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PARKROYAL COLLECTION Pickering, Singapore
Hotels
Sustainable Hotel
8.4
/10
Very Good
925 reviews
What Guests Say About Their Stay
ernestang
8.5
/ 10
The hotel structure is nice and conveniently located in the city. Mins to Clarke Quay, Chinatown, Suntec and lots more.
Leong Chong Ghit
9.7
/ 10
Overall, the staycation was fantastic. Prior to our stay, email communication was answered very quickly. Check-in was smooth on the day itself - the staff was able to address my queries and accommodate my requests. Dining at the Lime restaurant was superb too. With the dining credits, we get to try many dishes and they are all very filling and sumptuous. The restaurant staff was very attentive and made the effort to remember us on our repeated visit. The room was spacious as described. Requesting for additional amenities and booking of facilities through the app was seamless. The waiting time for the housekeeping service was a little long though, understandably due to the hotel at near maximum occupancy. The bed was comfortable and room cleanliness is good. Will definitely recommend and visit again in future.
AMELIA C. T. S. Y.
8.8
/ 10
Unexpected friendly service who allocated us a room with the same birthday date for the celebration and a nice delicious complimentary strawberry cake. Room is spacious as pictures shown and a wide bathtub with a great view. Hope to return again soon.
Foo M. Y.
9.4
/ 10
Check in is easy. Room is cosy. Booked the club room with lounge access. Afternoon tea is good. Evening cocktail was OK to me. Just happen the menu is western and some food contain cheese and I can't take cheese. Manpower was abit short as no one came to take our order till we tried to get some attention. The phone service is great as they know our name. Love the breakfast service and the late check out at 2pm.
D
9.7
/ 10
The design of the hotel was marvelous. The staff were also very accommodating. The room was spacious, clean and there was a great view of the city facing towards Hong Lim Park. The decoration of the room was also lovely. However, there might be slight maintenance imperfections like water marks in the sinks or the blinds being slightly slanted and crumpled. Otherwise, my stay here was without any issues and I highly recommend staying here!
In the Area
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3 Upper Pickering Street, Marina Bay, Singapore, 058289
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in PARKROYAL COLLECTION Pickering, Singapore
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What's around PARKROYAL COLLECTION Pickering, Singapore
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3 Upper Pickering Street, Marina Bay, Singapore, 058289
Discover More About PARKROYAL COLLECTION Pickering, Singapore
note: hotel was previously named PARKROYAL COLLECTION Pickering, Singapore
Location
Staying at PARKROYAL COLLECTION Pickering, Singapore is a good choice when you are visiting Marina Bay.
About PARKROYAL COLLECTION Pickering, Singapore
From business event to corporate gathering, PARKROYAL COLLECTION Pickering, Singapore provides complete services and facilities that you and your colleagues need.
Whether you are planning an event or other special occasions, PARKROYAL COLLECTION Pickering, Singapore is a great choice for you with a large and well-equipped function room to suit your requirements.
Have fun with various entertaining facilities for you and the whole family at PARKROYAL COLLECTION Pickering, Singapore , a wonderful accommodation for your family holiday.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at PARKROYAL COLLECTION Pickering, Singapore .
If you plan to have a long-term stay, staying at PARKROYAL COLLECTION Pickering, Singapore is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
PARKROYAL COLLECTION Pickering, Singapore is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from PARKROYAL COLLECTION Pickering, Singapore exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
PARKROYAL COLLECTION Pickering, Singapore is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at PARKROYAL COLLECTION Pickering, Singapore .
All facilities in PARKROYAL COLLECTION Pickering, Singapore
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Lobby
Accommodation Services
Hotel Services
- Bellhop
- Concierge
- Money changer
- Doorman
- Express check-out
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
Food and Drinks
- A la carte breakfast
- Bar
- Breakfast
- Buffet breakfast
- Buffet dinner
- Buffet lunch
- Continental breakfast
- Poolside bar
- Dietary menu
In-room Facilities
- Bathrobe
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
Public Facilities
- Parking
- Elevator
- 24-hour room service
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Shops
- Supermarket
Things to Do
- Fitness center
- Garden
- Massage
- Outdoor pool
- Pool cabanas
- Spa
General
- AC
- Ballroom
- Non-smoking room
- Swimming pool
- Rooftop terrace
- Smoke-free
Accessibilty
- Accessible bathroom
- Accessible parking
- Disabled access friendly
- In-room accessibility
- Wheelchair accessible
Business Facilities
- Business center
- Business facilities
- Conference room
- Meeting facilities
- Photocopier
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in PARKROYAL COLLECTION Pickering, Singapore
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.
