Hotel Not Hotel Amsterdam

Super nice staff, clean room, great location and easy accessibility to public transportation.

Stayed here in 2017 and it was so much cleaner and cooler back then. Our recent stay was uncomfortable and the service was slow. There were bed bugs, as well. Should not be allowing booking until you sort that out. Very unfortunate how downhill this place has gone.

Is a rather funky and novel place to stay, but don't expect 4-star service or facilities. Definitely a good deal for the price, though.

It really was a unique experience. The staff was extremely friendly and helpful. I would realy like to visit again one day.

Under my bed was pretty dusty 😮‍💨

I really loved how central it was and how easy to get to by tram. The hotel was really lovely with great staff and looked very clean and well kept. the concept of the rooms is so very cool, it was like a magical world! The shared showers were very messy in the morning, there was a blocked drain in a sink and in a shower. We stayed in the VW van and the ventilation was broken so it was very warm and stuffy. The bed was great though and very comfy

Bed bugs

The room was unexpectedly small. With the bed in the center, there were only 2 feet space on each side and we could not even fit a small table in the room. We had to go out of the room to the dining area to use our computer. They charged us almost $200 a night. This is way below the $200 hotel standard. Worst of all, in the early morning next day, we found 5-6 bed bugs in our bed, each full of fresh red blood. This scared the hell out of us. We haven's seen bed bugs for decades. It was really scaring situation. My wife got bug bites all over her body and suffered badly. We immediately complained. The good thing is the hotel manager sincerely apologized and fully refunded our money. I believe the hotel should be close for a few days, thoroughly clean the entire hotel and completely disinfect all the rooms before reopen.

No fruit options for breakfast. Room was rather small and smelly. Hardly enough room to fit suitcase. Bathrooms weren’t overly clean either. Expensive for what you get if honest. Wouldn’t go back.

Absolutely everything about this quirky charming eclectic place is amazing!! The owner and everyone one of the staff I encountered were so kind and thoughtful. I arrived on 10/13 having left my medications in the United States airport I was layovers in. I was absolutely stressed and in pain. The front desk accommodated my and found a room that was downstairs for me to bush was easier on my knee. I stayed 3 days. On my 2-3 day I stayed in my original room booked upstairs behind a bookcase for days 2-3. Such a great location to get anywhere from the tram 17 and 13 will get you into the center of town. Shared bathrooms were new to me but quickly accustomed and felt safe and very clean. Similar to being in a cool loft space of a friend and just going downstairs to use the shower and toilet and sink. Must visit the flower stand at the end of the street and the little cafe Benji’s. The very best chai latte and French toast!!!

The staff was very helpful and professional

Really cool hotel. Staff were amazing. Bathroom seemed inadequate for the number of guests, there were only two toilet stalls. But definitely a unique experience.

bad

The place itself is run more of a Hostel than a hotel so some of the areas can be messy. However, this could be put down to the other Patrons that are staying there. When we visited in the first week of September, there was a Bed Bug infestation that resulted in several members of our party having to check out and find alternative accomodation. In the end we did receive a full refund from the hotel. Although it is off the beaten track as well, there are plenty of shops and eateries in the surrounding area and there is a local tram stop. This provides easy access back to Centraal and the rest of the city.

Unfortunately, this was a rather unpleasant stay as I discovered bedbugs on my first night, but finding alternate accommodation was not possible. The hotel was also fully booked so no chance of an alternate room, and even if I did move rooms, I wouldn't have trusted that the whole hotel wasn't infested. Really disgusting basic hygiene for a hotel to not have bedbugs!!! There is also a distinct lack of amenities, and nowhere to put anything - no suitcase stand, desk, bedside table etc. Just one armchair that I used as a suitcase stand. Could benefit from more shelving hooks or useable surfaces in the shared showers and the rooms. There were also only two showers that were of a comfortable size, & another two tiny cubicles that were more impractical. Also, the shower drains terribly so you end up flooding most of the bathroom. It was much smaller internally (the hotel as a whole) than expected. Also was very warm and stuffy with very weak air conditioning. It served a purpose for being somewhere to crash but it was a restless sleep between killing any bedbugs I saw and overheating. The bike hire was very reasonable and helpful though, was a nice feature that I wasn't aware of before my visit. A real shame because the design and novelty of the hotel really drew me to it, & it would have been an easy 4* review if not for the bedbugs. the pillows were lovely, the bed was a little hard but that's my preference, the bathrooms were decently clean, ish, communal areas were nice.

Lots of stains and dirt and mould.

We loved staying here. The staff was great, the accommodations were unique and memorable, the surrounding area was vibrant and convenient without being too busy. The only drawbacks are similar to what many older buildings in the area experience. The ventilation was a tad lacking, but they do a great job working with what they have and airing out the building when they can.

"Hidden" rooms, alternative deco and an amazing atmosphere that makes you feel so welcome! Will definitely be my choice again... 😌

Staff was Lovely

If you want something different than your typical hotel this is it a very cool Boutique Hotel nothing fancy but have everything you need breakfast, bar, outside patio and a great neighborhood close to transportation with a fantastic staff I highly recommend for your stay in Amsterdam especially if you want to feel part of the culture and not in the heart of Amsterdam with all the tourist