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JEN Singapore Tanglin by Shangri-La
Hotels
8.6
/10
Very Good
640 reviews
What Guests Say About Their Stay
Bedroom (8)
Accessibility (7)
Staff Friendliness (7)
Check-in/out Time (6)
Bryan Cheng
8.8
/ 10
Hotel room is nice and comfortable. Swimming pool is very clean! Buffet has a good selection of food and the quality is there!
Hermawan S.
9.7
/ 10
Nice swimming poll, clean room.
Melissa S.
9.7
/ 10
Nice hotel, great interior. Clean and tidy! Awesome!
In the Area
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1A Cuscaden Road, Orchard, Singapore, 249716
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in JEN Singapore Tanglin by Shangri-La
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What's around JEN Singapore Tanglin by Shangri-La
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1A Cuscaden Road, Orchard, Singapore, 249716
Discover More About JEN Singapore Tanglin by Shangri-La
Centrally located on the Orchard Road shopping district and a 2-minute walk from Orchard Boulevard MRT Station
, JEN Singapore Tanglin by Shangri-La offers easy access to Tanglin Mall retail outlets, restaurants and supermarkets. The fun and friendly team is always ready to help you discover local secrets at the hotel’s doorstep – whether a walk to the shops along Orchard Road, a stroll to the UNESCO heritage Botanical Gardens or a bicycle ride exploring the quaint neighborhood of Dempsey Hill. The hotel is also a leading venue for prestigious corporate gatherings or social occasions.All 565 guestrooms come with the necessary up-to-date amenities so guests can enjoy the hotel’s playful designs and tech-driven experiences that are made to engage. Award-winning on-site dining outlets feature diverse Chinese, Malay and Indian culinary offerings. For recreation, the hotel outstanding spa offers a variety of health and beauty-enhancing treatments. Other facilities include a fully equipped gymnasium, sauna, steam room, massage services, whirlpool and an outdoor swimming pool.
Shangri-La Cares - Your Well-being In Our Care
As part of JEN Singapore Tanglin’s ongoing efforts to create a comfortable and safe environment for our guests, the hotel has a fully vaccinated workforce and embraced a series of enhanced safety standards and precautionary measures under our “Shangri-La Cares” commitment. These hygiene and safe management measures include increased cleaning and sanitising frequency for high touch points areas, use of medical grade sanitisers and disinfectants, contactless check-in and check-out and maintaining safe distancing at all public areas of the hotel. Learn more about our Shangri-La Cares commitment at https://www.shangri-la.com/group/shangrila-cares. JEN Singapore Tanglin by Shangri-La is awarded the SafeGuard Hygiene Excellence and Safety Label by Bureau Veritas. Ah Hoi's Kitchen is an SG Clean certified establishment.
All facilities in JEN Singapore Tanglin by Shangri-La
Bar, Cafe and Lounge
Fitness Center
Functional Hall
Lobby
Accommodation Services
Hotel Services
- Bellhop
- Concierge
- Money changer
- Express check-out
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Mobile
- Multilingual staff
- Wedding service
Food and Drinks
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Breakfast (surcharge)
- Brunch
- Buffet dinner
- Cafe
- Continental breakfast
- Poolside bar
General
- AC
- Ballroom
- Banquet
- Cloakroom
- Connecting rooms
- Non-smoking room
- Swimming pool
- Smoking area
- Smoke-free
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- WiFi in public area
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
Accessibilty
- Disabled access friendly
- Accessible bathroom
- Accessible parking
- Accessible path of travel
- In-room accessibility
- Roll-in shower
- Wheelchair accessible
In-room Facilities
- Bathrobe
- Desk
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
Things to Do
- Fitness center
- Health club
- Massage
- Outdoor pool
- Pool sun loungers
- Sauna
Business Facilities
- Business center
- Conference room
- Meeting facilities
- Photocopier
Transportation
- Bicycle rental
- Parking with surcharge
Connectivity
- LAN Internet
- Free WiFi
Accommodation Policy & General Information in JEN Singapore Tanglin by Shangri-La
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Contact Accommodation Before Arrival
Guests should contact hotel 1 day(s) prior to arrival
General Check-in Instructions
Rumpoles Bar Operation Hours : Opening Time: 05.30PM Closing Time : 01:00AM
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at JEN Singapore Tanglin by Shangri-La | 565 |
Number of floors in JEN Singapore Tanglin by Shangri-La | 18 |
Another facilities in JEN Singapore Tanglin by Shangri-La | Bellhop, Concierge, Money changer, Express check-out, 24-hour Receptionist |
Frequently asked question in JEN Singapore Tanglin by Shangri-La
What are available facilities at JEN Singapore Tanglin by Shangri-La ?
There are top facilites at JEN Singapore Tanglin by Shangri-La such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at JEN Singapore Tanglin by Shangri-La ?
The standard check-in time at JEN Singapore Tanglin by Shangri-La is starting from From 15:00 while the latest check-out time is at Before 12:00
Does JEN Singapore Tanglin by Shangri-La provide breakfast?
