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Grand Park City Hall
8.5
/10
Very Good
351 reviews
What Guests Say About Their Stay
Ee Soh H. G.
10.0
/ 10
It was a great staycation and absolutely enjoyed our stay at gpch oasis Junior Suite. The suite is located at the same level as the outdoor swimming pool and has access to the pool deck from our room! The room was lovely and we were welcomed by complimentary red wine and cookies from the hotel. Bedding is awesome and both my partner and myself loved the soft pillows. We also liked the bathroom where there were 2 sinks and faucets so we don't have to vie for it, it comes with the steam bath function. The swimming pool too have two jacuzzi area which was great. We also wanted to commend Chef Judy and the service team in the Crystal Club for their warm hospitality and we loved Chef Judy's cooking, and her passion for sharing her creations. Suggestion for improvement - refrigerator in the suite was not as cold as we liked, hence we had to call the service manager to request for ice. Exterior of the hotel walls should be maintained so that it gives guests a cleaner and fresh look as the interior of the hotel is amazing!
Andre R.
9.4
/ 10
Most friendly and helpful receptionist ever, so lovely and great first impression of hotel. The restaurant staff were just lovely and the food was amazing I was very pleased with my stay, and although short and sweet this time, I hope to be back for a longer visit in the future.
Hilda K.
10.0
/ 10
Very nice place! Good service and friendly staff.
In the Area
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10 Coleman Street, Marina Bay, Singapore, 179809
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Grand Park City Hall
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What's around Grand Park City Hall
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10 Coleman Street, Marina Bay, Singapore, 179809
Discover More About Grand Park City Hall
Located in a prime spot in the Singapore Civic District and within the Central Business District, Grand Park City Hall stands as a top-notch 5-star luxury hotel. Situated near major shopping malls like Raffles City and Capitol Piazza, offering a myriad of dining options. Suntec City and the Marina Bay entertainment and business district are minutes away by car. We look forward to welcome you with our warm and loving hospitality.
By blending the new with the old, our hotel seamlessly intertwines history and heritage into its fabric. Visual touches acknowledge this connection: lining the walls of our hotel are unique black and white photography of familiar landmarks past and present - a tribute to the colonial past of nearby landmarks such as the National Gallery, Peranakan Museum and Supreme Court. Embark on a journey of discovery as we invite you to explore a world of inspired experiences at Grand Park City Hall.
Set to be City Hall's latest dining destination, Tablescape known as one of the best fine dining restaurants in CBD Singapore is located on level 3 of Grand Park City Hall. Featuring table service, classic dishes with a contemporary twist, and an interior of neoclassical beauty, guests are transported back to a time when dining at a restaurant was a special moment in life.
The bar brings together an inspired list of artisanal cocktails, wines, and craft beers to complete the dining experience, and create an exquisite destination for all-occasion dining in the heart of Singapore’s historic civic and business district.
Grand Park City Hall also offers Muslim-Friendly amenities including breakfast with a separate section with Muslim-Friendly selection, prayer mats, bidet spray installed in selected room category (Deluxe Room), dipper, etc. And you can also find out more on our IPTV or from our friendly concierge team members on information on location of nearest mosques and Halal-certified restaurants.
All facilities in Grand Park City Hall
Bar, Cafe and Lounge
Swimming Pool
Lobby
Accommodation Services
Exterior
Hotel Services
- Bellhop
- Welcoming drinks
- Concierge
- Money changer
- Doorman
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Mobile
- Multilingual staff
Public Facilities
- Parking
- Elevator
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Bathrobe
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Refrigerator
- Shower
- TV
Food and Drinks
- Restaurant with AC
- Bar
- Breakfast
- Breakfast (surcharge)
- Set menu dinner
- Set menu lunch
General
- AC
- Connecting rooms
- Non-smoking room
- Smoke-free
Accessibilty
- Accessible bathroom
- Accessible parking
- In-room accessibility
- Wheelchair accessible
Nearby Facilities
- ATM/Banking
- Gift shop
- Shops
- Supermarket
Transportation
- Airport transfer
- Limited parking
- Limo or town car service
Kids and Pets
- CRIBS
- Highchairs
Business Facilities
- Photocopier
Things to Do
- Fitness center
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Grand Park City Hall
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
General Check-in Instructions
Standard check-in time is 3pm and check-out time is 12noon. Guests must be at least 21 years of age in order to check-in to the hotel.
