to one person: Jamal, our incredible concierge. From the moment we arrived until the very last detail of our departure, Jamal took care of everything from A to Z with genuine warmth, professionalism, and unmatched attention to detail. Whether it was securing last-minute restaurant reservations, organizing private tours, or giving us the best local recommendations, Jamal made every request feel effortless—always with a smile and a calm, can-do attitude. He went above and beyond at every turn, and truly elevated our entire experience. We’ve traveled extensively and can confidently say that Jamal is one of the best concierges we’ve ever had the pleasure of meeting. If you're staying at Nobu Marrakech, you’re in the best hands with Jamal. He is a true gem and an essential part of what makes this hotel so exceptional.
Read More
Mariko
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Beautiful rooms, lobby and rooftop. Food on the rooftop was underwhelming but the view was the best in the city. Great location for walking the city and only minutes from some of the best restaurants.
Toni
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Absolutely loved everything about it !
matthew
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Its an amazing place. Great roof top. Our best person there was Liv, she was always very pleasant and couldn't do enough for us.
Brian
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

This property is in a terrific location to visit the nearby medina, gardens, mosques, etc. Having Nobu as a dining option is fantasic, but also having it available via room service is a nice perk. The rooftop pool is terrific during the day to relax (though not kid friendly) and is also fun at night with a DJ, swing chairs, etc. The 24 hour door security is very comforting as well. I would definitely stay here again.
Read More
Diana
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Overall this hotel was a really special experience for my sisters 50th birthday. However there is a lot to do here to join up all the staff and really listen to what guests are asking especially prior to arrival. Weeks before arrival I was trying to arrange with them room preparations, birthday cake etc and none of it went to plan in fact they gave me and my husband the key to the birthday room and we embarrassingly had to convince my sister to swap so she could be 'surprised'. It also took an hour for them to check us in after we had already been delayed at the airport. The same happened with spa treatments I tried to pre book, there needs to be a guest liaison to deal with all areas of the hotel to make it joined up. That said the breakfast was amazing, all bars, food and drinks were high standard it's just that extra piece you expect from a hotel like this to make the experience special and stress free to organise. We would have spent more money if things flowed comfortably. Overall we had a great experience.
Read More
Mark
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Super hotel with great location. Right on the edge of everything. Rooftop area was awesome.
HICHAM
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Come to this hotel if you don’t want to sleep. Music blasting until 3am
Number of reviews per page
20
40