Coração de Fátima Boutique Hotel

We stayed in this hotel for 2 nights and we had requested for 2 single beds and they gave us a double bed, rooms are very small, the front desk trainee staff was very rude and not helpful at all, she didn’t not great us at all, she wouldn’t even speak, or smile, it felt like she wasn’t happy at her job, she didn’t have us any information, I felt like I was the one working there, very rude person. The breakfast was a disaster, they don’t have much choice at all and I asked for gluten free bread and they said I would have to request for it and no one told me I would have to do such thing. I forgot my retainers there at the hotel and I called back asking if they would have seen it and they told me that person items they always put in the bin, great so becaurful with your stuff as they would throw it away, I had to pay €200 for a new retainers, thanks Coração de Fatima team!

Best hotel in his category in Fatima. Nice rooms, friendly staff, good food, excellent location. Best price-service ratio. We regularly come here with our groups.

A great place to stay. Clean rooms, good service. When I checked in, the receptionist was very helpful in giving me a map of Fátima and showing me what there was to see during my stay. Thank you for a great stay!

I am writing to formally complain about the racial discrimination experienced by our Turkish tour group during our recent stay at your hotel. Specifically, we encountered several instances where our group was treated unfairly and subjected to racist behavior by the gentleman at the hotel reception. This unacceptable conduct severely impacted our overall experience and left us feeling unwelcome and uncomfortable.

I loved my stay at this hotel. The rooms made me feel like a queen! The staff was nothing less than kind and made me feel very welcome. They were polite and quick to act. I stayed here in June, during one the heatwaves. I did have some issue with the air conditioning, but I let it be