Ascott Raffles Place Singapore

Apartments
8.6
Impressive
From 140 verified guests reviews

What Guests Say About Their Stay

Strategic Location (5)
Friendly Staffs (1)
Complete Facilities (3)
Comfortable Room (2)
Tan J.
10
/ 10
Second time staying here. Great room, great service, wonderful stay. 10/10 would recommend for all. Breakfast was mediocre and not worth the additional money. Requested for two orange juice to go as we were too full and wanted to drink it later. However, was declined as the staff mentioned that since we chose to dine in, we are not allowed to opt for takeaway.
Nicole L.
9.1
/ 10
My stay was great. The room was nice, had a great bathtub and an good sized bed! Although I waited for the pool for 1.5 hours (it could be more organized!) it didn’t affect my experience!
Adi P.
9.7
/ 10
Great staff, great room, great location, value for money
In the Area
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No 2 Finlayson Green, Marina Bay, Singapore, 049247

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Elevator
WiFi
Staying at Ascott Raffles Place Singapore is a good choice when you are visiting Marina Bay. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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No 2 Finlayson Green, Marina Bay, Singapore, 049247
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Home Highlights

Enjoy an unforgettable experience in this exclusive apartment.

Strategically located in the heart of the Marina Bay area which makes it easy for you to reach various important points in Singapore.

Our property is suitable for business and leisure trips that prioritize comfort.

Location and Nearby Attractions

Located on the edge of a large road, it's easy to get a taxi or to reach the MRT station (400 M).

Marina Bay Sands is only a 3-minute drive or a 15-minute walk, while the shopping center on Orchard Road can be reached by a 12-minute drive.

Home Features

The rooms are designed in a contemporary style with a variety of premium facilities such as private kitchen with the latest cooking utensils, washing machine, iron, microwave, dishwashing area, and also DVD player.

Don't forget to enjoy the swimming pool with city view background that is highly loved by the guests.

Other Things to Note

Baby cribs are available based on request and availability.

Shuttle facilities from or to the airport are available with additional charge.

All facilities in Ascott Raffles Place Singapore

Swimming Pool Ascott Raffles Place Singapore
Swimming Pool
Fitness Center Ascott Raffles Place Singapore
Fitness Center
Functional Hall Ascott Raffles Place Singapore
Functional Hall
Lobby Ascott Raffles Place Singapore
Lobby
Exterior Ascott Raffles Place Singapore
Exterior

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • DVD player
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Microwave
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Express check-in
  • Express check-out
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Mobile
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Porter

Public Facilities

  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast (surcharge)

General

  • AC
  • Family room
  • Non-smoking room
  • Swimming pool

Accessibilty

  • Disabled access friendly
  • Accessible bathroom
  • Accessible path of travel
  • Wheelchair accessible

Connectivity

  • Internet point
  • LAN Internet
  • Free WiFi

Business Facilities

  • Business center
  • Computer station
  • Photocopier

Things to Do

  • Fitness center
  • Outdoor pool

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Ascott Raffles Place Singapore

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

Facility

Gym, Swimming Pool open for limited number of guests per day from 1-1-2022 to 31-12-2023.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Ascott Raffles Place Singapore
146
Number of floors in Ascott Raffles Place Singapore
20
Another facilities in Ascott Raffles Place Singapore
Bathrobe, Bathtub, Cable TV, Desk, DVD player

Frequently asked question in Ascott Raffles Place Singapore

What are available facilities at Ascott Raffles Place Singapore?
There are top facilites at Ascott Raffles Place Singapore such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Ascott Raffles Place Singapore?
The standard check-in time at Ascott Raffles Place Singapore is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Ascott Raffles Place Singapore provide breakfast?
Yes, Ascott Raffles Place Singapore provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Ascott Raffles Place Singapore

Overall Ratings & Reviews Ascott Raffles Place Singapore

Traveloka (140)

Other (413)

8.6
Very Good

From 140 reviews

Provided by travelers on
Cleanliness

9.0

Room Comfort

9.1

Meal

8.3

Location

8.9

Service & Facilites

8.7

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Traveler Reviews Ascott Raffles Place Singapore

Number of reviews per page
20
40
Liton t.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 81 week(s) ago

Really enjoyed the hotel walking distance to the 24-hour food court, only 200 meters.
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Accommodation's Reply
08 Jun 2023
Dear TJHIN Liton, Greetings! Thank you for taking time to review your experience staying with us. We are delighted your lovely family and you had an enjoyable and comfortable stay with us. All of us are heartened to learn you found our central location with proximity to the iconic food center Lau Pat Sat and we sincerely hope you will now make our serviced residence your choice lodging when you and your family are back in our city-state. ---- All of us have truly enjoyed being of service to you and your lovely family at our serviced residence. We earnestly look forward to welcoming you back soon. We are at your service, and we wish your family and you well. Thank you for your valued support. --- Kind regards, The management of Ascott Raffles Place Singapore
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Denny L. L.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 102 week(s) ago

Good hotel. Best location and big room. Love it.

