Red Planet Manila Aseana City

Hi Md, Greetings from Red Planet Manila Aseana City! We thank you very much for your patronage and for the high recommendation. We are extremely delighted to see that you are happy with our services, especially with our room cleanliness and convenient location. It is most rewarding to learn that our facilities and service are appreciated by our guests. We will do our best to keep up the standard to always meet with our guest's expectations. Once again, thank you very much for your observations and fine compliments. We look forward to the privilege and pleasure of serving you again at Red Planet Manila Aseana City. Sincerely, T. Dela Cruz Hotel Manager Red Planet Manila Aseana City

Hi Rezel, Greetings from Red Planet Manila Aseana City! We are extremely delighted to see that you are happy with our services, especially with our staff professionalism and guest room comfort It was a pleasure to serve you at Red Planet Manila Aseana City and we hope to see you again soon where you can witness the improvements we have made. Sincerely, T. Dela Cruz Hotel Manager Red Planet Manila Aseana City

Hi Rany, Greetings from Red Planet Manila Aseana City! Thank you for taking the time to send us your feedback during your recent stay with us. We certainly appreciate your generous words particularly on the strategic location. I'm glad to hear that you had a great experience while staying with us. Indeed, we're proud of our colleagues as they work hard in ensuring that our guests are well taken care of. Hope we can welcome you back to the hotel in the future and we look forward to giving you a better stay on your next visit. Sincerely, T. Dela Cruz Hotel Manager Red Planet Manila Aseana City

Hi Erianna, We sincerely appreciate your effort for writing your honest feedback about our hotel. As a value hotel, we hope you understand that we try our best to keep our rates as affordable for our customers while giving them what is important to them--location, value, and cleanliness. We are sorry that we seem to have not met your expectations during your stay. As a value hotel, we are unable to provide the amenities you mentioned at the moment but please note that we are always studying these possibilities to provide our future guests with a better experience. Your feedback on the air conditioner in your room will be looked into by our Maintenance Team and we sincerely apologize for the inconvenience. Thank you very much for your feedback. We really appreciate your taking the time to share them with us. Your business is important to us and by telling us what you like and don't like about your stay, you are helping us improve our service for you and other guests in the future. Sincerely, T. Dela Cruz Hotel Manager Red Planet Manila Aseana City

Hi Elpidio, Greetings from Red Planet Manila Aseana City! We sincerely appreciate your effort for writing your honest feedback about our hotel. As a value hotel, we are unable to provide the amenities you mentioned at the moment but please note that we are always studying these possibilities to provide our future guests with a better experience. For the mean time hot water is available at the front desk located at the Lobby, you may approach our Front office staff for assistance. Once again, thank you very much for your observations. Should you have the opportunity to visit Manila again, We sincerely hope that you will choose to stay with us. Sincerely, T. Dela Cruz Hotel Manager Red Planet Manila Aseana City

Hi Andreas, Greetings from Red Planet Manila Aseana City! We thank you for all the valuable feedback and rest assured that we are always carefully reviewing what our customers say about our services. Hope we can welcome you back to the hotel in the future and we look forward to giving you a better stay on your next visit. Sincerely, T. Dela Cruz Hotel Manager Red Planet Manila Aseana City

Hi Justine, We sincerely appreciate your effort for writing your honest feedback about our hotel. As a value hotel, we hope you understand that we try our best to keep our rates as affordable for our customers while giving them what is important to them--location, value, and cleanliness. We are sorry that we seem to have not met your expectations during your stay. As a value hotel, we are unable to provide the amenities you mentioned at the moment but please note that we are always studying these possibilities to provide our future guests with a better experience. Thank you very much for your feedback. We really appreciate your taking the time to share them with us. Your business is important to us and by telling us what you like and don't like about your stay, you are helping us improve our service for you and other guests in the future. Sincerely, T. Dela Cruz Hotel Manager Red Planet Manila Aseana City

Hi Chi, We sincerely appreciate your effort for writing your honest feedback about our hotel. As a value hotel, we hope you understand that we try our best to keep our rates as affordable for our customers while giving them what is important to them--location, value, and cleanliness. We are sorry that we seem to have not met your expectations during your stay. As a value hotel, we are unable to provide the amenities you mentioned at the moment but please note that we are always studying these possibilities to provide our future guests with a better experience. Thank you very much for your feedback. We really appreciate your taking the time to share them with us. Your business is important to us and by telling us what you like and don't like about your stay, you are helping us improve our service for you and other guests in the future. Sincerely, T. Dela Cruz Hotel Manager Red Planet Manila Aseana City

Dear Valued Guest, Greetings from Red Planet Aseana City! We sincerely appreciate your effort for writing your honest feedback about our hotel. As a value hotel, we are unable to provide the amenities you mentioned at the moment but please note that we are always studying these possibilities to provide our future guests with a better experience. Once again, thank you very much for your observations. Should you have the opportunity to visit Manila again, We sincerely hope that you will choose to stay with us. Sincerely, T. Dela Cruz Hotel Manager Red Planet Aseana City

Dear Mr/ Ms J A Greetings from Red Planet Manila Aseana City! Thank you for taking the time to let us know of your recent experience with us. We look forward to welcome you back. Sincerely, T. Dela Cruz Hotel Manager Red Planet Manila Aseana City

Dear Mr.Effendi, Greetings from Red Planet Manila Aseana City! Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and I would like to apologize of we were not able to meet your expectations particularly with customer service level. Regarding your concern may we politely remind that Hotel policy is that all rooms of the hotel are non-smoking rooms, and it is also mentioned during check-in that incurring of this offense is subject to a fine of Php 2,000. I appreciate your feedback as we are constantly looking to better serve our guests. Best, Twinkle Dela Cruz