Palace Hotel Zandvoort

This hotel is pretty much on the beach, there’s not direct access but the shortest of walks. You can have a window looking out over the ocean. They have their own restaurant but there’s food choices near by. Some which stay open late (at least in the summer). The bed was comfortable. Though our room was small and when they say small double they mean only 2 people and there were 2 steps to get to the bed which fit wall to wall in the room. Does come with fridge.

Excellent customer service and a nice location

We had a little rocky start a Check in. Despite our best efforts to be proactive, reaching our to the Property over a week in advance, regarding a possible early check in, they read the message but never replied. We were stuck having to wait until the extremely strict 3 pm check in time. Having been awake for over 24 hours at that point, it was grueling. We were also told Breakfast was NOT included in our reservation, when infact it was. Communication could be improved. Once we were able to check in, the rest of the stay was quite nice. PROS: The room was immaculate, newly renovated and very clean. The room was adequately stocked with Shampoo, soap, lotion, shower cap, hair dryer & towels. Coffee, hot water (tea) were also available & stocked. The beds were very comfortable. Located right on the beach and a 3 minute walk from the Train station. The town center was about a 7 minute walk and the restaurants, food, stores and PEOPLE are wonderful. CONS: Pillows were ok, but not horrible. Fridge barely kept items cold, more like mildly chilled. The biggest con was the bathroom sink. Whomever designed the layout should be fired. It is impossible to brush teeth, wash face or do anything except wash your hands. The sink vanity is so narrow that the sink is tucked under the upper shelf and you must turn sideways and even then water gets everywhere. the Design is cute, but not functional at all. Also, I wish there was a full length mirror in the room.

The hotel staff and management were extremely friendly, welcoming, and accommodating. We had a misunderstanding with our booking, and the manager helped us find the best room for our circumstances. I also had a dental emergency and the staff helped me find a 24 hour emergency dentist! The restaurant Zizo was top notch fine dining and gorgeous ambience! We would absolutely stay here again!!!

Good option to Amsterdam or haarlem when prices rise at peak times, only few minutes walk from the train and bus station. Great views from the 13th floor in the middle of storm ciara!

i found my stay at the Palace Hotel everything that i had expected. the staff in the bar restaurant/bar were very friendly and helpful.

I was on a business trip and based myself in Zandvort for three nights. I found the location ideal for my trip as it was close to where I was working. The location was also ideal as I was able to unwind in the evening with a walk around the beach and the town I would have no problem recommending someone to stay here.

Environmentally too cold even with the air conditioning which was slow to keep the room warm in a short time of stay

Easy check in, very clean hotel close to town centre. Will stay again

I've stayed here in the past and its been good. Sadly, less so this time. The supplied room bore no resemblance at all to that shown on the Expedia Website. The Hotel is extremely tired, if it were not for the location and great view at breakfast I cannot imagine why anyone would stay here

This hotel is has an amazing Sushi restaurant but the room was overpriced with a view of the parking lot. The hotel is very far from being a palace but more like an apartment building with a few dated room in the back. It was clean and bed was ok and location was superb being close to beach and shops.

Dirty carpets, no hair dryer in room, old grubby furniture, not 4 star. 1 star if that. Room had been smoked in and smelt of smoke around the hallways. Misleading representation of property. The only good thing is the location next to the beach and staff are helpful. The breakfast was ok.

A little tired looking now but clean and the staff are friendly and helpful. So would recommend if it's in the vacinity you need to stay in - like me!

Bad. Will never return.

Pretty much as expected. Not great but perfectly reasonable. Great location, very close to train station. Nice, helpful staff.

Hotel is not a best western anymore seems like the quality has gone down! The rooms are ok but not the standard that a 3 star should have! The reception was very rude when we tried to exchange some bills for the vending machines. He did not do it and left us starving and without drinks all night!

Cheap fit-out in room, miserable breakfast, institutional feel and smell in the corridors. Bills itself as a 4 star Best Western but it's no more than a 2 star. Front desk staff were lovely and helpful.

Arrived late Tuesday and no restaurant open. Room small single and payed 140 Euro after they also charged for parking..not stay again in a hurry

The rooms are tiny. They are merely box rooms. Not for comfort. just a place to spend not more than a night.

Great location..!