Disappointed.

Staff are very friendly and hospitable. Accomodated our request promptly. Breakfast buffet offers wide variety of options. Highly reccomended!

It was a great place to stay. Staff were extraordinary. They were able to accommodate every thing we asked for. The pool was a great place to relax, and the rooms were clean. Breakfast was very good. Close to town for easy access to night life and tours, but not close enough for noise issues.

We had an excellent stay at Lagun Hotel! The hotel’s convenient location is a standout feature, with the canopy walk and the vibrant Times Square area just a short stroll away. Being so close to an array of restaurants, bars, and shops made exploring the city effortless. The staff were incredibly approachable, offering cheerful and attentive service that truly made the experience memorable. The comfort and hospitality at Lagun Hotel exceeded all expectations—I can’t wait to return! Truly recommend this hotel stay to anyone that comes to El Nido. Make sure to fly with Air Swift to land at Lio Airport which is less hassle to get here rather than from Puerto Princesa. Also, to get around the town rent a motorbike/scooter and it’s fun😁

Great stay

Can not charge room service to hotel bill, need to pay cash or charge for each order Lousy breakfast with very limited choice, no yogurt, uncooked pancakes, soggy waffles etc Ask deposit of 200 pesos for card key

Close to everything. Our room had a smell and paint was not nice to look at.

Clean and comfortable

Staff was very friendly. Location perfect.

It was very clean but the elevator smelled too much of a metal polisher. Maybe not use the polisher every single time. The view in the back was of someone else’s house which was very close. Not a big fan. Maybe some louvres. Otherwise, place and staff was great!

Property was nice. Had issues with WiFi which was not fully resolved. Food was nice and staff friendly

All 5 star, we stay here each time we come to El Nito!!!

Hotel looks good but is basic. View is into someone’s backyard with roosters. Rooms are clean and well presented yet small. Service is very slow. Lacking initiative. Breakfast took over 30mins …when only 6 people there

The front desk/concierge is excellent with arranging tours and shuttle service. They try their best to accommodate any request and finds solution for whatever problem you may have. They aim to please and a source for tips and local information. Everything is walkable from this location. I can find cheaper alternatives but you get what you pay for. No disappointment here so why risk your vacation.

We stay at this hotel each time we come to El Nito. The views are wonderful from the balcony. The bed is extremely comfortable.The shower has very good water pressure. The staff are always attentive, kind, and eager to help. The pool on the roof has spectacular views of the sunset. Best hitel in El Nito!!!!

Great staff and great location

Air conditioner doesn't work well. Too hot. Food is very limited. Staff is great, however.

Great location, very close to the town, you can walk and explore the town by foot but we took the tricycle to explore the beaches. I love the design of the place, had used the rooftop pool at night which is great to get cool. The free breakfast also fantastic which caters to both local and tourist palate. The best thing in this hotel, is the STAFF. Very friendly, welcoming and helpful. They arranged all our bookings from airport pickup to our island hopping tour, transportation to different beaches and even our booking to Jomalia Ferry for our trip to Coron. We were also greeted with welcome drinks and shell necklace. Great souvenirs. The hotel might not be a 5 star accommodation but the staff makes it like 5 star. And before I forget, the view across the hotel is a beautiful rock formation, reminds me of Yosemite. I would definitely recommend this boutique hotel. Thank you for your hospitality.

The hotel location is beautiful even if not by the sea. The only caution is that there are no dining options at a walkable distance so make sure to check the closing hours for dinner

Service was very good starting at the Guests Relations Desk, Dining Services, Transportation to Housekeeping. The Staff are very friendly, helpful & accommodating. Foods were good. Reservations of tours were easy due to help of the staff. We can highly recommend this property to our friends & family who will be visiting El Nido in the future.