Hotel Mitland

For all of our European tour, for all countries, (4 countries, 3 weeks) Mitland was the clear winner. Flawless in all aspects.

Great friendly staff and a great location. They also rent bikes which is awesome.

Extra charge for an iron which should be a standard room facility, exorbitant cost for tap water of €7, very expensive and limited food and a general feeling of squeezing every cent form the customer. Poor experience overall ! Hotel is tired and dated in need of a refurb.

Excellent stay! Very comfortable. Especially enjoyed the shower with very good water pressure and the clean bed. Nice place to rest in after a hectic day.

Nice place…great food

The property was clean and the staff were attentive and friendly. My partner was doing a course at the University, so the location was good for that. The Uni was only15 minutes drive away. What we didn't like about our stay was that there's nothing around the hotel. There's a park and a canal and busy road system. That's it. The town centre is 20 to 30 minutes walk away, which we did walk, there and back every day for dinner, because the hotel restaurant's menu is a bit limited. We did eat there once, which was okay, but we didn't want to it again. We also didn't like the building. It looks like an office block. Our room was quite large, but also quite basic. All painted white, so quite bleak. Not warm and cosy at all. And that was an upgraded room, which basically meant we were overlooking the canal, rather than the car park. My partner was at her course on the day we left, so I asked if I could have a late check out, which they said I could, for a charge of 42 Euros. I've never been charged for a late check out before. The town of Utrecht is a great place. Plenty of bars and restaurant's to choose from and very historic. We did a walking tour one evening, which we enjoyed. We just wished, we stayed in the town centre and not on the outskirts.

Great hotel and amazing staff that go above and beyond. Absolutely phenomenal customer service! Very peaceful and relaxing atmosphere.

Would definitely stay there again

it was great experinence.

While the property is clean, the location is very inconvenient. There was nothing nearby and public transportation was lacking. The staff were not very friendly. During check-in, one staff threw my card and passport back at me. Since she treated other white visitors nicely, I feel it was racially motivated.

Great quiet area, good clean hotel. My only issue is the rooms had no noise buffers.. so basically i can hear the two adjacent rooms and the one direcrly on the upper floor. Oh and expect house cleaning knocking and walking in the room even with the "Do not disturb" sign on the door. Overall, it is family friendly and I loved the lake view rooms.. but for future not for me

This was not my first stay at The Mitland nor will it be my last as I highly regard the level of service provided. I have Parkinson's Disease and thus sometimes require a little help and tolerance when using my scootmobile on the hotel premises. The staff are great and help however they can whether it be holding a door open or delivering things from the kitchen / bar for me. This is excellent customer service - nobody could ask for more

Staff are friendly and helpful. I asked for softer pillow and Cristina was happy to oblige and very quick!

Great hotel and staff! Loved having a pool and nice breakfast.

Comfortable rooms, many with views of an adjoining lake, provide a quiet retreat after a day exploring all that Utrecht has to offer.

Great place

Very clean rooms. Nice dining. Check in people were rude, manager very good.

Somewhat out of the way if not biking but peaceful setting.

Surrounding area of hotel was beautiful… hotel itself was fine, breakfast was ok; staff at breakfast lack politeness and limited English. Would not stay there again.

A fabulous hotel with really great amenities and great staff. The best bit is the "parking available" is free and plentiful. We'd late lunch after a long trip and it was dire. The city centre is around 20 minutes walk, the bus is 10, so don't bother and enjoy the walk. My wife said the shower in our room was probably the best and most powerful shower she'd ever had. We didn't use the pool etc but it looked lovely. Our lunch by the lake in the sun was a lovely setting.