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Grand Mercure Singapore Roxy
Hotels
8.5
Impressive
From 178 verified guests reviews
What Guests Say About Their Stay
Friendly Staffs (1)
Easy Access (1)
Spacious Room (5)
Great Location (2)
Rachel G.
10
/ 10
Great staycation for me and my boyfriend. Quite disappointed that the toilet doesn't have a shower head, bidet spray but the bath tub was big and spacious 😎. The hotel was really fast and efficient on the checking in and out plus the effort of designing the room as it was my anniversary on that day + the complementary cake too! They also offered to make up my room during our 2nd day! Breakfast and lunch was good during my stay there. Was very filling and bloated 😋🤣. Swimming pool was good but during cold weather the water was really cold. Bedroom was very spacious and we had a nice view from our room. Bed was very comfortable to sleep. I don't mind coming back again for my next staycation. Stay safe everyone 😷
Jasmine L.
9.1
/ 10
Booked for a superior room. After reading reviews, decide to top up a fee for seaview since it's a staycay, definitely want to enjoy time in the room. Reached the hotel at 12 noon and was thinking if the room is not ready, shall grab lunch first. To my surprise, there was a mini snake Q forming behind me while in Q. 3 counters at reception were opened. A lovely and patient lady named Venus check me in and patiently went through the regulations. I opt for an upgrade with a reasonable fee and was allocated to Exec Room at level 16. The room was clean and huge I would say compared to the new hotel's room sizes. The hotel was nice to send a cake for a birthday celebration stay. This is a hidden gem hotel located in Marine Parade. Food is abundant and just across the street. East Coast Park is about 10 min walking distance only. We explored around since we stay in the far North, we hardly visit Katong area. Friendly staff ✅. Amenities complete ✅. Bathtub ✅ Not a staycay is complete without a soaking tub. Nice pool ✅. I would love to come back soon and experience their Suite rooms.
In the Area
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50 East Coast Road, Roxy Square, Marine Parade Rd, East Coast, Singapore, 428769
Main Facilities
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Swimming Pool
24-Hour Front Desk
Parking
WiFi
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Available Room Types in Grand Mercure Singapore Roxy
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What's around Grand Mercure Singapore Roxy
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50 East Coast Road, Roxy Square, Marine Parade Rd, East Coast, Singapore, 428769
Discover More About Grand Mercure Singapore Roxy
Location
Grand Mercure Singapore Roxy is located in area / city East Coast.
About Grand Mercure Singapore Roxy
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Grand Mercure Singapore Roxy is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Grand Mercure Singapore Roxy.
All facilities in Grand Mercure Singapore Roxy
Others
Hotel Services
- Concierge
- Express check-in
- Express check-out
- 24-hour Receptionist
Public Facilities
- Parking
- WiFi in public area
Kids and Pets
- Babysitting
Things to Do
- Outdoor pool
Transportation
- Bus/truck parking
General
- Swimming pool
In-room Facilities
- TV
Sports and Recreations
- Golf
Accommodation Policy & General Information in Grand Mercure Singapore Roxy
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Number of floors in Grand Mercure Singapore Roxy | 17 |
Another facilities in Grand Mercure Singapore Roxy | Concierge, Express check-in, Express check-out, 24-hour Receptionist, WiFi in public area |
Frequently asked question in Grand Mercure Singapore Roxy
What are available facilities at Grand Mercure Singapore Roxy?
There are top facilites at Grand Mercure Singapore Roxy such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Mercure Singapore Roxy?
The standard check-in time at Grand Mercure Singapore Roxy is starting from From 14:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in Grand Mercure Singapore Roxy
Overall Ratings & Reviews Grand Mercure Singapore Roxy
Traveloka (178)
Other (1003)
8.5
Very Good
From 178 reviews
Provided by travelers on
Cleanliness
8.7
Room Comfort
8.5
Meal
8.4
Location
8.6
Service & Facilites
8.7
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Traveler Reviews Grand Mercure Singapore Roxy
Number of reviews per page
20
40
HH
Hafidz H.
10.0
/10
Reviewed 4 week(s) ago
The staff very friendly, and strategic locations.
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Rafly
8.5
/10
Reviewed 77 week(s) ago
Its kind of Hotel, but clean and neat. Best location for east cost area, near mall, shopping center, 16 mins from changi, 15 mins from seafood center.
Find this review helpful?
AT
Andi T. M.
5.6
/10
Reviewed 130 week(s) ago
We stayed on the 9th floor. The room looks outdated with an old-fashioned interior (no renovation). Some parts of the bathroom walls have white cement patches. Not suitable between the price of Sin $ 240 per night (holiday season) with the comfort of the room. I will not stay here anymore.
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AS
Aneke S.
8.5
/10
Reviewed 136 week(s) ago
The room is quite large, so it can fit 1 extra bed. The facilities are quite good, the rooms are clean. The service is quite good. The location is not far from Changi and near Tanjong Katong. It's a bit difficult to find a taxi. Long wait.
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5 people find it helpful
Charlene
9.4
/10
Reviewed 141 week(s) ago
We really enjoyed the staycay here! The room is spacious, clean and bed is comfy, the ocean view was great. Hotel staff was friendly and helpful. Just one small improvement that can be done will be the bath towels, they had a slight cigarette/bbq smell. The lift lobby of our floor was a bit too dim and there were some Chinese dolls on display. Overall it's still a great experience we will definitely want to come back again.
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1 people find it helpful
Rachel G.
