The Sebel Wellington Lower Hutt (Opening August 2022)

Clean and tidy

I liked the smart tv and gym access.A toaster would of been nice

A bit noisey are the can hear everything trough the walls no responding at reception

Restaurant in hotel closed until later in January 2025. Check-out was confusing. I had prepaid for room and was told there was an unpaid balance. Staff could not help. There was no manager available. Was told to contact Wotif.

Very comfortable. Only one thing , the power was turned off overnight but resolved quickly once i rang reception to check. Thanks 😊

good property, very well appointed and very helpful staff

Easy accessible and friendly

Stunning room. We had a delicious meal at the Graze restaurant.

Great weather.

The Hotel was spotlessly clean - the lifts, hallways and all our room - everywhere. Cheerful staff, excellent food in the restaurant - best lamb ever! This was my second time staying at Sebel Lower Hutt but it won't be my last.

Room was clean & tidy it was excellent Went to shut the bathroom door ,loud squeak squeak squeak & wouldn't close Then in the corner of the room all you could hear all night was a critter knawing knawing knawing at the wall,soumded like it was in the wall eating away all night...it was very very annoying. It was room 409 on the 4th floor. Can somebody please sortout the bathroom door & the critter in the wall in the corner below the tv closest to the window.....

I hate leaving a negative review, but our experience was very frustrating. We had a change in travel plans so we could only stay one of the two nights we had booked. I phoned ahead the week before and asked if I should cancel my booking and re-book for one night. I was advised that would be more expensive, so I kept the booking. I called the day we were to arrive and they said since we hadn't shown up the day before, our booking was cancelled and we'd have to re-book (having been charged for the first night). We were fine paying for the first night, but after many many phone calls over two hours with their customer service, they still tried to charge us a premium on the new room booking. It was only once I spoke to the manager and provided the date and time I spoke to the previous person the week before that they honoured the original price. The room was beautiful, comfortable and very clean, and there was a lovely tray of treats given in the room. Having said that, the sofa bed was terrible- you can feel the springs distinctly and it gave my daughter a back ache. For the price I paid I would have expected better customer service. I contrast that with the QT in town, who generously offered to hold our luggage free of charge for the day so we didn't have to Uber all the way back to Lower Hutt to collect our luggage before our flight. Anyway, I was very disappointed and won't be staying at this hotel again.

Lovely rooms, very modern and clean. Great service from staff

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Loved our stay, just needed more milk for the hot drinks and would have been nice to have some toothpaste left

Generally good, but did not have a pillow selection so had to go and buy one at the local shopping centre as prefer a much lower pillow, they were all very high. Some room services were missed and we were charged for a breakfast we never had. Charging for parking is a little over the top as right next door to the hotel. Gym facility was not on the premises but a 12 minute walk away.

Will book a stay again and will recommend

Very nice and new hotel. Parking filled up quick so had to park on the street (seems to be on a first in first serve basis). Other than that, the hotel room was clean and modern.

I liked that it was nice, modern, clean & very good service. Thankyou.

Location was great, nice and new. Staff were not super chirpy and approachable but all up it was a good experience.