Haka House Franz Josef

The reception girl is very nice and helpful. Appreciate that. Moden design dorm.

The service here was amazing. But the only down side is it's so loud like you can hear everything it could just have been bad luck with the person next to our room.

Nice place to stay . Everything clean and easy going . I didn’t see the staff because no problem at all. I really recommend this place .

Great

Well appointed comfortable dorm with 4 bunk beds, storage, curtains and individually compartmentalized. We were a family of 7 and with kids. Kids had a ball, large expansive kitchen with games section adjourning and the best but is it is a stone's throw away from the town with all the dining options avail.

Comfortable beds, great showers and lounge area, great location. A little sad that the sauna was only open 3 hours

We were cold at night and had to unblock the shower drain but otherwise all good

was easy to find, walking distance to places. happy with our stay!

When we arrived we found that the site had already charged the two nights that we booked. Despite having paid we found the conditions so awful that we did not stay, but easily found a nearby place that was cheaper and much better. I would say that the site and its system borders on unethical

friendly and profesdional. Facilities are new and well maintained. Staff gave good guides to sites.

Besttt in this town! Please keep the price affordable so I will definitely be here again

I stayed for 4 days and 3 nights, during that time the bathroom facilities were never cleaned despite me raising the issue to staff at reception.They were dirty and quite frankly disgusting. There was no toilet paper until the 4th day so it was lucky I had my own stash. No soap was provided in the bathroom either. Flooding of the bathrooms also seemed an issue. The kitchen facilities were also dirty and never cleaned. On a positive, the room I stayed in was nice and clean.

Fantastic location, great accomodations and great atmosphere

Great place to stay! The staff was super friendly and helpful. The location was great, easy to walk to food, stores, etc. The kitchen facilities had everything you could possibly need. We had a room with a private bathroom, which was nice. The bed was really tight against one wall, making it necessary to climb in through the end, which was not the best. We could hear activity in the men’s bathroom on the other side of our wall, but fortunately it didn’t keep us awake. I would definitely stay here again.

Great spot for exploring the area. Great room & communal facilities. Would recommend

Probably one of my favourite hostel stays in the South Island. I stayed in a total of three Haka Houses over my NZ trip, but I think Franz Josef was my favourite. Obviously the location is incredible and proximity to the glacier can't be beat. The kitchen is massive with lots of facilities and storage, the games room/lounge/dining room and movie room are all pretty generously appointed. It also lends itself well to socialisation and I think I unexpectedly made the most pals passing through here (and Arthur's Pass). The front desk staff are really nice and are there from 0800-2000hrs. There was no onsite parking (paid) available due to summer high season but plenty of free street parking available. All Haka Houses I've stayed at have the same bunk style with two AU/NZ electrical sockets as well as a USB-A and USB-C port, plus lockable storage that has the same thing inside (bring a decent-sized lock, I had some tiny ones and had to buy a medium one). This is a great idea. You can charge things while you're away and they're locked up, and if you don't have an international adapter you can use cable only. The privacy curtains are a good touch as well. They also have all had the nice enclosed showers with a detachable showerhead. And bath mats! I also think I had my best hostel sleep here, the beds are decently comfy and I got really lucky with roomies - three other women, none of us snored.

Mostly everything was fine with our stay, except there was no TV. Please connect the TV

Another great Haka hostel. Common areas fantastic and large enough to accommodate the number of guests. Beds super comfortable and private. Staff at check in very friendly and helpful. Only minor gripe was no shower mats. There were some small rubbery mats, which I assume we're just for not slip purposes, because they and the surrounding floor were soaked (and freezing!). Would be good to provide floor mats to actually keep the floor dry

The large rooms were beautifully presented,and had all the features one could want.The hosts were friendly and v obliging.

Unfortunately the room we booked was flooded and so moved into a double bunk room with shared bathroom (we booked private en-suite room) Staff were helpful and also gave us the opportunity to cancel but there was no other accommodation available in the town. The manager gave us a part refund and was apologetic about the situation.