Zamek Kliczków – opinion
Hello followers,
Last month we visited Kliczków Castle. My wife and I received a gift voucher for a two-day stay at Kliczków Castle in Osiecznica.
The gift was a big surprise for us and we were very excited about this stay. It looked promising, especially since the pictures on the internet were promising.
But from the beginning. I booked the voucher we received directly at the hotel reception and set the arrival date, everything by phone.
The room was supposed to be a double room, cozy and with a nice view.
We arrived on time, parked the car in one of the three parking lots. After passing through the main gate, we went straight to the reception, which is located in the former stable.
The reception staff was friendly and quick. We went to the room for a quick change, because dinner was already waiting for us.
Dinner was supposed to be waiting for us in the restaurant, unfortunately after a longer search it turned out that dinner is located in the banquet hall. High in the attic. Lack of information translated into a longer time searching for the banquet hall.
The next morning, swimming pool and then breakfast. There was a buffet, a long, abundant line of tables in the hall on the first floor, with several rooms (rooms) where you could have breakfast at a clean table, with comfortable chairs.
After breakfast, sightseeing around the castle, taking pictures, videos, complete relaxation.
Dinner again, this time in the same place where breakfast was. Dinner according to the menu to choose from two types of dishes. One meat dish, one vegetarian dish: soup, main course and dessert.
Everything seemed great, but I have to point out a few significant shortcomings.
Room - small, dark room with a low ceiling, dirty carpet, cobwebs on the walls. Additionally, the window in the room was small, and the view from the window was straight onto the roof of the former riding hall, which now houses the swimming pool. There was no view of the park around the castle. The room itself was equipped with two single beds. The beds are low, hard, uncomfortable. Generally - a huge minus.
Swimming pool - small, intimate, clean. However, the lack of a lifeguard is a big minus. Additionally, in the men's locker room, the equipment leaves much to be desired. Worn-out benches, lockers and non-working showers - only one works. Dirty curtain separating the pool from the changing room.
Service - no possibility to order regular ice cream and coffee to the room due to lack of service. (sic!) unacceptable in such a hotel. Lack of sufficient service in the cafe and lack of proper equipment in the cafe generates huge problems in customer service. Queue about 40 minutes waiting.
Castle tour included in the price - PLN 40 even for hotel guests!
Lack of interesting animation for hotel guests, lack of proper information about breakfasts, dinners.
The surroundings of the castle, parks, walking paths and bike paths, poorly or not marked at all, not developed. There are no interesting places.