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The Rockefeller Hotel by NEWMARK
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The Rockefeller Hotel by NEWMARK
Hotels
8.8
/10
Very Good
95 reviews
What Guests Say About Their Stay
KANDICE
10.0
/ 10
It was really busy due to the new year. But the service and cleanliness was very good
David
10.0
/ 10
We arranged to arrive 1 day early before our organized group tour of S Africa. The hotel on request arranged for private car to pick us up at airport after our international flight. When we checked in early, we learned the hotel was completely full. They had upgraded our room for the night to the top floor’s priority suite. We waited for a few hours in the roof bar and pool area while our suite was prepared for us. When the front desk heard that we were celebrating our 50th anniversary we were surprised to find a lovely cake and delightful card from the staff when we arrived in our suite. Truly exceptional service. Next day we joined our escorted tour and moved to the standard hotel room for the next 5 days which was clean, well appointed with everything perfect. We found all the staff-housekeeping, restaurant, and concierge to be professional and polite. The only downside to staying in the downtown area is safety outside of the hotel. We were warned by the concierge to never walk around alone and we heeded that advice, taking a cab to the beautiful waterfront a few minutes away. The African people we met there are caring, friendly and joyful. So happy we took this trip!
vijay
10.0
/ 10
I have no comment. It was good overall. We are vegetarian so would be nice if food was marked veg and non veg .
In the Area
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12 Christiaan Barnard St, Cape Town, Province of the Western Cape, South Africa, 8001
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
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What's around The Rockefeller Hotel by NEWMARK
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12 Christiaan Barnard St, Cape Town, Province of the Western Cape, South Africa, 8001
Discover More About The Rockefeller Hotel by NEWMARK
Location
The Rockefeller Hotel by NEWMARK is a hotel in a good neighborhood, which is located at Cape Town.
About The Rockefeller Hotel by NEWMARK
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Rockefeller Hotel by NEWMARK exclusively for you.
Get precious and unforgettable moment during your stay at The Rockefeller Hotel by NEWMARK.
All facilities in The Rockefeller Hotel by NEWMARK
Others
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Coffee shop
- Elevator
Hotel Services
- Laundry service
- Luggage storage
- 24-hour Receptionist
- Tours
- Concierge
Food and Drinks
- Breakfast
- Bar
- Snack bar
General
- Parking
- Banquet
- Parking (surcharge)
Business Facilities
- Meeting facilities
- Conference center
Things to Do
- Indoor pool
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in The Rockefeller Hotel by NEWMARK
Important Note
- Fee for buffet breakfast: approximately ZAR 265 for adults and ZAR 265 for children
- Airport shuttle fee: ZAR 700 per vehicle (one-way, maximum occupancy 3)
- Covered self parking fee: ZAR 75 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at The Rockefeller Hotel by NEWMARK | 194 |
Another facilities in The Rockefeller Hotel by NEWMARK | Others, Smoke-free area, Safety deposit box, Coffee shop, Laundry service |
Frequently asked question in The Rockefeller Hotel by NEWMARK
What are available facilities at The Rockefeller Hotel by NEWMARK?
There are top facilites at The Rockefeller Hotel by NEWMARK such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Rockefeller Hotel by NEWMARK?
The standard check-in time at The Rockefeller Hotel by NEWMARK is starting from From 15:00 while the latest check-out time is at Before 12:00
Does The Rockefeller Hotel by NEWMARK provide breakfast?
Yes, The Rockefeller Hotel by NEWMARK provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in The Rockefeller Hotel by NEWMARK
Other sources (95)
8.8
Very Good
From 95 reviews
Cleanliness
9.2
Room Comfort
9.0
Service and Facilites
9.0
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Traveler Reviews The Rockefeller Hotel by NEWMARK
Number of reviews per page
20
40
Top reviews
Martynas
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Trendy hotel
Christopher James
Leisure
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The room was great, staff friendly and helpful.
Steve
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Very nice and clean hotel. Staff is very friendly. It’s the only hotel I’ve stayed in the world that didn’t provide any wash cloth in the bathroom. Also, there was a tv in the room but I was unable to watch regular live tv. When I asked the front desk, they said that you can only watch Hulu, YouTube and Netflix. Except for those two issues , it was a very nice stay.
Read More
Genaro
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The staff are excellent! And the hotel itself is quite nice. It worked out with our stay, we just made sure we took uber from the hotel which is very convenient when we want to go places…But the area where the hotel is located is not safe to walk around especially at night. I will still recommend the hotel because of the staff’s excellent service. Especially for cruisers since it’s near the cruise ports.