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Accommodation's Reply
11 Jan 2023
Dear Denny, Greetings from Ascott Raffles Place Singapore! Thank you for choosing our serviced residence for your holiday in our city-state and for taking time to review your stay experience at our centrally located serviced residence. We are thrilled to learn your son and you had an enjoyable and comfortable stay with us, and you like our central location with proximity to many eateries, tourist attractions and public transport options convenient. We truly hope you will now make our serviced residence your choice lodging whenever your travels bring you back to Singapore and you will also recommend Ascott Raffles Place to your family and friends back home. All of us sincerely thank you for giving us the great privilege and pleasure of hosting your son and you at our centrally located serviced residence and we earnestly look forward to welcoming you back. We are at your service, and we wish both of you well. Kind regards, The management of Ascott Raffles Place Singapore
Johnson E.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 144 week(s) ago

Booked a room to celebrate my birthday with my partner. Managed to get a free room upgrade which is really nice. Room was huge and really clean. Location is near CBD with many food offerings.

2 people find it helpful

Accommodation's Reply
28 Mar 2022
Dear Johnson, Greetings from your friendly team at Ascott Raffles Singapore and for choosing our centrally located serviced residence for your advance birthday celebration. We are incredibly grateful you took the time to review your experience at our serviced residence and for letting us know you had a great stay with us. We are thrilled to learn you are impressed with the décor and ambience of our 108sqm Finlayson suite. Our management values our customer satisfaction as a top priority and we are committed to our customers. It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. It's customers like you who make our job wonderful, and we are truly grateful to you for inspiring us and fueling our passion to serve. All of us have truly enjoyed being of service to you, and we earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service, and we wish you a happy blessed birthday. Thank you. Kind regards, The management of Ascott Raffles Place Singapore
little s.
icon-origin-TRAVELOKA

8.8

/10

Reviewed 144 week(s) ago

Great hotel but the pool is not for young children. Hotel staffs are helpful and friendly. Overall, I'm happy with my stay!

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Accommodation's Reply
25 Mar 2022
Dear Shaiful, Greetings from your friendly team at Ascott Raffles Place Singapore! Thank you for your valued support for our serviced residence. We are incredibly grateful you took the time out to review your stay experiences at our serviced residence and we are delighted your lovely family and you had an enjoyable and comfortable stay with us. We are truly grateful for your heart-warming compliment for our team’s service, and we assure you our dedicated team members will be pleased to learn of your high praise. They work very diligently, and your generous mention will provide them with great encouragement to keep doing what they are doing. Thank you! --- It has been our great pleasure being served to your family and you and all of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service. Thank you. Kind regards, The management of Ascott Raffles Place Singapore
Wong S. M. C.
icon-origin-TRAVELOKA

8.8

/10

Reviewed 147 week(s) ago

A great place to stay, starting to like serviced apartments too. Kitchen was well equipped and the bathroom was really pretty except for the sink which had some drainage issue so whenever I on the tap there is a sewer smell. Take note that the restaurant is closed during the weekends and Raffles Place generally is a dead town if you're staying on weekends too. I requested for a late check out and the front desk was lovely and helped me to move my check out date to 1pm. Overall enjoyed my stay!
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1 people find it helpful

Accommodation's Reply
02 Mar 2022
Dear Wong Greetings from Ascott Raffles Place Singapore! Thank you for choosing our serviced residence and for taking time to review your recent stay with us. All of us are delighted you had a pleasant stay with us, and you like the décor and ambiance of our fully equipped suites. We sincerely apologise for any disappointment and discomfort caused to you by the smell from the bathroom basin drainage in the 8h level Cutler suite assigned for your stay, and we would like to assure you our housekeeping team shall be carrying out the needed corrective works. We truly hope this slight detraction in your stay will not deter you from returning to stay with us again. Thank you for giving us the great privilege and pleasure of hosting you at our serviced residence and all of us earnestly look forward to welcoming you back. We are at your service. Thank you. Kind regards, The management of Ascott Raffles Place Singapore
Terence Q.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 152 week(s) ago

Wonderful hotel. Large size room and wonderful location. Room have a small kitchenette and working desk.

