Balai Princesa

Hotels
9.2
/10

Exceptional

57 reviews

What Guests Say About Their Stay

Aniceto
10.0
/ 10
Balai Princesa was a quiet, intimate, comfortable stay. We were a group of three and stayed for a night before traveling to El Nido. Staff and service were excellent. Upon arrival to Puerto Princesa (literally landing at PPS), I had contacted them via email at the last minute to set-up an airport transfer and they were quick to respond. Kudos to the communication and for accommodating our transportation needs at the last minute. We were greeted upon arrival and check-in was smooth and easy. I had already expected to pay a cash deposit (required by the stay), but it was waived since we were only there for an evening. Our room (family room) was simple and comfortable. Bathroom amenities were excellent with two separate showers and a toilet. We decided to try their in-house massage/spa service and we all got their “Balai Signature Massage”. It did not disappoint. Not only did we get a massage, but we got to utilize their saunas and jacuzzis located in the backyard of the premises. All we had to do was schedule the massages two hours prior and we were set to go. We also enjoyed Lihim Café which was located on the premises in the lobby. We enjoyed both lunch the day of arrival and their complimentary breakfast the following morning. Huge shoutout and thank you to the staff for making Balai Princesa a smooth, comfortable, relaxing and easy stay even if we were there just for an evening. It was memorable. I’d come back again if I ever visited the area again.
Verified traveler
10.0
/ 10
My wife and I spent 2 nights here and had a very pleasant experience! The hotel is comfortable, the bed was nice, the A/C was consistent, and the hotel staff were very helpful and courteous. We also took advantage of their spa services and got a couples massage, which was one of the best massages I’ve had in a while. We also had a fun time hanging out in the jacuzzi. The restaurant (Lilim Cafe) had some of the best food we had during our stay in the Philippines, to my pleasant surprise! Would highly recommend. The only (minor) issue we encountered was the slow/unreliable wi-fi in our room (might not be an issue for all rooms, but was for ours). We had to go out into the lobby or the restaurant whenever we wanted consistent and adequately fast internet connections. Despite this, we would book again!
Mitchell
10.0
/ 10
Gorgeous place,staff is always accomodating and respectful,will definitely back on this place,Me an dmy mom love the balai massage!!!recommended!
In the Area
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Socrates Rd, San Pedro, Puerto Princesa, Palawan, Philippines, 5300

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Staying at Balai Princesa is a good choice when you are visiting San Pedro. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Socrates Rd, San Pedro, Puerto Princesa, Palawan, Philippines, 5300
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Discover More About Balai Princesa

Location


Staying at Balai Princesa is a good choice when you are visiting San Pedro.

About Balai Princesa

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Balai Princesa is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Balai Princesa is the right place to stay.

All facilities in Balai Princesa

Others Balai Princesa
Others

Things to Do

  • Hot tub
  • Spa
  • Garden
  • Sauna

Public Facilities

  • Others
  • Coffee shop
  • Coffee/tea in lobby

General

  • Parking
  • Smoking area

Hotel Services

  • 24-hour Receptionist
  • Tours

Food and Drinks

  • Breakfast

Transportation

  • Airport transfer

Connectivity

  • Free WiFi

Business Facilities

  • Meeting facilities

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Balai Princesa

Important Note

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: PHP 2000.0 per stay
  • Service fee: 10 percent

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Balai Princesa
5
Another facilities in Balai Princesa
Hot tub, Spa, Garden, Sauna, Others

Frequently asked question in Balai Princesa

What are available facilities at Balai Princesa?
There are top facilites at Balai Princesa such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Balai Princesa?
The standard check-in time at Balai Princesa is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Balai Princesa provide breakfast?
Yes, Balai Princesa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Balai Princesa

Traveloka (5)

Other sources (57)

9.2
Exceptional

From 57 reviews

Cleanliness

9.2

Room Comfort

9.4

Service and Facilites

9.6

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Traveler Reviews Balai Princesa

Number of reviews per page
20
40
Top reviews
Monica
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Staff was nice. Room was comfortable. Had the best massage ever.
Karen
icon-Leisure Family
Leisure Family

2.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

No hot water for the whole stay. Staff arent very helpful with regards to “tourists” asking/inquiring about the city or town and where to avail such services pr fees i.e Environmental service. No TV in the room. Will not go back and not recommend this place
Jamie

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Amazing staff!
Ramon
icon-Leisure Family
Leisure Family

8.0

/10

Reviewed 42 week(s) ago

Expedia Group verified review

There was a dog barking continuously but it was not very long.
Michael

8.0

/10

Reviewed 45 week(s) ago

Expedia Group verified review

In need of repairs
Jean Jack
icon-Leisure with Partner
Leisure with Partner

6.0

/10

Reviewed 45 week(s) ago

Expedia Group verified review

The place is good, cozy and they have good food in the restaurant. Staff is professional, they are helpful. What we don’t like; the shower is so weak, no hot water and we even have to ask the front desk for toilet paper, there’s no shampoo and bath soap either.
Aniceto
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 47 week(s) ago

