Marsa Malaz Kempinski, The Pearl - Doha

Nice hotel but the beds are not very comfortable as similar hotels at the same level

The pool area does not get any sun

Great location and people Just slow, they took our bukhoor and took their time to get it back before leaving

Amazing experience. We stayed for four nights with two children. Staff were very kind and very accommodating. The hotel was gorgeous and very clean! Our room was large and had an excellent view. Very good dining options as well. Would highly recommend this property in doha!!

We enjoyed this property very much.

This is a family-oriented hotel with a large pool area and private beach. Reception was a bit apathetic. We were not able to dine in the main restaurant (Italian menu) during our three-night stay as it was fully booked. May not be the best choice for couples.

The hotel and staff were fabulous. The lobby area is grand and even has a pianist playing at certain times during the day which is a classy touch. The only service related issue I had was that at breakfast the service was hit and miss in that tea and coffee or omlette orders could be slow in arriving at the table or may not arrive at all and we had to reorder. But overall our stay was a memorable and relaxing one. The staff were helpful in arranging excursions. The room was spotless, the room itself was massive as was the bed (which was extremely comfortable). One improvement would be to have a more powerful shower. We were looking for a relaxing stay and chose this hotel because of the beach, pool area, spa and choice of restaurants. Breakfast had great variety also with a mix of English-style and Indian breakfasts alongside local foods and plenty of healthy options like fruit, yoghurts, cereals to go with the sweeter options like pancakes, waffles, pastries etc.

After check-in, my keycard didn’t work. It’s a long walk back to reception with a heavy backpack. Staff at check in and check out in were the most disinterested I’ve had in a long time. The room was hot, but so is Doha, and I thought perhaps they’d turned off the air con while it was vacant. But when I came back later in the evening, and waited a while, it was unchanged. Engineering came and tweaked it — past 11pm at this stage. It improved, but never went before 21.7°C, even when set much lower. I wanted some cold water in the hot room. But it turns out that the fridge was broken too. Thankfully the air con engineers confirmed, and they came back to replace it. I haven’t had any miniature toiletries in a hotel for a while. It was tough to unscrew them while wet. Having used most of two bottles, I put the whole set in the bin, in case they wouldn’t be replaced. The next day, they weren’t replaced. I had nothing after coming back from the gym. I called the “butler”, but they did nothing for five hours, when I called again. Then someone came with a full set. One night they didn’t replace the face towels. On another they didn’t replace the hands towels. On one occasion the bath sheet was ratty and frayed. WiFi was okay but doesn’t reach the balcony. The TV would occasionally lose signal, when on Al Jazeera. Lighting options are great. The room wa huge. The bed was good. The gym was very good. Al Sufra restaurant too, including service. The Public House was okay.

Excellent hotel. Clean, very nice and rooms were especially spacious. Staff were brilliant too. Vivek from the Al Sufra restaurant went above and beyond for us. He made the stay perfect by sorting breakfast out.

Friendly staff, clean hotel

A great hotel with amazing facilities. Staff extremely professional. Downside is the room service and food which is way below par to the level of this hotel. Thanks

Very Good in general

Fantastic Hotel, fabulous staff and one of the best hotels in Qatar. Staff go out of their way to make you feel comfortable. Definitely will be coming back.

Our stay was amazing! Everyone at the hotel was so kind and welcoming! All you needs were meet! We enjoyed our deluxe suite and 5 star service!

Great

Just amazing - definitely recommend it.

Area around the property was fantastic

Exceptional hotel, really fantastic with great restaurants and amenities, room with sea view and balcony was pretty awesome, very comfortable with everything you needed on hand, the hotel was absolutely spotless and staff were very friendly and helpful, the pool and beach areas were kept to a very high standard just like the rest of the hotel, I can totally recommend the Kempinski and I’m sure we will be back, thanks for some great memories

Amazing, 11/10. Very good service and very kids friendly. Staff are super friendly and helpful. One of the best hotels i have stayed in :)

Great customer services and facilities for adults and children.