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8.5
/10
Very Good
3,471 reviews
What Guests Say About Their Stay
Surroundings (21)
Bedroom (21)
Distance To City Center (20)
Staff Friendliness (18)
Yenni W.
10.0
/ 10
Had a great stay at Orchard Hotel. We're upgraded to premier room that comes worh bath tub amd king size bed that can fit all three of us. The breakfast buffet is surprisingly varied and when we came at about 8am there were not many guests and the spread is plenty. If you're driving they will give complimentary parking as well. 👍🏼
Foo M. Y.
10.0
/ 10
We had really a great stay! Check in was fast! No deposit required. Beautiful lobby! Got a free upgrade to family room that come with a tent that my daughter love it so much! Extra bed for her to z too. The king bed is so big. They even send in anniversary card wishes and cakes for us! Staff are all so friendly and helpful. Breakfast spread is good too. Really enjoyed our stay and we will be back for sure! Thanks for everything!
Nurul
9.4
/ 10
Booked for my husband's belated birthday celebration. Got the early check in and late check out. No deposit required. Staffs are all very nice and helpful. We also received a complimentary chocolate cake slices with a birthday card from hotel. The pool is really big but no kiddy pool so families with kids please supervise your kids. 10-15mins walk from orchard MRT. Room is clean and spacious. Will come back in the future.
Angeline
8.5
/ 10
Nice stay at Orchard Hotel. Newly renovated room with safe, ironing board, hair dryer, kettle, bath robe, room slipper provided. Also equipped with toiletries, bottles of mineral water, coffee & tea sachets.
Koh L. Y.
9.7
/ 10
Stay was good, staff are all friendly and polite and that includes the housekeeping lady whom we simply walked past. Left a note on my booking reservation about my partner's birthday, and the front desk officer (Dominic) made sure to send 2 slices of cake along with a birthday card via room service! That meant that they had to make sure we are in the room before they sent the cake up, which is really thoughtful. Food at the orchard cafe is really good, plus sweet deal of 20% for in house guests. Overall, stay was pleasant especially with early check in and late check out! Will definitely visit again!
In the Area
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442 Orchard Road, Orchard, Singapore, 238879
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Orchard Hotel Singapore
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442 Orchard Road, Orchard, Singapore, 238879
Discover More About Orchard Hotel Singapore
Location
Staying at Orchard Hotel Singapore is a good choice when you are visiting Orchard.
About Orchard Hotel Singapore
Whether you are planning an event or other special occasions, Orchard Hotel Singapore is a great choice for you with a large and well-equipped function room to suit your requirements.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Orchard Hotel Singapore.
Are you a shopaholic? Staying at Orchard Hotel Singapore will surely spoil you for numerous shopping centers nearby.
From business event to corporate gathering, Orchard Hotel Singapore provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Orchard Hotel Singapore, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Orchard Hotel Singapore is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Orchard Hotel Singapore is suitable for you who value privacy during your stay.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Orchard Hotel Singapore exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Orchard Hotel Singapore is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Orchard Hotel Singapore.
All facilities in Orchard Hotel Singapore
Bar, Cafe and Lounge
Functional Hall
Lobby
Exterior
Bedroom
Food and Drinks
- Restaurant with AC
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Buffet breakfast
- Breakfast (surcharge)
- Buffet dinner
- Buffet lunch
- Cafe
- Continental breakfast
- Dining area
- Poolside bar
- Set menu dinner
- Set menu lunch
- Snacks
- Snack bar
- Vegetarian meal
Hotel Services
- Bellhop
- Concierge
- Money changer
- Early Check-in
- Express check-out
- 24-hour Receptionist
- 24-hour security
- Late Check-out
- Laundry service
- Luggage storage
- Mobile
- Multilingual staff
- Newspaper
- Porter
- Tours
- Wedding service
Public Facilities
- Parking
- Coffee shop
- Early check-in
- Elevator
- 24-hour room service
- Late check-out
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Transportation
- Area shuttle
- Area shuttle with surcharge
- Bicycle rental
- Parking with surcharge
- Car rental
- Garage
- Limo or town car service
- Secure parking
- Shopping center shuttle
- Valet parking
- Valet parking (surcharge)
In-room Facilities
- Bathrobe
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Refrigerator
- Separate shower and tub
- Shower
- TV
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Family room
- Non-smoking room
- Swimming pool
- Smoke-free
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
Business Facilities
- Business center
- Business facilities
- Computer station
- Conference room
- Meeting facilities
- Photocopier
- Projector
Accessibilty
- Accessible bathroom
- Accessible parking
- Disabled access friendly
- Wheelchair accessible
Connectivity
- Internet point
- LAN Internet
- LAN Internet (surcharge)
- Free WiFi
Things to Do
- Fitness center
- Outdoor pool
Sports and Recreations
- Fitness center
Kids and Pets
- Highchairs
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Orchard Hotel Singapore
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Extra Breakfast
Accommodation charges SGD 44.73/guest for extra breakfast.