1 people find it helpful

Accommodation's Reply
23 Jan 2022
Dear Terence, Greetings from Ascott Raffles Place Singapore! Thank you for choosing our serviced residence and for reviewing your recent stay with us. We are delighted you had a great stay with us, and you are impressed with the cleanliness, décor and ambiance of our suites. All of us are also heartened to learn you find our strategic location with easy accessibility to many amenities and eateries ideal and convenient. --- We are truly humbled and appreciative of your heartwarming compliment for our team’s service, and we sincerely thank you for your inspiring mention. Your compliment has brought much cheer and motivation to our team members, and we assure you we shall be thanking our team for their dedicated service. Thank you! --- All of us earnestly look forward to welcoming you back and be of service to you again, and we invite you to let us know if there is anything we may assist with your future stays with us as we would be most glad to be of assistance to you. Thank you for giving us the great privilege and pleasure to be of service to you and all of us wish you well. Thank you for your valued support.---- Kind regards, The management of Ascott Raffles Place Singapore
nor a.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 154 week(s) ago

Pearlyn's customer service was awesome. She even upgraded 2 of our rooms to 'finlayson suite' when I told her I booked the room for our parents' wedding anniversary. All staff were friendly

4 people find it helpful

Accommodation's Reply
20 Jan 2022
Dear Azizah, Greetings from your friendly team at Ascott Raffles Place Singapore! Thank you for choosing our serviced residence for your parents’ anniversary and for letting us know your lovely family had a great stay with us. We are truly grateful and humbled by your lovely compliments for our our Resident Service team member Pearlyn. Please be assured we shall be sharing your heartwarming compliment with Pearlyn and thanking her for her dedication to providing a service level that surpasses those in our industry. We at Ascott Raffles Place, firmly believe in delivering service from the heart as this is very important in determining our guests’ stay satisfaction and nothing motivates us more than knowing our service has been a big contribution to the success of your stay with us. Thank you for making us feel valued too! --- It has truly been our great pleasure and privilege to have been of service to your family and you, and all of us earnestly look forward to welcoming you back and be of service to your family and again. We are at your service, and we wish your parents a blessed anniversary. Thank you for your valued support. --- Kind regards, The management of Ascott Raffles Place Singapore
Eunice T.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 154 week(s) ago

Had a very pleasant stay!! The room was spacious and the room is extremely clean. Wish we could stay for another night.

1 people find it helpful

Accommodation's Reply
20 Jan 2022
Dear Eunice, Greetings from your friendly team at Ascott Raffles Singapore and thank you for giving us the great privilege and pleasure to have been of service to you. We are incredibly grateful you took the time to review your experience at our serviced residence and for letting us know you had a great stay with us. ---- We are thrilled to learn you are impressed with the décor and ambiance of our 108sqm Finlayson suite. Our management values our customer satisfaction as top priority and we are committed to our customers. It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. Its customers like you who make our job wonderful, and we are truly grateful to you for inspiring us and fueling our passion to serve. --- All of us have truly enjoyed being of service to you, and we earnestly look forward to welcoming you back for more enjoyable and comfortable stays. We are at your service. Thank you. --- Kind regards, The management of Ascott Raffles Place Singapore
Low
icon-origin-TRAVELOKA

9.4

/10

Reviewed 156 week(s) ago

The Finlayson Suite is huge! The street view was also pretty great. But service was slightly off for our stay (asked for a bathrobe but in the end not delivered). Overall, still a nice stay.