Hotel Carpark Parking is subject to availability and applicable charges may apply.
In case of activation of the hotel for Government duty or any Singapore government led activation, this reservation may be cancelled, transferred to another hotel based on availability or postponed to a future date with short notice.
To facilitate a seamless guest experience during your stay with us, please download the Hotel’s mobile app via Apple or Playstore. Our GPCH app will allow you to pre-register* your profile prior to arrival and utilise your phone as a mobile key card after you've checked in! What's more, you can adjust your room's lighting, climate cooling and request for extra amenities all within the app! *For ease of check-in, you are encouraged to do the "Pre-Arrival". Please note that this option is only available 48hrs prior to your check-in date. The "Booking number" is the hotel confirmation number (not the Itinerary number), you may contact Hotel Reservations Department. Guests are required to block a check-in time via the below link before arrival to ensure there is safe distancing at all times. Grand Park City Hall check-in time booking link: https://bit.ly/3nDiJAV
Hotel Carpark Parking is subject to availability and applicable charges may apply.
In case of activation of the hotel for Government duty or any Singapore government led activation, this reservation may be cancelled, transferred to another hotel based on availability or postponed to a future date with short notice.
To facilitate a seamless guest experience during your stay with us, please download the Hotel’s mobile app via Apple or Playstore. Our GPCH app will allow you to pre-register* your profile prior to arrival and utilise your phone as a mobile key card after you've checked in! What's more, you can adjust your room's lighting, climate cooling and request for extra amenities all within the app! *For ease of check-in, you are encouraged to do the "Pre-Arrival". Please note that this option is only available 48hrs prior to your check-in date. The "Booking number" is the hotel confirmation number (not the Itinerary number), you may contact Hotel Reservations Department. Guests are required to block a check-in time via the below link before arrival to ensure there is safe distancing at all times. Grand Park City Hall check-in time booking link: https://bit.ly/3nDiJAV
Deposit
Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Grand Park City Hall | 184 |
Number of floors in Grand Park City Hall | 10 |
Another facilities in Grand Park City Hall | Bellhop, Welcoming drinks, Concierge, Money changer, Doorman |
Frequently asked question in Grand Park City Hall
What are available facilities at Grand Park City Hall ?
There are top facilites at Grand Park City Hall such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Park City Hall ?
The standard check-in time at Grand Park City Hall is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Grand Park City Hall provide breakfast?
Yes, Grand Park City Hall provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Grand Park City Hall
Traveloka (351)
Other sources (849)
8.5
Very Good
From 351 reviews
Provided by travelers on
Cleanliness
9.0
Room Comfort
8.8
Meal
8.3
Location
8.9
Service and Facilites
8.7
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Traveler Reviews Grand Park City Hall
Number of reviews per page
20
40
Customer reviews
KF
Kho F.
8.5
/10
Reviewed 65 week(s) ago
Very good. Hotel The room is clean.
Find this review helpful?
cw
cyndiana w. d. s.
9.7
/10
Reviewed 93 week(s) ago
So far all good, near MRT, near mall, easy to find foods, even for the gifts, love the modern room, the pool, the staffs, but you need to upgrade the variant breakfast every morning. I would like to staying here again next time
1 people find it helpful
MH
Melvin H.
9.7
/10
Reviewed 102 week(s) ago
Nice, state of the art rooms. But a bit troublesome with the sophistication itself. Location is good. The price wants to be cheap, order far away. There are only TV channels for movies, 2 channels. A little disappointed.
See original
2 people find it helpful
CM
Carol M. S.