Yes, JEN Singapore Tanglin by Shangri-La provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in JEN Singapore Tanglin by Shangri-La
Traveloka (640)
Other sources (917)
8.6
Very Good
From 640 reviews
Provided by travelers on
Cleanliness
8.9
Room Comfort
8.8
Meal
8.4
Location
8.6
Service and Facilites
8.6
People often mention about JEN Singapore Tanglin by Shangri-La
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Staff Friendliness (6)
Bedroom (5)
Distance to City Center (4)
Accessibility (4)
Room Space (4)
Bathroom (4)
Family Friendly (3)
Surroundings (2)
Wifi (2)
Check-in/out Time (2)
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Traveler Reviews JEN Singapore Tanglin by Shangri-La
Number of reviews per page
20
40
Customer reviews
B***y
Leisure
10.0
/10
Reviewed 3 week(s) ago
the in room dining is delicious with competitive price
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II
Imelda I.
Leisure
7.9
/10
Reviewed 12 week(s) ago
Check in took a long time, the reception staff was not very helpful and not very friendly. We brought a baby but they were not at all fast in checking us in even though our baby was already cranky and needed rest.
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B***i
9.4
/10
Reviewed 13 week(s) ago
One of the best hotel on my list, our family so delightful staying in this hotel. While we visited in singapore again, definitely our family will stay again. Thanks for pleasuring us with the good hospitality
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s***y
9.4
/10
Reviewed 15 week(s) ago
Close to MRT so it's easy to go anywhere
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RK
Robby K.
10.0
/10
Reviewed 16 week(s) ago
Perfecto, one of the uncle chef on breakfast is very friendly and the laksa is so delicious
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A***a
10.0
/10
Reviewed 16 week(s) ago
I stayed here for more than a week and I loved it! The location is very strategic. And the most important thing is how friendly the staff is! Especially the room services lady. They are so nice and always greet us. I didn't try the breakfast, but I did order room services. They are delicious. The room is so clean, everything feels like new. Like no scratch! No smells! Definitely will be back!
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1 people find it helpful
AS
Azelia S. Y.
8.5
/10
Reviewed 17 week(s) ago
The staff member named Danial was incredibly helpful in finding an early check-in and making some adjustments to my bed order.
1 people find it helpful
KH
Kevyn H. S.
9.4
/10
Reviewed 18 week(s) ago
The room is nice and clean. Location is good in front of the MRT station. Everything is OK and I'll stay here when in sgpore
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KK
Khang K.
5.0
/10
Reviewed 19 week(s) ago
The hotel's refund room change procedure is very complicated
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M***d
Business
6.5
/10
Reviewed 29 week(s) ago
Staff looked deficient and not caring enough. Well yeah, Singapore hospitality at its best.
2 people find it helpful
Y***o
9.4
/10
Reviewed 40 week(s) ago
Really great experience got an upgrade of our room because our birthday thank to ijad.
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K***a
Leisure
9.1
/10
Reviewed 41 week(s) ago
Very helpful staff. Nice bed and the size is good for family. That 's all.
1 people find it helpful
L***a
Leisure
6.2
/10
Reviewed 42 week(s) ago
The check in staffs (check in at 8pm) are super slow. Wait for a long time just 2 person in front of me. When check out, try to find my luggage, the staffs (same person when check in, 1 indian female, 1 gender neutral) can't find my bags. The thing is: they are super slow, and ignorant, and unwilling to help. But the staff that help me to bring the luggage down from the room, and help to keep them, and even help me to tied the boxes so it 's easier to bring my boxes is very extraordinary. He is willing to help from heart. I can tell and feel the willingness to help and serve. I just forget his name. Thank you so much for your extra service to tie my boxes. Service is from heart, and I appreciate it very much.
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F***i
Leisure
8.5
/10
Reviewed 43 week(s) ago
The hotel location is superb, just a walking distance to MRT orchard Boulevard and the Tanglin Mall just behind the hotel. The room also clean and the bed was good.
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F***l
Leisure
10.0
/10
Reviewed 49 week(s) ago
Great. The service at the restaurant is good and friendly.
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1 people find it helpful
S***i
Leisure
8.5
/10
Reviewed 55 week(s) ago
Gym and swimming pool very good. Filtered drinking water very convenient.
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S***i
Leisure
8.5
/10
Reviewed 55 week(s) ago
Clean and comfy room, and very useful they have filtered drinking water.
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LK
Linda K.
9.1
/10
Reviewed 55 week(s) ago
The check in staff gave us early check in. Thank you so much for this because we were so tired after long flight and couldn't sleep. Quite near from orchard.
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BT
Brozti T.
9.1
/10
Reviewed 57 week(s) ago
Great location and good hospitality.
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ZM
Zahwa M.
9.7
/10
Reviewed 58 week(s) ago
The staff were friendly and super helpful during our stay. The room was nice and comfortable as well.
2 people find it helpful
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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