Breakfast
Breakfast at the accommodation will be provided from 06:30 - 10:00.
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Orchard Hotel Singapore | 656 |
Number of floors in Orchard Hotel Singapore | 18 |
Another facilities in Orchard Hotel Singapore | Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast |
Frequently asked question in Orchard Hotel Singapore
What are available facilities at Orchard Hotel Singapore?
There are top facilites at Orchard Hotel Singapore such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Orchard Hotel Singapore?
The standard check-in time at Orchard Hotel Singapore is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Orchard Hotel Singapore provide breakfast?
Yes, Orchard Hotel Singapore provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Orchard Hotel Singapore
Traveloka (3,471)
Other sources (930)
8.5
Very Good
From 3,471 reviews
Provided by travelers on
Cleanliness
8.8
Room Comfort
8.7
Meal
8.3
Location
8.6
Service and Facilites
8.6
People often mention about Orchard Hotel Singapore
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Surroundings (16)
Staff Friendliness (16)
Distance to City Center (14)
Room Space (14)
Bedroom (14)
Bathroom (14)
Hotel Area (14)
Family Friendly (12)
Accessibility (11)
Check-in/out Time (11)
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Traveler Reviews Orchard Hotel Singapore
Number of reviews per page
20
40
Customer reviews
I***i
Medical
10.0
/10
Reviewed 2 week(s) ago
Good location near orchard, food places nearby
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Accommodation's Reply
09 Apr 2025
Dear Guest,
Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. It is indeed our pleasure that you liked our location and services. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.
Best Regards,
Pearlyn Koh
Assistant Rooms Division Manager
Livia S.
Leisure
9.1
/10
Reviewed 3 week(s) ago
The hotel location is good with good surrounding. The distance to Orchard MRT station is quite far, walking 15-20 minutes, but very close to the bus stop. To Changi Airport, you can take bus number 36 for only 2 dollars. Clean hotel, friendly staff, room with comfortable space, can express check out. Thank you Orchard Hotel, see you again!
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Accommodation's Reply
09 Apr 2025
Dear Livia,
Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. It is indeed our pleasure that you liked our location and services. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.
Best Regards,
Pearlyn Koh
Assistant Rooms Division Manager
L***a
Leisure
5.4
/10
Reviewed 5 week(s) ago
The staff was not friendly at check in.
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Accommodation's Reply
09 Apr 2025
Dear L***a,
Thank you for sharing your feedback with us. I am sorry to hear that your recent stay at Orchard Hotel Singapore was not up to our usual standards. We take great pride in providing exceptional guest experiences, and I apologize that we fell short this time. Rest assured that I will share your feedback with the appropriate teams to improve our services and better understand our guests' needs. We hope to have the opportunity to welcome you back in the near future and provide you with a more successful stay. Thank you for taking the time to share your valuable feedback.
Best Regards,
Pearlyn Koh
Assistant Rooms Division Manager
H***a
Medical
8.2
/10
Reviewed 5 week(s) ago
Good hospitality, clean room, nice location.
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Accommodation's Reply
24 Mar 2025
Dear H***a,
Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. It is indeed our pleasure that you liked our facilities and services. This is a mark of recognition for our team's dedication to diligently meet our guest's expectations.
We look forward to welcoming you again here in the near future!
Best Regards,
Pearlyn Koh
Assistant Rooms Division Manager
I***I
Leisure
8.5
/10
Reviewed 7 week(s) ago
The hotel staff is very helpful if we need anything. The distance to Orchard Road is quite far if you walk, about 500 meters but there is a bus stop nearby, so you can take the bus if you don't feel like walking.
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Accommodation's Reply
19 Mar 2025
Dear I***I,
Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. It is indeed our pleasure that you liked our facilities and services. This is a mark of recognition for our team's dedication to diligently meet our guest's expectations.
We look forward to welcoming you again here in the near future!