9.7
/10
Reviewed 103 week(s) ago
The service was great, the room was very nice also. I love the location as it is near to a mall with a great food court and also very near to the MRT station. Would recommend!
3 people find it helpful
LB
LINAWATI B. B.
4.8
/10
Reviewed 110 week(s) ago
I got stuck in their old sliding shower area for 30 mins before engineers came to get me out. The hotel staff did not apologize for it. We had to queue up for 30 mins at the reception just to get a room change. They did not care about us and our comfort.
Find this review helpful?
EC
Ekapol C.
9.4
/10
Reviewed 112 week(s) ago
Great room, great location. Nice amenities.
1 people find it helpful
AC
Aphichit C.
9.1
/10
Reviewed 114 week(s) ago
Very comfortable, and the location is great easily to talk everywhere.
1 people find it helpful
SA
SHAHERA A. R.
9.7
/10
Reviewed 117 week(s) ago
Everything was really pleasant for us. From the great service right to the amazing breakfast spread. Location is really good and convenient to go around the city area. It was a really great stay at this nice hotel.
1 people find it helpful
RS
Realita S. P.
9.4
/10
Reviewed 118 week(s) ago
The room was spacious and futuristic. The hotel is near downtown/central of the city. Nearby, you can find many store and shopping plaza. Great stay 🫶🏻.
Find this review helpful?
SJ
Shera J. T.
9.4
/10
Reviewed 124 week(s) ago
The hotel location is very strategic, near Funan mall and MRT station. The hotel design is very modern and all the staff are very friendly. Will be back for sure.
See original
4 people find it helpful
TT
Thach T. K. T.
9.7
/10
Reviewed 131 week(s) ago
Clean and very beautiful, convenient location for shopping Funagnga right there
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Find this review helpful?
JW
Johny W. S.
9.7
/10
Reviewed 135 week(s) ago
The front office was very helpful when we asked for a plastic chair in the bathroom because we had an injury so we couldn't shower while standing. The front office instead prepares a room with a bathroom to disable it plus give it plastic. Very satisfy.
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Find this review helpful?
Accommodation's Reply
28 Sep 2022
Dear Mr Johny,
Thank you for choosing to stay at the Grand Park City Hall and for giving us a high rating for your stay.
I am glad that you were happy with the services of my team and all of us look forward to welcome you back soon for another wonderful stay.
Warmest regards,
Jeane Lim
General Manager
G
Guest
6.5
/10
Reviewed 137 week(s) ago
Great location, not sure I would classify it as a 5 star hotel. Arrived around 11am with a day of meetings planned and originally front desk staff did not want to let me check in, even after I explained to them I would have meetings all afternoon and into the evening. They said what if the room was dirty or something was broken in the room, which I thought was an expectation for staff of a 5 star hotel. The room was in front of the lifts and loud with people coming and going late at night. Room was okay, nothing amazing. Breakfast looked so so, I paid for breakfast but did not eat as did not look overly appetizing.
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3 people find it helpful
Accommodation's Reply
16 Sep 2022
Dear Mr Owen,
Thank you for taking time to provide us your feedback.
Your comments have been noted. Please accept our apology for not meeting your expectations during your stay.
I hope you had a pleasant stay and look forward to welcome you back in the near future.
Warmest regards,
Jeane Lim
General Manager
GG
Gavin G.
9.7
/10
Reviewed 137 week(s) ago
The room was very nice and smart! The service staff was very prompt with our requests. Will definitely be back again.
7 people find it helpful
Accommodation's Reply
14 Sep 2022
Dear Mr Gavin,
Thank you for choosing to stay at the Grand Park City Hall and for taking time to provide us your feedback.
I am glad that you enjoyed your stay and the services provided by my team.
All of us at Grand Park City Hall look forward to welcome you back for another wonderful stay soon.
Warmest regards,
Jeane Lim
General Manager
ES
Ee Soh H. G.
