Choice Backpackers

Despite emailing to confirm a late check in and being told it was fine I arrived in Auckland at 04.15 to receive a message saying I hadn’t sent ID (which I was not told when I reconfirmed my late arrival via email a few days before). The French receptionist wasn’t welcoming, I felt guilty even asking questions. My main complaint is the lift and emergency exits. The lift takes a long time to move and often doesn’t stop in order of who has pressed their floor button (which was annoying), I tried to use the staircase and noticed nearly all the emergency doors were locked - what if there was a fire? All you have if a dodgy lift to wait in. The room done the job, shower and toilets too, clean and quiet. But the building needs to be made more safe for everyone there- guests & staff included.

Good.

It was good for the price

No

Close to CBD

Stayed Thursday 12th Sept 2024 The private room was on the 10th floor and it was cold but the receptionist did warn me and give me an extra blanket. The lamp and wall plug were across the room / at the bottom of the bed so that was a bit annoying. I had come from LA over night so they did let me in to shower but charged me $5 + $5 to borrow a towel. The shower was luke warm but this morning was hot. Luggage storage is free. You must scan your key fob to access the lift/ elevator so that felt safe.

I stayed in a private room, which itself was very clean and comfortable. However the remainder of the facilities left a lot to be desired. The kitchen is small and cramped for the size of the hostel, with insufficient items for use. E.g. I could only ever find 3 knives in the whole kitchen. Similar can be said for the dining area. The location was fine, though a bit of street noise on a Friday night. Seemed that those in dormitories were given their bedding on check in and had to make up beds themselves. Seems odd to me. Staff on the front desk did the bare minimum.

Lovely friendly staff, good location. This is not fancy accommodation by any means but it will keep you warm & dry for the night!

It was adequate for my requirements. A little annoying that staff were not on the front desk when I needed them!

Great location in the city, staff were friendly and kimd, clean facilities and our private room had a great view.

The property is very centrally located. It is near transport, Queen St and shopping and restaurants. The room was fine. Jamie and Melanie were wonderfully helpful and friendly. Would stay here again.

Nothing horrible. Nothing excellent. Very loud and the lobby was disgusting in the morning. That did not effect me though so no big deal.

second time staying here while in Rotorua. Safe and clean environment setting. The place to stay while in this region.

N/A

Worst hotel, so dirty... But good staff

(stayed in private rooms) Simple room that was tidy and clean. Bed had a single duvet on it - would have been nice to have the option of more blankets when it was cold. Room did had it's own inbuilt heater though so not a huge issue.

The staff was very helpful

easy to navigate and close to cbd. very very thin walls and room was dirty as were bedsheets

Muy sucio, las habitaciones no son como las fotos , la puerta del acceso queda trabada , inseguro las puertas de la habitación , lo único bueno es la ubicación , las áreas comunes pequeñas y la ducha se rebalsaba tenías que ducharte con el agua estancada, no volveria a ir jamás

I'm sorry, but the only post I've thing I can say about this hostel is location. Okay, and maybe the wonderful country themes on the various floors...which I couldn't see because the fob takes you to your floor only. This place needs a lot of improvements, ie, lockers in the room, charging stations for each bed, curtains for each bed. Disappointing there was only two showers and two toilets for the entire floor. It was not a very clean facility, compared to other hostels. I dropped something under the bed (it was hanging on the bed rail near my head), and on the process of retrieving pulled up a huge dirty hairball. Seems washrooms are only cleaned once a day. I had asked for a bottom bunk prior to arrival. However, they gave it to someone else. The staff member was apologetic and managed to get things sorted...but this was due to the fact the person who had 'my' bottom bunk was kind enough to move. Some staff were lovely, others not so motivated. No maps. Some staff didn't have a clue on recommendations. Kitchen small. I didn't use it except to get water. Additional positives--they were good at responding to messages. From the point of security, I also appreciated that the front door was locked after a certain time.