InterContinental Hotels AMSTEL AMSTERDAM, an IHG Hotel

Horrible

Beautifull Hotel

great hotel, good location. Staff are wonderful. Restaurant menu could use more choices. Also, I think they would be good to provide a coffee station in the Lobby.

Great

Great location!

Celebrating my wife's 50th with family. Hotel extremely welcoming and front of house couldn't be more helpful. Food in the restaurant was delicious. Wellness centre very relaxing.

Perfect

Very comfortable hotel with good size bedroom. All amenities catered for - bathrobe, slippers, iron and ironing board, coffee machine and excellent sound proofing. Charming and very helpful staff

Beautiful building and easy walking to everything. Great staff and amenities as well.

Beautiful property and wonderful stay. Housekeeping was a bit off.. they completely missed cleaning our room on our last full day which was very disappointing.

On check in, room was of course not available. Since we had reserved a suite, we were advised that the room would be cleaned as a priority and advised that it would be ready at 1 PM. We waited and hour and were then told it would be 3 PM. They offered to call our cell when the room was ready and did not. We came back to the property at 3:15 PM and they handed us the key with no comment. So, the staff made a point of making sure the room was not ready until 3 PM. On 2nd night, housekeeping left the door to our suite open after cleaning! We complained to the front desk and asked to speak with a manager who, of course, never contacted us. One of the worst hotel experiences ever. We will never stay at another IH. Property.

Room size spacious, very good breakfast, staff helpful

The hotel is beautiful, classic. The junior suites we had were of generous proportions with modern bathrooms and amenities. The gym was decent with new equipment. The breakfast included in our room rate was excellent. My biggest praise, however, goes to the staff. They were remarkably friendly and helpful. It will definitely be our first choice for accommodations the next time we go to Amsterdam.

This is a nice hotel. Parts of it are very beautiful. But the room was a but underwhelming. The breakfast has a 1980's vibe. The Spa is great. The staff are super helpful. The location is a little out of the way.

This is a top-notch property, and the staff is extremely friendly and tries very hard. The pool area was nice (especially after walking and biking a lot of Amsterdam)...

The hotel was very beautiful!

Lovely place. If your family is loud, it’s a bit white lotus. But wonderful.

Our air conditioning did not work properly

Unique historic hotel.

Lovely hotel and wonderful staff.