Sheraton Makkah Jabal Al Kaaba Hotel

Hotels
8.8
/10

Very Good

20 reviews

What Guests Say About Their Stay

Nabil
10.0
/ 10
We were very pleased with our stay. Your staff is very helpful and friendly. The facilities are also great. I would like to mention that our room service person, Mizanur Rahman, was very helpful! He constantly helped me and family with our requests and was always very accommodating. Thanks Miza and Sheraton Staff!
Sadia
10.0
/ 10
I like all stuffs. Especially Abdullah room service also all Bangladeshi stuff they are excellent.
muhammad
10.0
/ 10
They had the bridge closed to masjid haram. Going down the hill was easy but coming up the hill was really terrible. Especially after doing umrah. We really got tired. Overall it was good.
In the Area
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Jabal Al Kaaba, Makkah Al Mukkarammah Makkah, Mecca, Makkah, Saudi Arabia, 24231

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Sheraton Makkah Jabal Al Kaaba Hotel is a good choice when you are visiting Mecca. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sheraton Makkah Jabal Al Kaaba Hotel

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Jabal Al Kaaba, Makkah Al Mukkarammah Makkah, Mecca, Makkah, Saudi Arabia, 24231
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Discover More About Sheraton Makkah Jabal Al Kaaba Hotel

Location


Staying at Sheraton Makkah Jabal Al Kaaba Hotel is a good choice when you are visiting Mecca.

About Sheraton Makkah Jabal Al Kaaba Hotel

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sheraton Makkah Jabal Al Kaaba Hotel exclusively for you.

Sheraton Makkah Jabal Al Kaaba Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Sheraton Makkah Jabal Al Kaaba Hotel.

All facilities in Sheraton Makkah Jabal Al Kaaba Hotel

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Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Business Facilities

  • Meeting facilities
  • Conference room
  • Business center
  • Conference rooms

Things to Do

  • Garden

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Banquet

Nearby Facilities

  • Souvenir shop

Accommodation Policy & General Information in Sheraton Makkah Jabal Al Kaaba Hotel

Important Note

Guests are required to obtain a Hajj visa to check in to hotels in the city of Mecca from 13 May to 11 June, 2025. Please ensure that you stay updated on the latest travel restrictions and guidelines issued by the local government.



  • Fee for buffet breakfast: approximately SAR 95 for adults and SAR 47.5 for children
  • Fee for in-room wireless internet: SAR 75 per 24-hour period (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Sheraton Makkah Jabal Al Kaaba Hotel
412
Number of floors in Sheraton Makkah Jabal Al Kaaba Hotel
24
Another facilities in Sheraton Makkah Jabal Al Kaaba Hotel
Laundry service, Newspaper in lobby, Wedding service, Luggage storage, Multilingual staff

Frequently asked question in Sheraton Makkah Jabal Al Kaaba Hotel

What are available facilities at Sheraton Makkah Jabal Al Kaaba Hotel?
There are top facilites at Sheraton Makkah Jabal Al Kaaba Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sheraton Makkah Jabal Al Kaaba Hotel?
The standard check-in time at Sheraton Makkah Jabal Al Kaaba Hotel is starting from From 16:00 while the latest check-out time is at Before 12:00
Does Sheraton Makkah Jabal Al Kaaba Hotel provide breakfast?
Yes, Sheraton Makkah Jabal Al Kaaba Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Sheraton Makkah Jabal Al Kaaba Hotel

8.8
Very Good

From 20 reviews

Provided by travelers on
Cleanliness

9.6

Room Comfort

9.2

Meal

9.3

Location

9.3

Service and Facilites

9.5

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Traveler Reviews Sheraton Makkah Jabal Al Kaaba Hotel

Number of reviews per page
20
40
Customer reviews
Rubi H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 33 week(s) ago

This time I got very good service, our room was upgraded to a more expensive room without having to add any cost, very close to the new mosque building in the Grand Mosque so it is easy to pray five times a day. Cheap five star hotel price with maximum service, thank you to all the staff at the Sheraton Hotel who have provided good service for us as Indonesians.
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2 people find it helpful

Rubi H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 33 week(s) ago

Comfortable clean hotel, thanks to muhammad abdullah who always clean our room well, the result is very clean and always tidy up our room well. For the second time we book this hotel because of the good service. Easy check in and check out, and the officers are kind and smiling, making my umrah more memorable.

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Anom D.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 43 week(s) ago

Received upgrade room. Very nice.

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Anom D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.7

/10

Reviewed 43 week(s) ago

Coming soonest before check in time, staff welcome and be friendly. Very nice!

1 people find it helpful

Nadia R.
icon-origin-TRAVELOKA

6.7

/10

Reviewed 124 week(s) ago

I got a room next to the construction where I could hear it almost 24/7. I couldn't sleep peoperly for 5 days. The customer needs to be notified earlier if there is any construction nearby.

2 people find it helpful

Arif W.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 144 week(s) ago

Sheraton memberikan kenyamanan dan kepuasan bagi kami, alhamdulillah barakallah fiik buat sheraton karena ramah, bahkan memberikan pemandangan masjidil haram ke kami, upgared free jazakallah, dengan jembatan penghubung ke masjid thrid expansion sangat dekat sekali.

1 people find it helpful

Yuliani S.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 145 week(s) ago

The service is very good, clean, exclusive, easy access to Al Haram. The food is very much and varied.
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2 people find it helpful

NAUFALIN N.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA

10.0

/10

Reviewed 307 week(s) ago

Nice place, clean, good breakfast, very near to expansion harom through bridge.

3 people find it helpful

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Disclaimer

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