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Hotel Mi Bencoolen

Name: Hotel Mi Bencoolen
Address: 41 Bencoolen Street, Bencoolen, Bugis, Singapore, 189623, 41 Bencoolen Street, Singapore, 189623, Singapore
Rating: 8.8

Hotels

8.8

Impressive

From 1,670 verified guests reviews

What Guests Say About Their Stay

Strategic Location (20)

Nice Interior (1)

Friendly Staffs (18)

Clean Room (26)

Trissia S.

9.4

/ 10

Good room with affordable price. Friendly staffs, especially mr. Anuar, he did awesome services.

Ivan H. N.

9.1

/ 10

Highly recommended. Friendly and helpful staff. The room is very clean the housekeeping crew did great job. 2 minutes walk to Bencoolen MRT, 10 mins to Bugis X, 10 mins to Chijmes. Will stay at this hotel again for the next visit.

Puspita S. P.

9.7

/ 10

I take family room since I go with my little family including my mother in law. So far the bed room enough for us, there are 2 queen bed inside the room. Room condition were clean and internet connection is very good 👍🏻 I can watching youtube from the LCD TV directly specially for kids song. I don’t need to activate my youtube on my phone again.

In the Area

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41 Bencoolen Street, Bencoolen, Bugis, Singapore, 189623

Strategic Location

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

Hotel Mi Bencoolen is a hotel in a good neighborhood, which is located at Bencoolen. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Hotel Mi Bencoolen

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41 Bencoolen Street, Bencoolen, Bugis, Singapore, 189623

9.2

Strategic Location

Discover More About Hotel Mi Bencoolen

Location

Hotel Mi Bencoolen is a hotel in a good neighborhood, which is located at Bencoolen.

About Hotel Mi Bencoolen

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Hotel Mi Bencoolen.

Are you a shopaholic? Staying at Hotel Mi Bencoolen will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Hotel Mi Bencoolen provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Hotel Mi Bencoolen, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Hotel Mi Bencoolen is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Mi Bencoolen exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hotel Mi Bencoolen is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Hotel Mi Bencoolen.

All facilities in Hotel Mi Bencoolen

Swimming Pool

Fitness Center

Lobby

Accommodation Services

CleanAccommodation

Public Facilities

Parking
Elevator
Late check-out
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Safety deposit box
WiFi in public area

Nearby Facilities

ATM/Banking
Beauty salon
Gift shop
Grocery
Hair salon
Laundry
Shops
Supermarket

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Shower
TV

Hotel Services

Concierge
Money changer
Front desk
24-hour Receptionist
Luggage storage
Multilingual staff

General

AC
Family room
Non-smoking room
Swimming pool
Smoke-free

Things to Do

Fitness center
Garden
Outdoor pool

Accessibilty

Accessible bathroom
In-room accessibility
Wheelchair accessible

Transportation

Limited parking
Parking with surcharge

Connectivity

Free WiFi

Accommodation Policy & General Information in Hotel Mi Bencoolen

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 11:00

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.

Late Check-out

You're allowed to check-out past the accommodation's check-out time. If you wish to do so, please contact the accommodation. Additional charges apply.

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General Information

Popular Facilities	AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 15:00 - Before 11:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at Hotel Mi Bencoolen	342
Number of floors in Hotel Mi Bencoolen	9
Another facilities in Hotel Mi Bencoolen	Late check-out, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Safety deposit box

Frequently asked question in Hotel Mi Bencoolen

What are available facilities at Hotel Mi Bencoolen?

There are top facilites at Hotel Mi Bencoolen such as AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Hotel Mi Bencoolen?

The standard check-in time at Hotel Mi Bencoolen is starting from From 15:00 while the latest check-out time is at Before 11:00

Does Hotel Mi Bencoolen provide breakfast?

