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Shetland Hotel
Hotels
7.8
/10
Pleasant
170 reviews
What Guests Say About Their Stay
Geraldine
10.0
/ 10
Receptionist went above and beyond when I developed a cold and generally feeling unwell. She was very approachable and kind. Couldn't find fault with any of the staff members.
Mary
10.0
/ 10
We were very impressed with the professionalism of the staff.Every meal we had was excellent and the rooms were clean and comfortable
Ian
10.0
/ 10
The hotel is situated very close to the terminal for the ferry from Aberdeen room. Indeed we went there for breakfast having docked at 0700, even though we couldn't check in until 1400. The room was comfortable, well appointed and well presented. There was a good choice of breakfast food and the cooked breakfasts were "to order" (ie not a buffet). However, whilst having good flavour, I did think it a little dry, especially the scrambled eggs, though my wife was perfectly satisfied wit hers. However, the dinners were incontrovertibly very good; we ate in the hotel restaurant on three of our five evenings in Lerwick and wished we had done so on a fourth evening instead of gong into Lerwick. All told, we'd certainly stay at the Shetland Hotel on future visit.
In the Area
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Holmsgarth Road, Shetland Islands, Scotland, ZE1 0PW
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Shetland Hotel
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What's around Shetland Hotel
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Holmsgarth Road, Shetland Islands, Scotland, ZE1 0PW
Discover More About Shetland Hotel
Location
Shetland Hotel is located in area / city Shetland Island .
About Shetland Hotel
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Shetland Hotel.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Shetland Hotel exclusively for you.
With all facilities offered, Shetland Hotel is the right place to stay.
All facilities in Shetland Hotel
Others
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Elevator
Hotel Services
- Laundry service
- Luggage storage
- 24-hour Receptionist
- Wedding service
Food and Drinks
- Bar
Connectivity
- Free WiFi
General
- Banquet
Business Facilities
- Meeting facilities
Accommodation Policy & General Information in Shetland Hotel
Important Note
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - Before 11:00 |
Available rooms at Shetland Hotel | 64 |
Another facilities in Shetland Hotel | Others, Smoke-free area, Safety deposit box, Laundry service, Luggage storage |
Frequently asked question in Shetland Hotel
What are available facilities at Shetland Hotel?
There are top facilites at Shetland Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Shetland Hotel?
The standard check-in time at Shetland Hotel is starting from From 14:00 while the latest check-out time is at Before 11:00
More Reviews from Other Guests in Shetland Hotel
Other sources (170)
7.8
Pleasant
From 170 reviews
Cleanliness
8.2
Room Comfort
7.8
Service and Facilites
8.4
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Traveler Reviews Shetland Hotel
Number of reviews per page
20
40
Top reviews
Geraldine
Leisure
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Receptionist went above and beyond when I developed a cold and generally feeling unwell. She was very approachable and kind. Couldn't find fault with any of the staff members.
david
Leisure with Partner
8.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Hotel location ideal for coming off the ferry but after that your away from town. Buses don't run later at night , so it's taxi or lomg walk back.
Staff were very good but the decor is dated and dark.changing to brighter colours would transform it.
Francis
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Excellent room size, comfortable bed and great menu selection.
Richard
8.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
The hotel needs an injection of cash to refurbish it but the staff were friendly and cleanliness of the room was good.
Jennifer
Friends and Family
10.0
/10
Reviewed 41 week(s) ago
Hotels.com verified review
Clean and comfortable room. Staff very attentive and helpful.
Mary
10.0
/10
Reviewed 43 week(s) ago
Hotels.com verified review
We were very impressed with the professionalism of the staff.Every meal we had was excellent and the rooms were clean and comfortable
alastair
Business
4.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Very dated decor. Most of the windows are dirty or have blown and need replacing
Ian
10.0
/10
Reviewed 44 week(s) ago
Hotels.com verified review
The hotel is situated very close to the terminal for the ferry from Aberdeen room. Indeed we went there for breakfast having docked at 0700, even though we couldn't check in until 1400. The room was comfortable, well appointed and well presented. There was a good choice of breakfast food and the cooked breakfasts were "to order" (ie not a buffet). However, whilst having good flavour, I did think it a little dry, especially the scrambled eggs, though my wife was perfectly satisfied wit hers. However, the dinners were incontrovertibly very good; we ate in the hotel restaurant on three of our five evenings in Lerwick and wished we had done so on a fourth evening instead of gong into Lerwick. All told, we'd certainly stay at the Shetland Hotel on future visit.
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Richard
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
It was an excellent base for exploring the islands. Location next to the ferry terminal is not the prettiest but always something to look at and in easy distance of the town centre. Room was large and comfortable. Food was excellent and staff were invariably friendly and helpful.
Penelope
8.0
/10
Reviewed 44 week(s) ago
Hotels.com verified review
Although the hotel was rather dour from the outside, it was perfectly nice, if a little old-fashioned, inside. Particularly good was the food. The sirloin steak and kippers were the best we have ever eaten in a hotel or restaurant and are locally sourced. Service was very good and the room was very pleasant - the only negative being that the bed wasn't the most comfortable. A view of the Ferry Terminal made for interesting watching and we enjoyed watching the boating activities as the hotel is right next to the sea.
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Alan
Leisure with Partner
8.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
The property is a bit tired in condition. However the staff are friendly and helpful and keep the hotel spotlessly clean. Joseph in particular at breakfast stands out but all staff we encountered were great. We would stay here again
Stephen
Leisure
8.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
Further from the town centre than I had imagined.
Marie
Leisure Family
6.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
The hotel staff were efficient and pleasant. Our room was clean and tidy. The location across from the ferry dock and close to town was handy. The property needs updating. The furniture, mattresses and decor is worn, but functional. Our stay came with breakfast, but it was not made clear that this was provided.
Christina
Leisure
10.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
Local knowledge from reception is worth more than a guide book.
Friendly and helpful staff
Michael
Leisure Family
10.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
Highly recommend this hotel!!
The staff is top notch!!!
We spoke with Jane quite a bit and she was so helpful with suggestions on what to see and where to go.
Anything we needed, we were helped with.
The breakfast is great quality and had a nice choice.
Rooms are basic but comfortable. We had 3 of us in a room and the room was spacious.
Room service was amazing.
We had a wonderful stay, and would stay again!
We lived Shetland, and it is the people there who make it a special place to visit!!
Thank you
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JOHN
Friends and Family
8.0
/10
Reviewed 49 week(s) ago
Hotels.com verified review
Nice enough hotel. Decor was dated. Room was immaculate. Desk and bar staff members were wonderful and took good care of us.
Sally
10.0
/10
Reviewed 81 week(s) ago
Expedia Group verified review
There are a few broken things in my room, and I could have used som instruction on how to operate heater. Staff were all friendly and helpfu!
Paul Kellond
10.0
/10
Reviewed 84 week(s) ago
Hotels.com verified review
Great hotel and very clean with everything we needed.
Very friendly staff and so efficient.
Catherine
6.0
/10
Reviewed 86 week(s) ago
Expedia Group verified review
Liked that the property was near the terminal and had things to walk to. Staff was friendly and helpful. It’s an older hotel and some rooms are showing their wear. Our room was very musty.
Mary Ellen
Leisure with Partner
10.0
/10
Reviewed 89 week(s) ago
Expedia Group verified review
The staff were very nice and attentive. Room was very clean and beds were very comfortable. Location not very pretty, very industrial. A bit too far from the main village.
Number of reviews per page
20
40
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