Coylumbridge Resort Hotel

The lobby bar area is large, comfortable and welcoming. Swimming pool was good and we enjoyed although the slide is out of order. sad we have to pay towels for £1 each, in the end towels gone missing I think towels should be FREE to used. Mattress was hard weren't the comfiest, neither were the pillows. Carpet are so dirty need proper cleaning. One staff in the Funhouse is very rude towards guest/ visitors not very welcoming, needs proper training how to dealt with guest/visitors with using polite and friendly manners. The location is perfect for exploring the Cairngorms. Great location for town and mountains.

The Coylumbridge hotel is ideally situated for a near to the Cairngorms and Aviemore. It's great value and the staff are friendly and helpful.

Staff were friendly, but way understaffed and seemed to run out of basic things like most food and drink.

Horrendous experience. Check in took over an hour. The room was too hot and smelly. The beds were uncomfortable. There were festive activities that required additional booking and £120+ payment for family of 4 to attend a ceilidh, which was fully booked. The hotel in general was understaffed. The woodshed shut at 10pm. Towels for the pool cost £1.50.

This hotel is long overdue an overhaul and this year it was nice to see they’ve started it on some rooms. Worth a visit but don’t expect plush 4/5 star hotel. It’s dated but they seem to be improving things. Staff are lovely, pool is small and the lady who runs the pool does so with an iron fist and is sometimes over zealous. Amazing setting, great breakfast and average rooms. This year our mattress was in dire need of replacing but the room itself was clean and tidy. The entertainment is very cheesy but great for the kids. Nothing really much for the adults. It is worth a visit but we are hoping next year they will have done a lot more to the place to bring it up to date. Children’s play areas are great and the arcades are brilliant for passing time. Not really that expensive either. Overall, worth a visit but don’t get your hopes to high. We use it as a base to chase the snow for the kids each winter.

Allocated a “courtyard” room which was actually a refurbished room in the staff block and had a strong smell of dampness in the bedroom. The room was adapted for wheelchair users with an adapted bathroom. We did not book an adapted room and it reminded my friend of recent hospital stays instead of a relaxing break away. Had to pay additional £50 for hotel bedroom!

Average property with a lot of potential. Needs a lot of work, most of the staff we encountered have the impression they’d rather be anywhere else, my son is coeliac and food has to be ordered at the bar. When I asked at the bar for gluten free options the bartender said ‘it’s on the menu isn’t it’. Sort of, but I needed more information to gauge if it was safe for my son to eat. Turns out the only thing for him was nachos. After a 45 minute wait we got them with about 8 pieces of chicken on some corn chips with a squeeze of orange cheese. Awful. Disappointing because it’s in a great location and has huge potential with the facilities they have

It was extremely noisy at the hotel kids running up and down well trying to sleep. Service was slow food was expensive for what it is. Parking is terrible all that waste of space in the front to decorte with Dinosaur well parking space is limted in the front so having to carry bags on the other end of the parking well raining. Wont be going there again!

I book here because cheapest in area and has pool, good parking and food okay. Some.rooms are a bit scary witj no windows.

Will be back soon

Buffet dinner very repetitive over a week. Would more likely choose bed and breakfast without dinner included. Food was nice but too much the same or similar each night when staying for a week.

the place looked nothing like the photos and while the staff was nice, the building and rooms were not in good shape and there are holes in the floor covered by carpet that I kept tripping in.

I would not stay at this property again in. The shower was extremely tiny. The bathroom very small. The rooms extremely small. The person in the room next door was smoking in the room, desk staff would not move us. The food was extremely bland. Very mediocre.

Our room was pretty bare bones and there were stains on the wall. The sound-proofing isn’t great so lots of noise from hallway, adjacent rooms, road. The worst though was the Woodshed. The bartender was not friendly, and seemed irritated to have to answer questions. The nachos were terrible. Not a single vegetable, just grey strips of beef. Hardly any cheese and what was there wasn’t melted. No napkins provided and the bartender went from table to table with a large black garbage bag scooping people’s trash into it. Classy. The bartenders in the lobby bar were great. Especially the young man with the curly hair.

Definitely more geared to families with younger kids. Restricted opening hours for some parts of hotel facilities like the American diner. Never seen the area with climbing wall etc open at all. This was our 3rd visit there over the last 2 years and the food on offer for the evening meal was definitely not as good as it’s been in the past. Also noticed that the dirty plate in microwave used to hear baby food was never cleaned over the duration of our stay

The hotel itself looks nice enough on the outside and in the foyer. However, our room was situated randomly through a children’s arcade, past the restaurant then down a long hallway. The room was very basic and the bed was not comfortable. It was also very small, much smaller than a standard room. The bed was also small. There was a step up into the room randomly too. It was okay for us as we only stayed one night but it would have been uncomfortable staying any longer. One of the walls had what looked like water leaking from the floor above. When we went for a drink in the bar everything seemed to be served in Guinness glasses which isn’t the end of the world but it doesn’t look great when even a Wetherspoons can get the right glass. There was a children’s clown in the bar area blowing balloon animals for children who were crying because the balloons kept popping so that was also not a nice atmosphere to sit in having a drink. Wouldn’t stay here again as it gave me the creeps. Should be a cheaper rate with what you get.

Very clean and comfortable. Receptionist could do with a happy pill sometimes. Restaurant staff were excellent.

Long queues at check in. Around a half hour - 45 minute wait. Hotel messaged in the weeks before arrival to say there would be a delay at check in. Why not have more staff on? At time of booking I made a request for accommodation suitable for a 6 month old baby. At check in we were given a room on the first floor. There are no lifts. There was no offer of help to get to room with pram, suitcases etc. No mention there was no lift so we had to go looking for one then return to reception and skip the queues to request another room. Staff unapologetic, didnt seem to care. We were given a room on the ground floor. It was close to noisy bar. Children playing chap door run on our door late into the evening, waking our baby and young child. Noise from bar and people outside our room smoking. Smell and noise coming into our room. Room had rubbish in it from previous guests and lots of hairs in the bath. Room felt unclean. There was a notice to say room only gets cleaned if you stay 5 nights or more. We had to go to reception to get towels and toilet roll. Breakfast was okay. The coffee was terrible. Overall would not recommend.

Nice wee overnight stay. Nice place with loads to do.

The hotel was great, room slightly older and could do with an update but the beds were comfortable and thats all we needed. The bar staff in the foyer bar were brilliant and helped entertain my 6 year old with games and colouring books. Facilities were great too and the swimming pool we enjoyed