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Accommodation's Reply
17 Jan 2022
Dear Low, Greetings from your friendly team at Ascott Raffles Place Singapore! Thank you for choosing our centrally located serviced residence and for taking time to review your stay with us. We are delighted you had a comfortable stay with us, and you are impressed with the décor and ambiance of our fully equipped 109sqm Finlayson Suite. We sincerely apologise for the disappointment caused to you by our team’s failure to provide you with bathrobes when you requested, and we would like to assure you our various management teams shall investigate and counsel their team member concerned. All of us sincerely hope this slight detraction in your stay will not prevent you from staying with us again. Thank you for giving us the pleasure and privilege of hosting you at our serviced residence. We earnestly look forward to welcoming you back. Kind regards, The management of Ascott Raffles Place
Sharmely Y.
icon-origin-TRAVELOKA

6.9

/10

Reviewed 156 week(s) ago

Had requested an ice bucket and 2 wine glasses at the front desk during check-in. Almost a 1hr later we had to call room service only for them to tell us that the ice machine had broken down and they had no ice. But nobody had called us to let us know and nobody had brought up the wine glasses either. We had to leave the room for lunch, had set the privacy settings to do no disturb but someone had come into the room without my knowledge just to place 1 wine glass on the kitchenette. I am not really concerned regarding the lack of service on the requested items more so on the lack of privacy and security.
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Accommodation's Reply
17 Jan 2022
Dear Sharmely, We deeply regret to learn you have been dissatisfied with your stay at our serviced residence and we are truly sorry for the disappointment caused to you by our service. Kindly allow us to assure you our management is very concerned as it is always our sincere hope our guests enjoy their stays with us. We truly appreciate your valuable feedback and following your feedback, we would like to assure you our various management teams shall be investigating, and we shall definitely focus our efforts in the areas we lack. All of us truly hope you will us an opportunity to recover your lackluster stay experience and allow us to change your impression of our service. It is our earnest wish you to welcome you back, giving us the opportunity to create a better experience for you. All of us sincerely wish you well as you embark on this next chapter of life. Thank you. Kind regards, The management of Ascott Raffles Place
Erza E.
icon-origin-TRAVELOKA

6.1

/10

Reviewed 163 week(s) ago

Awkward checking experience because 2 staff members were arguing in front of us at the reception area. They were more fixated on arguing and had not even noticed that we were already in the lobby ready to check in. Staff generally unfriendly and feel unwelcoming. Only saving grace was that the room is spacious and clean. But that first impression pretty much ruined our perception of the place. If you're driving, there ' s no car park at the building itself so you have to park at other venues close by with exorbitant parking fees. Don't trust the recent hype around this place.
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TAY
icon-origin-TRAVELOKA

9.7

/10

Reviewed 166 week(s) ago

Room is spacious and look exactly like the photos provided. Very well equipped and front desk is nice enough to let us check out at a later timing.

1 people find it helpful

Eugene
icon-origin-TRAVELOKA

6.1

/10

Reviewed 168 week(s) ago

Toilet bathtub hot water level spoil. Bed quite dusty feel itchy after sleeping on it. Don't feel comfortable at all. Checking out time I went down looking for the check out drop box suddenly one of the staff shout at me and use his finger point at me and use his finger gestures to call me over I think is quite rude. Mood spoil when leaving the hotel.
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Mohamed D. B. J.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 170 week(s) ago

Nice hotel but the only donwnside is that they don't have a carpark nearby and need to source our own carpark.

2 people find it helpful

Evangeline K.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 172 week(s) ago

Convenient venue and spacious room! Special mention to the receptionist (Shao Han) for the warm hospitality during check in and attending to our room service requests promptly!:).

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Tan J.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 172 week(s) ago

Second time staying here. Great room, great service, wonderful stay. 10/10 would recommend for all. Breakfast was mediocre and not worth the additional money. Requested for two orange juice to go as we were too full and wanted to drink it later. However, was declined as the staff mentioned that since we chose to dine in, we are not allowed to opt for takeaway.
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1 people find it helpful

A C M.
icon-origin-TRAVELOKA

6.0

/10

Reviewed 177 week(s) ago

Not worth the money. Its a service apartment without any service crew on Sundays. Restaurant was closed too. Doesn't have a parking facility. Yet expensive.

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Norhidaya B. B.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 182 week(s) ago

Splendid awesome staycations for my family! We had a great stay! Nice cozy super clean place! Will come back again!
+2

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Sayed Y.
icon-origin-TRAVELOKA

4.8

/10

Reviewed 183 week(s) ago

First of all, there's no parking space. The WiFi network was terribly poor. The power supply was not good either. Take hours just to charge my phone. Decorations for the room were not up to the standard of the price paid. Have stayed at a pan-Pacific residence a week before, it was far much better compared to this one, with the same price. Will never recommend anyone to this place. Regretted staying there. My weekend was just horrible😡
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1 people find it helpful

Chua R.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 187 week(s) ago

Good customer service provided! Room was clean and location is convenient

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Lobby 4 Ascott Raffles Place Singapore

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.