10.0
/10
Reviewed 147 week(s) ago
Great staycation for me and my boyfriend. Quite disappointed that the toilet doesn't have a shower head, bidet spray but the bath tub was big and spacious 😎. The hotel was really fast and efficient on the checking in and out plus the effort of designing the room as it was my anniversary on that day + the complementary cake too! They also offered to make up my room during our 2nd day! Breakfast and lunch was good during my stay there. Was very filling and bloated 😋🤣. Swimming pool was good but during cold weather the water was really cold. Bedroom was very spacious and we had a nice view from our room. Bed was very comfortable to sleep. I don't mind coming back again for my next staycation. Stay safe everyone 😷
Read More
2 people find it helpful
yr
yudho r.
9.1
/10
Reviewed 151 week(s) ago
The room is seems pretty old but well maintained. And the staff is super friendly! The location is quite far from MRT but looks like there will be new MRT lane just in front of the hotel in about next year.
2 people find it helpful
LS
Lin S.
8.8
/10
Reviewed 152 week(s) ago
Great Staycay at Grand Mercure. Hotel was very thoughtful to gift us free cake as we mentioned that we are celebrating our anniversary. Some feedbacks though would be to upgrade the TV to smart TV and install bidet in the toilet.
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Z
Zhaomin
9.7
/10
Reviewed 154 week(s) ago
Roxy surprised me with a birthday cake along with a HBD set up in the room :> Thank you! Overall stay in Roxy was superb because the room was good (we got a great deal for year end staycay) and the location was even better! You wouldn’t get hungry in Katong/Joo Chiat because wew - so much sumptuous meals around! Not forgetting the beautiful ECP is also located 10-15 mins away 🥰 Luv it!
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1 people find it helpful
sql
9.4
/10
Reviewed 155 week(s) ago
Everything about this hotel is just lovely. Front desk very helpful and friendly, they saw it was my birthday and wished me a happy birthday and gave me a free room upgrade as well as a birthday cake and decoration. (saw it on the check in paper myself, they didn't tell us to try and get some recognition or smth which says a lot-it ' s a v good thing btw) since it ' s such a peak period they were still able to give me late check out till 1pm. Hotel room was generally clean, just very very minor stains on the sheer which is not a problem for me since everything else was quite decent, aircon was little noisy tho. Overall 10/10 despite it being a old hotel.
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TP
Tan P. Y.
8.5
/10
Reviewed 155 week(s) ago
Room is big to accommodate 2 adults & 2 kids with extra roll over bed provided by hotel. Friendly staffs and allow slightly late check out at 1pm. Kids got more space to move ard the room and enjoying their bathtub bath even if they can't go swimming if raining. Except for the swimming pool water is quite cold. Otherwise everything is fine here
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1 people find it helpful
ey
eric y.
9.7
/10
Reviewed 155 week(s) ago
Had a pleasant stay at the hotel. Long queue to check in but it cleared rather fast, no complaints there. Pool was fully booked, which was disappointing for the kiss. Gym only opens at 8am. Perhaps management can consider allowing guests to use from 6am. Overall, love the place.
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AD
Az Deo
8.5
/10
Reviewed 156 week(s) ago
The location of the hotel is good; In front of Parkway Parade Mall. Quite accessible to town area due to ECP is just around the corner. Housekeeping services was quite efficient when we asked for assistance. Nevertheless, the hotel could improve on having its meals on halal certification.
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Kv
K velu
6.0
/10
Reviewed 158 week(s) ago
Toilet doesn't have bidget spray for washing.
1 people find it helpful
Sally Sia
6.8
/10
Reviewed 159 week(s) ago
Check in time took almost 1 hour. No dedicated check out lanes. In the same queue as check in. Hotel charged for ice cubes, which is complimentary in many hotels. Hotel set breakfast was disappointing with my scramble eggs serve cold and not much varieties.
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Ila
6.1
/10
Reviewed 160 week(s) ago
1. The room has a smell like soiled floors not dry well. 2. Expired toiletries. 3. Check in was based on booking confirmation despite us indicating remarks was well ignored. As they said follow the no of pax they are seeing. But was able to rectify and give us the rollaway bed. Not so automatic. 4. I don't see any indication like note saying that room has been sanitized too. 5. Swimming pool only allowed 2 pax per booking so must book 2x to get 4 pax in from same household. 6. 10 pax per swim slot but from our room we don't even see those people in the pool. Less than 10. We might not return here. If you are here just for the sake of one night stay and not using facilities should be OK I guess.
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candice yeo
9.7
/10
Reviewed 160 week(s) ago
Clean rooms. Friendly staff. Very efficient in handling request. Good place to stay.
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Chia Ailing
9.1
/10
Reviewed 160 week(s) ago
This hotel is great, the staff were efficient in their service and polite. It 's location is fantastic, just a few minutes walk to nearby shopping mall and hawker center which is very convenient.
1 people find it helpful
BS
Billy S. C. H.
6.2
/10
Reviewed 161 week(s) ago
The hotel location is good, but the rooms are very aged. Maybe its due to for a refresh.
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LW
LIM W. C.
5.9
/10
Reviewed 162 week(s) ago
Room got musty smell (927)- Upon checking in when I got up to l9 I got shocked. Once lift door was open barrier strappee was there. I thought it was closed zone due to quaraintine hotel etc hence need to go down again.-Once head down to front desk, staff then told me I can go under the strap and walk over to my room.- About late night called housekeeping & front desk several times for extra towel and none pick up.- Left a stuff inside room, called hotel mainline again 7 x but none pick up. Then no choice I got to call reservation hotline to help for lost and found stuff for assistance. Sorry to say this hotel had changed a lot compared to my stayed last time before pre covid.
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Number of reviews per page
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