Best Regards,
Pearlyn Koh
Assistant Rooms Division Manager
v***s
Leisure
10.0
/10
Reviewed 8 week(s) ago
The hotel atmosphere is comfortable. The hotel staff is friendly.
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1 people find it helpful
Accommodation's Reply
02 Mar 2025
Thank you for the positive review with your recent stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. It is indeed our pleasure that you liked our facilities and services. This is a mark of recognition for our team's dedication to diligently meet our guest's expectations.
We look forward to welcoming you again here in the near future!
Best Regards,
Pearlyn Koh
Assistant Rooms Division Manager
vinsensius r. s.
Leisure
10.0
/10
Reviewed 10 week(s) ago
The location is strategic. There is a bus stop in front. It's easy to go anywhere.
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Accommodation's Reply
21 Feb 2025
Dear Visensius,
Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.
Best Regards,
Pearlyn Koh
Assistant Rooms Division Manager
Y***y
Leisure
9.7
/10
Reviewed 10 week(s) ago
When checking in, we were directed to check in independently using a machine, but it turned out that we couldn't, so we had to check in manually. We checked in during the Chinese New Year celebration yesterday, and we were given a gift of 2 oranges in a cute bag. The room was clean and spacious, but unfortunately we didn't have time to explore the rooftop.
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1 people find it helpful
Accommodation's Reply
21 Feb 2025
Dear Guest,
Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.
Best Regards,
Pearlyn Koh
Assistant Rooms Division Manager
A***a
7.9
/10
Reviewed 11 week(s) ago
friendly staff during our stay the AC problem has been fixed but it doesn't work anymore, so I'm too lazy to call a technician, drinking water is not available, it seems like you have to take tap water and then boil it using the available tools, the room is cramped, stuffy smells of cigarettes even though we don't smoke, luckily the friendly staff still helped us, it should have been 3 nights but after only 2 nights we immediately checked out because we couldn't stand the smell of cigarettes and the stuffiness
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Accommodation's Reply
21 Feb 2025
Dear Guest,
Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.
Best Regards,
Pearlyn Koh
Assistant Rooms Division Manager
HP
Harty P.
Leisure
8.5
/10
Reviewed 11 week(s) ago
It was very nice to be given chocolates and a happy honeymoon greeting but forgot to take a photo. The room was clean even though it was not spacious, but still enough for two people. And on the second night in the middle of the night there was an alarm sound, everyone was shocked but it turned out to be a false alarm, and the next day we were given fruits as a sign of apology from the hotel, and on the last day we were allowed to check out late until 12.30 noon. Thank you Orchad hotel, if I go to Singapore again I will stay here.
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2 people find it helpful
Accommodation's Reply
16 Feb 2025
Dear Harty,
Dear Netty,
We want to express our gratitude for the wonderful review you gave us after staying at Orchard Hotel Singapore. It's an honor to have you on your very special occasion, your honeymoon. And we want to congratulate both of you. We take pride in providing exceptional care and comfort to our guests, and we appreciate the opportunity to be a part of your Singapore experience. We're looking forward to welcoming you back again soon.
Best Regards,
Pearlyn Koh
Assistant Room Division Manager
AP
Aditia P.
Leisure
10.0
/10
Reviewed 11 week(s) ago
Best hotel in orchard singapore
1 people find it helpful
Accommodation's Reply
09 Feb 2025
Dear Aditia,
Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are incredibly pleased to hear that you have enjoyed your stay. We take pride in providing exceptional care and comfort to our guests, and we appreciate the opportunity to be a part of your Singapore experience. We're looking forward to welcoming you back again soon.
Best Regards,
Pearlyn Koh
Assistant Rooms Division Manager
Nh
Nanang h.
8.5
/10
Reviewed 11 week(s) ago
Great location, near bus stop. Clean hotel.
1 people find it helpful
Accommodation's Reply
05 Feb 2025
Dear Nanang,
Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.
Best Regards,
Pearlyn Koh
Assistant Rooms Division Manager
L***a
Business
9.4
/10
Reviewed 12 week(s) ago
I got a room with 1 large bed, I originally ordered twins because it was the cheapest. Thank you
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Accommodation's Reply
05 Feb 2025
Dear L***a,
Thank you for sharing your feedback with us. I am sorry to hear that your recent stay at Orchard Hotel Singapore was not up to our usual standards. We take great pride in providing exceptional guest experiences, and I apologize that we fell short this time. We hope to have the opportunity to welcome you back in the near future and provide you with a more successful stay. Thank you for taking the time to share your valuable feedback.
