We had a pleasant stay. Staff are very accommodating and approachable. We would also like to commend the guard on duty the night we checked in for the extra mile customer service he provided. He tried to fix the cable connection of the tv on our room even though it's not his job. I will recommend Urban Inn to my friends/relative who will have vacation at Iloilo.
The room was same as described in the picture. There were different pool areas in the resort. There was a pool located for the hotel guests just in front of the building where our room is. If you'll get lucky, you'll have the whole pool during the night. The breakfast was fine. We had a good stay.
Cheapest in Ilo2 but quality of service is at its best. Staffs are very welcoming and accommodating. Rooms are great. Exceeds. more than what you paid for. Speedy internet. Foods. on their resto are 4/5. Kind of "suki" already of this hotel because of its satisfying experience.