Upon check-in, you are required to bring Passport . Please bring the required documents in hard copy.
Upon check-in, you are required to bring Passport . Please bring the required documents in hard copy.
General Check-in Instructions
Hotel Breakfast Timing - With effect from 1 November 2024 onwards:
Lime Restaurant : 7:00am to 10:30am (Breakfast)
COLLECTION Club Lounge: 7:00am to 10:30am (Breakfast with sparkling wine)
Additional breakfast charges at Lime Restaurant is at $40++ per adult per day.
Lime Restaurant : 7:00am to 10:30am (Breakfast)
COLLECTION Club Lounge: 7:00am to 10:30am (Breakfast with sparkling wine)
Additional breakfast charges at Lime Restaurant is at $40++ per adult per day.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at PARKROYAL COLLECTION Pickering, Singapore | 367 |
Number of floors in PARKROYAL COLLECTION Pickering, Singapore | 16 |
Another facilities in PARKROYAL COLLECTION Pickering, Singapore | Bellhop, Concierge, Money changer, Doorman, Express check-out |
Frequently asked question in PARKROYAL COLLECTION Pickering, Singapore
What are available facilities at PARKROYAL COLLECTION Pickering, Singapore ?
There are top facilites at PARKROYAL COLLECTION Pickering, Singapore such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at PARKROYAL COLLECTION Pickering, Singapore ?
The standard check-in time at PARKROYAL COLLECTION Pickering, Singapore is starting from From 15:00 while the latest check-out time is at Before 12:00
Does PARKROYAL COLLECTION Pickering, Singapore provide breakfast?
Yes, PARKROYAL COLLECTION Pickering, Singapore provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in PARKROYAL COLLECTION Pickering, Singapore
Traveloka (925)
Other sources (940)
8.4
Very Good
From 925 reviews
Provided by travelers on
Cleanliness
9.0
Room Comfort
9.0
Meal
8.2
Location
9.1
Service and Facilites
8.6
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Traveler Reviews PARKROYAL COLLECTION Pickering, Singapore
Number of reviews per page
20
40
Customer reviews
SS
Shirley S.
9.7
/10
Reviewed 62 week(s) ago
Pleasant stay however hopefully the swimming poll attendant will be more.
Find this review helpful?
L
Limhuiping
8.5
/10
Reviewed 109 week(s) ago
Will be back, fantastic, good.
1 people find it helpful
Accommodation's Reply
05 Apr 2023
Dear Ms. Lim,
Thank you for your review.
We appreciate your kind compliments on our hotel and the team and are glad to hear that you had a memorable stay with us.
We thank you for the recommendation and certainly look forward to welcoming you back to PARKROYAL COLLECTION Pickering, Singapore for another seamless experience soon.
Inspiringly yours,
Jon Yau
Front Office Manager
CA
Christianto A. T.
9.7
/10
Reviewed 119 week(s) ago
Very nice experience staying at parkroyal pickering. The hotel location just a few steps away from Chinatown MRT station via Chinatown Point mall, just across Hong Lim hawker center and within walking distance to Chinatown. Check in was smooth, the front office on duty - Raphael - did a very good service welcoming us. Room was also nice with seamless bathroom integration with bedroom separated by huge sliding door. Electric shade for day/night also very welcome touch. Overall we did not find any flaw in the service, everyone was very well mannered and supportive. Nice surprise on the mini garden maze around the swimming pool with lots of photo spot for Instagram. Will stay here again in the future when opportunity comes to visiting Chinatown.
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Accommodation's Reply
01 Feb 2023
Dear Christianto,
Thank you for choosing our hotel-in-a-garden for your stay and leaving this stellar review.
It is heartening to know that you had a great experience and were particularly impressed with the location of the hotel in the heart of Chinatown and the service team who went above and beyond to ensure that your stay was a seamless one.
Your lovely compliments are certainly encouraging and everyone here at PARKROYAL COLLECTION Pickering is already looking forward to welcoming you back.
Inspiringly yours,
Daniel Khoo
Director of Operations
VF
Veranica F.
