Miami Heat Beach Resort

I does have a wonderful view of the ocean

beach

Amazing place

Very poor. Rooms gfirst given with toilet plate missing and no water. Too noisy in the dining . Executive room upgraded without toilet paper holder. No soap and shampoo holder. Room is too small. All surroundings is wet. Not recommended and very unsatisfactory review.

Rusty motel, charging hidden fees, toilet seat cover missing, doorknob can't hardly open. Charging 1,000 pesos each extra kid

The place was DIRTY. . from the entry to the reception. . to the passage going to the rooms. Guests come from the beach without showering and directly goes to the pool area. When we arrived there were no staff cleaning the corridors for water and sand. Room is very sparse. Towels you need to request. Breakfast time is chaotic. Toilet door is almost dilapidated. The room is supposed to be “Premium” but there is absolutel nothing remotely in this room that is premium. Lessons learned for me not to trust in pictures. The eating area is literally at the beach fromt leaving very little beach sand to move around in. Everything in this place has to be paid for. We immediately left after checking in and looked for an alternative resort. Am glad of this decision. I paid substantially less for the same 4 pax room but is much cleaner, well appointed and much much quiter place with a much better beach. Although I paid for 2 nights at this resort for a room we didn’t sleep in and paid extra 2 nights for another, I would gladly do it all over again.

Terrible service, starting with check in, room, to restaurant. Worst reception staff ever. First, the resort blames expedia for not receiving confirmation. The resort owner's email was registered with expedia. (I assume this is because the owner gave his personal email when he initially registered) the reception staff uses another different email. The reception blames expedia for not receiving confirmation, where, if they choose to use another email address they should have informed expedia in the first place. The reception tells me my booking was a disadvantage to them because I booked a standard room, and since they did not get the confirmation (in fact they did receive the confirmation at the owner's email adddress) they were forced to give me a deluxe room instead. By tellling me this, i don't know if the reception wants me to cancel my booking or they want me to add extra payment. We dined at the resort that evening, the food arrived over 1 hour and 15 minuted after we ordered. My daughters got in terrible mood since they were hungry from swimming at the beach. When I got my bill they charged me with extra food and drinks that I did not consume so I had to argue with 2 of their staff to get the bill corrected. They were implying I ordered but I didn't want to pay right. What's that????!!! WORST RESORT. WORST EXPERIENCE. DONT EVER BOOK THIS RESORT.

Room was okay. The area was good too. The beach front property was nice. But the front of the resort was freaking dirty! Too much trash around that they don’t even bother cleaning up. Restaurant has only few selection of dishes which most were not available. Serving of food took about an hour. Will never stay at this property again. Front desk was closed when we checked out early in the morning. They charge you for corkage for liquor and food that you’ll bring but they don’t have any other options like sell the drinks that we like. 👎

We booked a family room but it looks and feels like a cheap motel room. No windows, dilapidated, crawling cockroach. No TV, no tables, no interior design. Overnight rate is P6,500. Too expensive for this place.

Close to beach, staff give their utmost attention and quite responsive. Food was quite satisfying.

the place is okay, crews are nice and approacheable. its just that the aircon in our room is so noisy.

Not worth the price. Heater is not working while water in shower smells terribly bad. No internet and no cellular signal. You may think that I'm just overexpecting but no, coz that kind of accomodation doesnt worth the penny paid .

The pools were okay, the beach was spectacular and MOST of the staff were good however, their rooms were disappointingly too small and too plain with restrictions that were just ridiculous and the food in the restaurant was overly priced.

Worth the travel. Big place to go around. Nice pool and nice beach. Kids will surely enjoy.

Ordered brekfast 7 am but we were served at 9am at least 2 hrs of waiting

It was good and that all I can say. Thank you. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

I give credit to the hotel staff. They are hospitable and respond to customer needs. I believe me and my friends came at a wrong time as the place is undergoing renovation. That time dust in our food and the room condition definitely needs to be worked on.

their restaurant closes at 7pm(crazy) , food portions was very small and food was not good. aircon is very weak, room was advertised for 8 but can comfortably fit only 4, toilet was small and becomes very wet with one shower. the pillow case had yucky stains

The place was not well kept. Towels were like 'rags', very very worn out. It says breakfast is available upon request but, there was no 'cook" so no breakfast at all. On hotel.com site states there is Wi-Fi, but unfortunately there's non available.

予約した部屋と全く違った部屋に案内され、コンプレーンした。窓もない部屋が7400円？部屋は変えてもらったが、詐欺にあった気分！