Expedia Group verified review

Balai Princesa was a quiet, intimate, comfortable stay. We were a group of three and stayed for a night before traveling to El Nido. Staff and service were excellent. Upon arrival to Puerto Princesa (literally landing at PPS), I had contacted them via email at the last minute to set-up an airport transfer and they were quick to respond. Kudos to the communication and for accommodating our transportation needs at the last minute. We were greeted upon arrival and check-in was smooth and easy. I had already expected to pay a cash deposit (required by the stay), but it was waived since we were only there for an evening. Our room (family room) was simple and comfortable. Bathroom amenities were excellent with two separate showers and a toilet. We decided to try their in-house massage/spa service and we all got their “Balai Signature Massage”. It did not disappoint. Not only did we get a massage, but we got to utilize their saunas and jacuzzis located in the backyard of the premises. All we had to do was schedule the massages two hours prior and we were set to go. We also enjoyed Lihim Café which was located on the premises in the lobby. We enjoyed both lunch the day of arrival and their complimentary breakfast the following morning. Huge shoutout and thank you to the staff for making Balai Princesa a smooth, comfortable, relaxing and easy stay even if we were there just for an evening. It was memorable. I’d come back again if I ever visited the area again.
Read More
Al Joseph

10.0

/10

Reviewed 48 week(s) ago

Expedia Group verified review

Different from other hotels .. unique
Verified traveler

10.0

/10

Reviewed 52 week(s) ago

Hotels.com verified review

My wife and I spent 2 nights here and had a very pleasant experience! The hotel is comfortable, the bed was nice, the A/C was consistent, and the hotel staff were very helpful and courteous. We also took advantage of their spa services and got a couples massage, which was one of the best massages I’ve had in a while. We also had a fun time hanging out in the jacuzzi. The restaurant (Lilim Cafe) had some of the best food we had during our stay in the Philippines, to my pleasant surprise! Would highly recommend. The only (minor) issue we encountered was the slow/unreliable wi-fi in our room (might not be an issue for all rooms, but was for ours). We had to go out into the lobby or the restaurant whenever we wanted consistent and adequately fast internet connections. Despite this, we would book again!
Read More
Mitchell
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 54 week(s) ago

Expedia Group verified review

Gorgeous place,staff is always accomodating and respectful,will definitely back on this place,Me an dmy mom love the balai massage!!!recommended!
David
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 65 week(s) ago

Expedia Group verified review

Very relaxing and artful with the bonsai garden.
Adriana
icon-Leisure Family
Leisure Family

8.0

/10

Reviewed 75 week(s) ago

Expedia Group verified review

There’s no tv, no closets, no chair in the room.
Becky
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 81 week(s) ago

Expedia Group verified review

The cleanliness of the hotel and the friendliness of the staff. They were very helpful and accommodating. we'll surely recommend this hotel to our friends and family. Keep it up!
Robert
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 86 week(s) ago

Expedia Group verified review

Just only 5 rooms when stayed there. Adding more i believe... Good food at the cafe...bacon wrapped shrimp awesome......Had a jacuzzi & sauna which was excellent. Would stay again for sure.
Vincent
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 98 week(s) ago

Expedia Group verified review

This place was perfect. Manager and staff were all very helpful and polite. The facilities include a spa and sauna which were complimentary. Best for couples who want a quieter and relaxing stay.
CELIA
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 100 week(s) ago

Hotels.com verified review

Good hotel! Front desk arranged tours for us, great restaurant, great massage. Would stay here again!
Aileen
icon-Leisure Family
Leisure Family

6.0

/10

Reviewed 103 week(s) ago

Expedia Group verified review

It's an ok property to stay at for the night. The place was clean and staff are friendly and attentive. Internet connection wasn't very good. And we kept hearing noises during our stay.
Cheryl
icon-Leisure with Friends
Leisure with Friends

8.0

/10

Reviewed 106 week(s) ago

Expedia Group verified review

Quiet, spa-like atmosphere, friendly and helpful staff. No tv or fridge in room. Nice bathroom. Five minutes from airport, 10-15 minutes from major shopping malls and markets. One and a half hour from underground river tour and swimmable beaches. Hotel should expand website to include helpful information for tourists.
YE
icon-Leisure
Leisure

8.0

/10

Reviewed 107 week(s) ago

Expedia Group verified review

Very hospitable staff
Kristi
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 107 week(s) ago

Hotels.com verified review

The hotel is lovely and has a very "spa" feel. The food was great at the restaurant and the room was nice.
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.