Yes, Hotel Mi Bencoolen provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Hotel Mi Bencoolen

Overall Ratings & Reviews Hotel Mi Bencoolen

Traveloka (1670)

Other (1000)

8.7

Very Good

From 1.7K reviews

Provided by travelers on

Cleanliness

9.0

Room Comfort

8.5

Meal

7.9

Location

9.2

Service and Facilites

8.8

People often mention about Hotel Mi Bencoolen

All

Bedroom (13)

Accessibility (12)

Ambiance (11)

Distance to City Center (10)

Bathroom (10)

Surroundings (8)

Staff Friendliness (8)

Wifi (7)

Hotel Area (7)

Check-in/out Time (6)

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Traveler Reviews Hotel Mi Bencoolen

Number of reviews per page

PRIMA Y.

Business

9.4

/10

Reviewed 3 week(s) ago

I like Mi Bencoolen Hotel because the location is very close to Bencoolen MRT station and bus shelter to go to my workplace. Around the hotel it is also easy to find 24-hour halal food. The hotel staff service is friendly, helpful and also agile. Hotel rooms with modern design, sufficient lighting, and clean. Free drinking water from the tap in the bathroom. It's just that the room is a little less soundproof from the hallway. Overall I am very satisfied staying at Mi Bencoolen Hotel.

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1 people find it helpful

Accommodation's Reply

09 Dec 2024

Dear Prima, Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a positive experience during your stay at Hotel Mi Bencoolen. Your kind words inspire and motivate our team to continue providing exceptional service. We take great pride in offering each guest a warm and welcoming environment, and we will be sure to pass along your compliments to our dedicated team members. We’re thrilled that you chose our hotel, and we hope to have the pleasure of welcoming you back soon. Once again, thank you for your support. We look forward to your next visit! Yours sincerely, Had Firdaus | Senior Front Office Executive

L***a

Leisure

9.1

/10

Reviewed 3 week(s) ago

I was staying in Mi Bencoolen for 4 nights in November 2024. I booked standard double room for 2 adults & my 4 years old daughter. The room is small that you cannot open 2 medium luggage at the same time. The music from nearby bar can be heard from our room too. However, the hotel is in perfect location for MRT as it is super close to Bencoolen (dtl line) and Bras Basah. Across the street is food court with lower price than other because Bencoolen surrounded by campus. Which it is perfect as we went to Singapore in rainy season. Super clean, they change our towel everyday.

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Accommodation's Reply

06 Dec 2024

Dear Sir/Mdm, Thank you for sharing your feedback with us! We’re happy to hear that you appreciated our central location, with easy access to both Bencoolen and Bras Basah MRT stations, as well as the nearby food court offering great value. We’re also glad you found the hotel clean and enjoyed our daily towel service. We truly value your comments regarding the room size and noise from the nearby bar, and we’ll take them into consideration to enhance our future guests' experience. We understand the importance of comfort during your stay, especially when traveling with family, and we will continue to work on improving our accommodations. We hope to have the opportunity to welcome you and your family back to Mi Bencoolen for your next visit to Singapore! Best regards, Ryan Tan Assistant Front Office Manager

N***a

Leisure

9.4

/10

Reviewed 4 week(s) ago

The hotel and rooms are clean, drinking water is available in each room. The toilet already uses a jet washer. Easy access because it is close to the MRT and Bus lines. Highly recommended.

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5 people find it helpful

Accommodation's Reply

28 Nov 2024

Dear Sir/Mdm, Thank you for your positive feedback! We’re thrilled to hear that you found our hotel and rooms clean, and that you appreciated the convenience of having drinking water in the room and the jet washer in the bathroom. We’re also glad you enjoyed our central location, with easy access to the MRT and bus routes. We truly appreciate your recommendation and look forward to welcoming you back in the future! Best regards, Ryan Tan Assistant Front Office Manager

Natcha P.

8.3

/10

Reviewed 5 week(s) ago

House keeping team are noisy some times they shouldn't play music while working. As I'm a very light sleeper. I think the front office should keep the house keeping team not start working to close to my room in the mornings.