9.7
/10
Reviewed 126 week(s) ago
Highly recommended. One of the best 5 Stars Hotel in the world with exceptional hospitality. The hotel has team who consistently demonstrate beyond 5 stars Hotel standard based on our last 5 stays. Our last stay was to celebrate my daughter's late birthday and the were really surprised, impressed, by Park Royal Pickering team, who did huge extra miles - behind the scenes to provide the nice decoration, detail amenities and high room quality which make our stay & celebration very memorable. Thank you for the front office team (Ms. Felicia & Ms. Nurul) who welcomed us and the check in process was very smooth. This time we notice the hotel also provided refreshing welcome drink that open to every guests. The hotel are truly exceptional in treating guest and elevated the hospitality into different level by taking care every single detail from best historical information during past stays. Thank you to the house keeping who prepared the room carefully, making sure the room cleanliness and provided the necessary amenities for our folder. I believe this is the best hospitality demonstration we have experienced from many 5 stars hotels & big chain we stayed in Singapore, capital cities in Asia and North America. We get the Junior Suite this time and the room is gorgeous, the views from the room are exceptional, from the living room area, bedroom as well as bathroom. The bathroom has his/her basin, separated toilet and bathroom with shower. The room is very spacious and really like the arrangement. The cupboards are very big too. The amenities are very details. Love it so much! The facilities are very good, we use the pool several times as well as the gym. The scenery from the pool is simply gorgeous. We spent time to walked through the beautiful concept of garden at level 5. The breakfast is very delicious, the hotel provided best quality of food as always. The chicken porridge, nasi lemak and the meatball are really good. Never bored with the menu due to all the varieties. Overall, my daughter was truly happy, and she enjoyed her birthday staycation thanks so much to all of you! We will definitely come back and recommend Parkroyal Pickering
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+5
1 people find it helpful
H
HK
9.7
/10
Reviewed 136 week(s) ago
Great stay in this hotel as always. Really appreciate the teams who really provide best in class hospitality with great quality and passion to accommodate guest 's needs. The stays in Parkroyal Collection Pickering are always exceeding my expectation. The room is extremely clean and the team (Ms. Judy Wu, Ms. Felicia) is very thoughtful providing us with cute crib and small tube as they know I have small kid. Thank you very much! Really recommended hotel not only for business but also for family. Best facility, best service quality and best staff hospitality from other 5 stars hotel we have visited so far including other pan pacific hotels. Great pool with great view. The breakfast is really good, we love the asian food provided (on top of western). The Nasi lemak is very exceptional, best porridge and the meatball is very nice. We never bored with the food as they keep providing new dishes and this time they added few Japanese foods. They also listed to our request as we asked several time about fresh juice and this time they provided it as part of the breakfast menu. Great Job! We are looking forward to come back to Parkroyal Pickering again!
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2 people find it helpful
Accommodation's Reply
05 Oct 2022
Dear Husen,
Thank you for your high praises of PARKROYAL COLLECTION Pickering, Singapore.
We are glad to know that your recent experience was overall a pleasant one, in particular, the outstanding service rendered by our team, comfortable room, and wide selection of breakfast spreads. I am delighted to hear that Judy and Felicia have provided a great service and exceeded your expectation.
We truly value your continuous support since the beginning and appreciate your kind compliments on our team.
Inspiringly yours,
Phil Smith
General Manager
H
Husen
10.0
/10
Reviewed 138 week(s) ago
Best quality hotel, best hospitality since booking, arrival to check out. I could say the staff are the best among other pan pacific groups in singapore. Really excellent service. Room is very clean and well maintained, great pool and gym. The breakfast and cakes are excellent (not too westernized). Thank you so much particularly to Ms. Judy Wu for excellent hospitality during our last 2 stays and make us coming back again next 2 weeks and during our daughter birthday celebration in following month.
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1 people find it helpful
Accommodation's Reply
23 Sep 2022
Dear Husen Kang,
Thank you for your high praises of PARKROYAL COLLECTION Pickering, Singapore.
We are glad to know that your recent experience was overall a pleasant one, in particular, the outstanding service rendered by our team and our assigned room. I am delighted to hear that Judy has provided a great service and exceeded your expectation.
We truly value your continuous support since the beginning and appreciate your kind compliments on our team.
Inspiringly yours,
Phil Smith
General Manager
We are very much encouraged by your feedback and are certainly looking forward to your next visit.
LP
Lee P. Y. D.