10.0
/10
Reviewed 143 week(s) ago
It was a great staycation and absolutely enjoyed our stay at gpch oasis Junior Suite. The suite is located at the same level as the outdoor swimming pool and has access to the pool deck from our room! The room was lovely and we were welcomed by complimentary red wine and cookies from the hotel. Bedding is awesome and both my partner and myself loved the soft pillows. We also liked the bathroom where there were 2 sinks and faucets so we don't have to vie for it, it comes with the steam bath function. The swimming pool too have two jacuzzi area which was great. We also wanted to commend Chef Judy and the service team in the Crystal Club for their warm hospitality and we loved Chef Judy's cooking, and her passion for sharing her creations. Suggestion for improvement - refrigerator in the suite was not as cold as we liked, hence we had to call the service manager to request for ice. Exterior of the hotel walls should be maintained so that it gives guests a cleaner and fresh look as the interior of the hotel is amazing!
Read More
+2
2 people find it helpful
Accommodation's Reply
08 Aug 2022
Dear Ms Ee,
Thank you for choosing Grand Park City Hall for your staycation.
Your detailed feedback has been noted. We will follow up on the fridge issue.
Thank you for the 5-star rating that you have given us. This is a great encouragement to my team. I am sure Judy and the service team will be pleased to receive your kind compliments.
All of us at Grand Park City Hall look forward to welcome you and your partner back for many more wonderful staycations.
Warmest regards,
Jeane Lim
General Manager
Ooi LeeMei
9.1
/10
Reviewed 145 week(s) ago
Did a 1night staycation. The hotel is next to Funan and a 10 min walk to raffles city and city hall MRT so very convenient. What I like: The bed is comfy. The room is spacious but the sofa area is kind of odd. Service - they upgraded us as our original category of room is not ready. What I don't like: Not soundproof. We can hear people talking when they walk past our door, even though our room is in a corner. The toilet flush is very loud. Average: Breakfast. TV channels. Might come back again if manage to get a good price
Read More
3 people find it helpful
Accommodation's Reply
19 Jul 2022
Dear Ms Ooi,
Thank you for choosing to stay at the Grand Park City Hall.
We appreciate the time that you have taken to provide us your feedback.
We hope that overall, you had a pleasant stay and look forward to welcome you back in the near future.
Warmest regards,
Jeane Lim
General Manager
Chan Mau Seng
10.0
/10
Reviewed 146 week(s) ago
Very good hotel location. Clean and modern design. Recommend to all ❗.
2 people find it helpful
Accommodation's Reply
12 Jul 2022
Dear Mr Chan,
Thank you for coosing to stay at the Grand Park City Hall.
I am happy that you enjoyed your stay. The 5-star rating that you have given us is a great encouragement to my team.
I look forward to welcome you back for more wonderful stays in the near future.
Warmest regards,
Jeane Lim
General Manager
CD
CHRISTINA D.
6.0
/10
Reviewed 152 week(s) ago
We stayed at the Grand Park hotel and when we wanted to checkout, we were charged a WIFI fee of $100 for 5 nights ($20/night) even though we stayed only 2 nights at this hotel and we didn't use the WiFi at the hotel and the receptionist required us to pay the WIFI fee. Very disappointed with the service, be careful if you want to stay at this hotel, remember to check carefully the fees charged before checkout.
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See original
6 people find it helpful
Jamie
8.5
/10
Reviewed 157 week(s) ago
Very nice room … just that the touch screen that controls all the lights in the room isn't that sensitive … overall the room was very cozy and comfortable.
4 people find it helpful
Accommodation's Reply
27 Apr 2022
Dear Jamie,
Thank you for choosing to stay at the Grand Park City Hall.
I am delighted that you liked the room and enjoyed your stay.
I look forward to welcome you back soon.
Warmest regards,
Jeane Lim
General Manager
sT
salohCKhtan T.
5.5
/10
Reviewed 213 week(s) ago
You forever can’t get in touch with their front desk staff. Even if you have urgent thing to ask. Nobody will pick up your call.
5 people find it helpful
Number of reviews per page
20
40
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