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Accommodation's Reply

27 Nov 2024

Dear Natcha P., Thank you for sharing your feedback. We sincerely apologize for the disturbance caused by the housekeeping team during your stay. We understand that, as a light sleeper, the noise from their activities was disruptive, and we regret that it impacted your experience. Please rest assured that we will address this with our housekeeping team to ensure that music and noise levels are kept to a minimum while working, especially near guest rooms. Additionally, we will review scheduling practices with the front office to prevent any early disturbances in the future. We appreciate your understanding, and we hope to welcome you back in the future for a more peaceful and enjoyable stay. Best regards, Ryan Tan Assistant Front Office Manager

R***i

8.5

/10

Reviewed 5 week(s) ago

It's quite good for the view from the balcony, unfortunately when I asked for the room to be cleaned on the second day, they didn't clean it until the third day, the front office name Gisell needs to smile and lil bit friendly like the front office in the morning they are very friendly 😊

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3 people find it helpful

Accommodation's Reply

27 Nov 2024

Dear Sir/Mdm, Thank you for your feedback and for highlighting the beautiful view from your balcony. We're glad you enjoyed it! However, we apologize for the delay in housekeeping service and for not meeting your expectations on the second day. We will certainly review our procedures to ensure that such delays do not occur in the future. We also appreciate your comments regarding Gisell at the front office. We will share your feedback with her and the team, as we aim to ensure all guests receive the same warm and friendly service. Thank you for your constructive comments, and we hope to have the opportunity to welcome you back for a more seamless and enjoyable stay. Best regards, Ryan Tan Assistant Front Office Manager

Reni D. S.

8.7

/10

Reviewed 6 week(s) ago

The location is close to everywhere, MRT and Shuttle access is close, the room was quite clean when we first arrived, but on the second day we asked for it to be cleaned but it wasn't very clean and the sheets weren't changed, the female receptionist staff were not very friendly and didn't smile, but the male receptionist and the door opener who wore a hat were friendly and smiled. Oh yeah, the room was a bit narrow so it was hard to open 2 large suitcases, but otherwise it was OK

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Accommodation's Reply

27 Nov 2024

Dear Reni D. S, Thank you for taking the time to share your feedback. We’re pleased to hear that you found the location convenient, with easy access to the MRT and shuttle services. We also appreciate your comments regarding the cleanliness of the room upon your arrival and will ensure we address the cleanliness concern you mentioned for the second day. We apologize if the level of service provided by one of our receptionists did not meet your expectations. Your feedback about the friendliness of our team is valuable, and we will be sure to reinforce the importance of a warm and welcoming attitude with all staff. We also appreciate your note regarding the room size. While we strive to make the most of our available space, we understand that it can be challenging when traveling with large luggage. Thank you again for your valuable comments, and we hope to have the opportunity to welcome you back in the future for a more comfortable and enjoyable stay. Best regards, Ryan Tan Assistant Front Office Manager

M***a

9.4

/10

Reviewed 8 week(s) ago

Good place, good ambience nice location. Near Bencoolen & Bras Basah MRT.

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Accommodation's Reply

05 Nov 2024

Dear Sir/Mdm, Thank you for your kind review! We're so glad to hear that you enjoyed the ambience of our property and appreciated our convenient location near Bencoolen and Bras Basah MRT stations. It’s great to know that our location made your stay even more enjoyable. We’d love to welcome you back whenever you're in the area again! Best regards, Ryan Tan Assistant Front Office Manager

Wahyu W.

Leisure

9.7

/10

Reviewed 10 week(s) ago

Nice and good location. Nice staff services.