Read More
KANDICE
Friends and Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
It was really busy due to the new year. But the service and cleanliness was very good
David
Leisure with Friends
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The hotel was good, matching a 4 stars hotel standard
KENNETH
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Great stay
Amin
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The windows in the rooms from outside need to be cleaned.
David
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
We arranged to arrive 1 day early before our organized group tour of S Africa. The hotel on request arranged for private car to pick us up at airport after our international flight. When we checked in early, we learned the hotel was completely full. They had upgraded our room for the night to the top floor’s priority suite. We waited for a few hours in the roof bar and pool area while our suite was prepared for us. When the front desk heard that we were celebrating our 50th anniversary we were surprised to find a lovely cake and delightful card from the staff when we arrived in our suite. Truly exceptional service. Next day we joined our escorted tour and moved to the standard hotel room for the next 5 days which was clean, well appointed with everything perfect. We found all the staff-housekeeping, restaurant, and concierge to be professional and polite. The only downside to staying in the downtown area is safety outside of the hotel. We were warned by the concierge to never walk around alone and we heeded that advice, taking a cab to the beautiful waterfront a few minutes away. The African people we met there are caring, friendly and joyful. So happy we took this trip!
Read More
harish
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Helpful staff, nice rooms, excellent breakfast, good vibe
vijay
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
I have no comment. It was good overall. We are vegetarian so would be nice if food was marked veg and non veg .
Seongwook
Business
10.0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
Amazing! Everything is perfect! Breakfast is good!
Kelly-Ann
Leisure
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Modern, clean, friendly staff and great location.
Facilities are great. Just what one needs after a long haul flight! Thank you for making it so comfortable
Mina
Leisure with Partner
2.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
I usually do not write reviews unless I had an exceptionally good time or bad time. In this case I had a terrible time. The hotel is clean, and looks nice in hindsight, but there is a large internal problem. My money was stolen at this property. The staff seemed to be responsive in trying to help me launch an investigation and now I have yet to hear anything. I spoke to a few other people and they’ve stated that their money has been stolen at this same hotel. I do not recommend staying here as there are many other hotels in South Africa and around the area. A considerable amount of money was stolen and in all my travels this has never happened to me. Just be careful if you choose to stay here.
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Emily
Leisure Family
10.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
in the city
Ruan
Business
4.0
/10
Reviewed 46 week(s) ago
Hotels.com verified review
Very high friction at the check in desk. The room on the website that includes breakfast, was not registered the same on the hotels system.
The check in clerk was very rude, and wanted to put surcharges to our room because of their new found policy ( that again does not align with Hotels.com's terms ).
We booked the 3 bedroom apartment that has breakfast included, but the hotel only allows for 2 breakfasts for the room.
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Kenneth
Business
10.0
/10
Reviewed 48 week(s) ago
Hotels.com verified review
Great stay down town near the Convention Center. Good buffet breakfast and decent options for dinner. Comfortable and spacious rooms.
Geraint
Leisure
10.0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
Everyone was very helpful and friendly. Rooms were clean and spacious.
Thomas
10.0
/10
Reviewed 53 week(s) ago
Hotels.com verified review
We had a wonderful stay at the Rockefeller Hotel in Cape Town, starting with a smooth check-in experience thanks to Nikita at the front desk. The staff and housekeeping were attentive, ensuring a comfortable and clean environment throughout my visit. However, the sushi did not meet the high standards I've experienced in travelling around, and the lack of nearby dining options was a bit inconvenient. Despite this, the overall service and experience at the hotel were exceptional, making my stay enjoyable.
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Grigor
Leisure
10.0
/10
Reviewed 54 week(s) ago
Expedia Group verified review
I had two weeks in Rockefeller hotel as solo traveller for vacations and it was a great choice for longer stay. Hotel itself is in safe area and honestly I think the city does not deserve the negative publicity it gets for safety. I walked around both during day time and evenings alone and did not feel threatened.
Hotel, its facilities were excellent with friendly staff that went out of their way to be helpful.
Restaurant on the other hand was not that spectacular, dined there few times and can’t say it deserved a four star hotel (tried both sushi and pasta and pizza).
For no I g around I have used Uber which was super convenient, affordable and max 2 minutes wait to be picked up.
Just a comment, would be nice to have a bath robe :)
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Number of reviews per page
20
40
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