Best Regards,
Pearlyn Koh
Assistant Room Division Manager
T***g
5.0
/10
Reviewed 12 week(s) ago
Worst hotel experience ever everything is dirty, there is no water or anything in the room, bed sheet is dirty, bathtub is dirty, disgusting, avoid at all cost this is not a 5 star hotel
1 people find it helpful
Accommodation's Reply
09 Feb 2025
Dear T**g,
Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely apologize for any inconvenience or disappointment you experienced during your visit. We take all guest reviews seriously, and we appreciate your honesty in bringing these issues to our attention.
We understand that your experience fell short of your expectations, and we truly regret any inconvenience caused. We would like to assure you that your concerns have been noted and shared with the relevant departments for immediate attention and improvement. We are committed to providing exceptional service and a comfortable stay for all our guests, and we deeply apologize for any lapse in meeting those standards.
We value your patronage and hope to have the opportunity to provide you with a better experience in the future.
Best Regards,
Pearlyn Koh
Assistant Rooms Division Manager
J
Joike
Leisure
10.0
/10
Reviewed 12 week(s) ago
All staff friendly and good explain/guide tourism
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Accommodation's Reply
05 Feb 2025
Dear Joike,
Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.
Best Regards,
Pearlyn Koh
Assistant Rooms Division Manager
A***g
Leisure
9.1
/10
Reviewed 12 week(s) ago
Check-in was a bit slow, but staff's friendliness, helpfulness and attitude made up for the time. The room I stayed in was exceptionally clean. Location-wise, it's quite a walk to the nearest MRT station (1KM/10mins walk), but there's a bus station just around the corner.
Find this review helpful?
Accommodation's Reply
05 Feb 2025
Dear A***g,
Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.
Best Regards,
Pearlyn Koh
Assistant Rooms Division Manager
A***h
10.0
/10
Reviewed 13 week(s) ago
Very nice hotel & not far from everywhere
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Accommodation's Reply
05 Feb 2025
Dear A***h,
Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We hope you had a delightful stay. Our top priority is to ensure our guests receive the utmost care and comfort, and we are grateful for the opportunity to be able to serve you here. We are looking forward to more opportunities to welcome you again soon.
Best Regards,
Pearlyn Koh
Assistant Rooms Division Manager
A***p
Business
7.8
/10
Reviewed 14 week(s) ago
A bit far from MRT. Receptionist is not friendly, not recommended for long term stay
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Accommodation's Reply
05 Feb 2025
Dear A***p,
Thank you for sharing your feedback with us. I am sorry to hear that your recent stay at Orchard Hotel Singapore was not up to our usual standards. We take great pride in providing exceptional guest experiences, and I apologize that we fell short this time. We hope to have the opportunity to welcome you back in the near future and provide you with a more successful stay. Thank you for taking the time to share your valuable feedback.
Best Regards,
Pearlyn Koh
Assistant Room Division Manager
PS
Putri S. H.
9.4
/10
Reviewed 14 week(s) ago
My go-to hotel every time I visit Singapore since I was a kid. In terms of location, price, and room size, it's great—especially considering the area. However, the check-in and check-out process always takes a long time. That said, the bellboys and cleaners are always helpful and friendly.
2 people find it helpful
Accommodation's Reply
05 Feb 2025
Dear Putri,
We want to express our gratitude for the wonderful review you gave us after staying at Orchard Hotel Singapore. It's an honor that you have made our hotel your "home away from home" while in Singapore, and we're thrilled that your family had a comfortable and enjoyable stay, just like your previous visits. We take pride in providing exceptional care and comfort to our guests, and we appreciate the opportunity to be a part of your Singapore experience. We're looking forward to welcoming you back again soon.
Best Regards,
Pearlyn Koh
Assistant Rooms Division Manager
S***y
Leisure
10.0
/10
Reviewed 15 week(s) ago
Luxury place with a very comfortable place to go specially with family
1 people find it helpful
Accommodation's Reply
05 Feb 2025
Dear S***y,
We want to express our gratitude for the wonderful review you gave us after staying at Orchard Hotel Singapore. It's an honor that you have made our hotel your "home away from home" while in Singapore, and we're thrilled that your family had a comfortable and enjoyable stay. We take pride in providing exceptional care and comfort to our guests, and we appreciate the opportunity to be a part of your Singapore experience. We're looking forward to welcoming you back again soon.
Best Regards,
Pearlyn Koh
Assistant Rooms Division Manager
Number of reviews per page
20
40
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