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Accommodation's Reply

18 Oct 2024

Dear [Guest's Name], Thank you for your kind words! We’re thrilled to hear that you enjoyed our location and appreciated our staff's service. Your feedback means a lot to us! We hope to welcome you back soon for another great stay! Best regards, Ryan Tan Assistant Front Office Manager

mulyanah

Staycation

10.0

/10

Reviewed 11 week(s) ago

I enjoyed my 2 night stay at Hotel Mi Bencoolen, location is great, staff are friendly and helpful. Room: comfy bed, clean bathroom and everything works well. My concern only is the size of rooms. My advise is, book for a premium room and for family they have only 4 family rooms so book it well in advance. Overall I love this hotel will certainly stay at this hotel again when I return to Singapore.

1 people find it helpful

Accommodation's Reply

14 Oct 2024

Dear mulyanah, Thank you for your wonderful review! We’re delighted to hear that you enjoyed your stay at Hotel Mi Bencoolen and appreciated our friendly staff and comfortable accommodations. Thank you for your advice regarding room size and family room availability; we’re sure other guests will find it helpful. We look forward to welcoming you back on your next visit to Singapore! Best regards, Ryan Tan Assistant Front Office Manager

M***a

Leisure

8.8

/10

Reviewed 12 week(s) ago

When I stayed here, for some reason the live music was so loud that it could be heard from the room until 4am, so it was hard to sleep.

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1 people find it helpful

Accommodation's Reply

09 Oct 2024

Dear Sir/Mdm, Thank you for your feedback. We’re sorry to hear that the noise from the live music affected your sleep during your stay. Your comfort is important to us, and we apologize for any inconvenience this caused. We will address this with our team to find a better balance. We appreciate your understanding and hope to provide you with a more restful experience in the future. Best regards, Ryan Tan Assistant Front Office Manager

N***n

10.0

/10

Reviewed 13 week(s) ago

Soundproofing is a bit bad, everything else is fine

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Accommodation's Reply

03 Oct 2024

Dear Sir/Mdm, Thank you for your feedback! We’re glad to hear that you found everything to be satisfactory, but we apologize for the issues you experienced with sound insulation. We take guest comfort seriously and will look into ways to improve this aspect of our hotel. We appreciate your insights and hope to have the opportunity to welcome you back for a more pleasant stay. Best regards, Ryan Tan Assistant Front Office Manager

A***k

Leisure

8.5

/10

Reviewed 13 week(s) ago

Hotel Mi Bencoolen is quite cozy, simple, and just a short walk from the MRT. Great spot for travelers.

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Accommodation's Reply

03 Oct 2024

Dear Sir/Mdm, Thank you for your wonderful feedback! We’re delighted to hear that you found Hotel Mi Bencoolen cozy and conveniently located near the MRT. It’s great to know that our hotel is a suitable spot for travelers like you. We hope to welcome you back for another enjoyable stay in the future! Best regards, Ryan Tan Assistant Front Office Manager

F***n

10.0

/10

Reviewed 21 week(s) ago

Great location and value. Rooms are new and maintained. Staff is attentive and polite.

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Accommodation's Reply

31 Jul 2024

Dear Sir/Mdm, Thank you so much for your kind words! We’re thrilled to hear that you enjoyed our great location, found value in your stay, and appreciated our newly maintained rooms. It’s wonderful to know that our staff made a positive impression on you with their attentiveness and politeness. We’ll be sure to share your feedback with them. We look forward to welcoming you back soon and hope your next stay is just as enjoyable. Warm regards, Ryan Tan Assistant Front Office Manager

Low S. C.

Staycation

8.5

/10

Reviewed 21 week(s) ago

Overall is good except thar 1. Sound proof was bad. 2. Do nit have a complimentary for car park.

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Accommodation's Reply

30 Jul 2024

Dear Low S. C., Thank you for taking the time to share your feedback. We’re pleased to hear that you enjoyed your stay overall. However, we’re sorry to learn that the soundproofing did not meet your expectations and that the lack of complimentary parking was inconvenient. We’re continuously working to improve our facilities and services, and your comments are invaluable in helping us address these areas. We will review our soundproofing measures and explore options for enhancing our parking arrangements. Thank you again for your insights, and we hope to have the opportunity to welcome you back in the future for an even better experience. Warm regards, Ryan Tan Assistant Front Office Manager

I***h

Leisure

9.1

/10

Reviewed 24 week(s) ago

Thank you for the early check in Mr. Rezza 🙌.

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Accommodation's Reply

16 Jul 2024

Dear Sir/Mdm, Thank you for taking the time to review your stay with us. We greatly appreciate your feedback. I will be sure to pass on your kind words to Rezzal regarding his service. We hope to have the pleasure of welcoming you back again soon!

r***a

9.1

/10

Reviewed 26 week(s) ago

Available ready-to-drink tap water is quite economical when buying drinking water. The narrow room is difficult for praying but next to the hotel there is a Bencoolen mosque. All facilities are okay and no deposit.

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3 people find it helpful

Accommodation's Reply

02 Jul 2024

Dear Sir/Mdm, Thank you for taking the time to provide us with your valuable feedback. We sincerely appreciate your input and apologize for any inconvenience you experienced during your stay. Your comments have been shared with our team, who will carefully review and address the areas you highlighted. We are committed to continuously improving our services to ensure that all our guests have a pleasant and comfortable experience. We hope to have the opportunity to welcome you back in the future and provide you with a superior experience. Ryan Tan Assistant Front Office Manager

G***t

10.0

/10

Reviewed 26 week(s) ago

Staff were very nice and very accommodating. The room was a fair bit smaller than we expected but the location was fantastic.

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Accommodation's Reply

02 Jul 2024

Dear Sir/Mdm, Thank you for your positive feedback about our hotel. We are thrilled to hear that you had a great experience with us and that we were able to meet your needs during your stay. We take pride in providing exceptional service to our guests, and your satisfaction is our top priority. We're delighted to know that you felt well taken care of during your time here. When your travels bring you back to our area, we would be honoured to host you again. Please don't hesitate to reach out to us if you need any assistance with your future reservations. Ryan Tan Assistant Front Office Manager

A***E

Leisure

9.1

/10

Reviewed 27 week(s) ago

The room is small but sufficient and clean. Location is very good. Almost next to MRT station and bus stop.

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Accommodation's Reply

02 Jul 2024

Dear Sir/Mdm, thank you for sharing your feedback. We are pleased to hear that you found the room to be clean and sufficient for your needs. Our hotel's prime location near the MRT station and bus stop aims to provide convenience to our guests. Should you have any specific preferences for your next stay, please feel free to let us know. Looking forward to welcoming you back soon. Warm regards, Ryan Tan Assistant Front Office Manager

F***s

Leisure

9.1

/10

Reviewed 28 week(s) ago

The staff very friendy, and good locatian and area.

2 people find it helpful

Accommodation's Reply

02 Jul 2024

Dear Sir/Mdm, thank you for your positive review. We are delighted to hear that you found our staff friendly and enjoyed our hotel's convenient location. We strive to provide a welcoming environment and a prime location for our guests to enjoy their stay. We look forward to welcoming you back to Hotel Mi in the future. Warm regards, Ryan Tan Assistant Front Office Manager

Eza M. K.

Leisure

9.4

/10

Reviewed 29 week(s) ago

I was stayed here in 2 nights. Overall that 's greaatt! The room is clean, baby 's friendly, easy access near from MRT bencoolen, mosque, sevel and bus station. Really recommended!

1 people find it helpful

Accommodation's Reply

02 Jul 2024

Dear Eza M. K., Thank you for choosing Hotel Mi for your recent stay and for taking the time to share your feedback. We are delighted to hear that you enjoyed our clean rooms, baby-friendly environment, and convenient location near MRT Bencoolen, the mosque, Sevel, and the bus station. Your recommendation means a lot to us. We look forward to welcoming you back for another great stay! Ryan Tan Assistant Front Office Manager

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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