9.1
/10
Reviewed 144 week(s) ago
It was a great 2D1N, service was prompt-when we ordered in-room dining, and found ourselves having a locked mini fridge, we also had a complimentary room upgrade to the lifestyle premier room. The burger we ordered was a tad salty, but overall it was a fun and luxurious experience.
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Accommodation's Reply
28 Jul 2022
Dear Lee,
Thank you for your recent stay with us. We are pleased that you had a comfortable stay, and particularly enjoyed our convenient location, beautiful infinity pool, and relaxing ambiance.
We have taken note of your feedback about the breakfast which will be shared with the Chef to improve. Your positive thoughts mean a lot to us all. It helps us to continuously improve.
Thank you again for staying with us.
Inspiringly yours,
Phil Smith
General Manager
EILIEN
9.7
/10
Reviewed 145 week(s) ago
Had an amazing stay here. Room is really beautiful and spacious. The hotel staff provided us with complimentary birthday cake as well. All facilities provided are great and it's definitely one of my favourite hotels for staycation.
1 people find it helpful
Accommodation's Reply
21 Jul 2022
Dear Eilien,
Thank you for sharing your fantastic time at the resort.
I really appreciate your review of our team, resort and service.
Great to know you had a superb experience at the resort.
All your positive thoughts will be shared with the team.
Your thoughts mean a lot to us all and help us strive to continually improve.
Thank you again for staying with us. We hope for your return.
Inspiringly yours,
Phil Smith
General Manager
HM
Hui M. P.
6.4
/10
Reviewed 147 week(s) ago
Service was mediocre compared to other 5-star hotels. Lack of follow up on requests-could work on better customer service. Room was also kind of dusty and mouldy at corners.
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Accommodation's Reply
01 Jul 2022
Dear Hui, Thank you for taking the time out to share your experience with us.
I am disappointed to learn that your recent stay fell short of expectations and I apologise for the inconvenience caused due to the lapse in our services. Please be assured that your feedback is of utmost importance to us and will be addressed with the relevant departments.
We appreciate your comments and we hope to have the opportunity to welcome you back in the future for a more successful experience.
Inspiringly yours, Phil Smith General Manager
CC
Chai C. K.
9.7
/10
Reviewed 148 week(s) ago
Nice stay with fast check in, next to Chinatown Point and Hong Lim Market.
1 people find it helpful
Accommodation's Reply
24 Jun 2022
Dear Mr Chai,
Thank you very much for the lovely review of your recent stay at our hotel-in-a-garden.
We are pleased that you had a comfortable stay, and particularly enjoyed our convenient location and excellent food. We appreciate your support and hope to see you soon for another memorable experience at PARKROYAL COLLECTION Pickering, Singapore.
Inspiringly yours,
Phil Smith General Manager
Janet
8.5
/10
Reviewed 151 week(s) ago
Had a lovely staycation with my hubby. Nice clean room and friendly staffs. Definitely will come back again for Christmas dinner with my team✌️😍
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Accommodation's Reply
15 Jun 2022
Dear Janet,
Thank you very much for the lovely review about your recent stay at our hotel-in-a-garden.
We are pleased that you had a comfortable stay, and particularly enjoyed our clean rooms and warm hospitality from the team.
We appreciate your support and hope to see you soon for another memorable experience at PARKROYAL COLLECTION Pickering, Singapore.
Inspiringly yours,
Phil Smith
General Manager
AS
Ang S. Y.
9.1
/10
Reviewed 152 week(s) ago
Room was not ready at 3pm but staff was nice to extend the check out timing by 1 hour. Room is very spacious especially the bathroom and the view is great! Loved the swimming pool but equipment in the gym are a little dated.
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Accommodation's Reply
01 Jun 2022
Dear Ang,
Thank you for taking the time to share your experience with us.
We are pleased to know that you had a pleasant stay overall. While you were impressed with the well-appointed and spacious room with a view and swimming pool, we are disappointed to hear that the gym equipment was not to your exacting expectations. Rest assured that all points you raised have been followed up in detail and discussed at length with the relevant departments involved, and the necessary actions have been taken to prevent the reoccurrence of such shortcomings.
We truly value your patronage and hope you will give us another chance to welcome you back in the future for a more successful experience.
Inspiringly yours,
Phil Smith
General Manager
SE
SUHARTO E.
5.6
/10
Reviewed 155 week(s) ago
First, actually, its very good hotel, 5star hotel, but service very slow, even only tab-water provided, small size of room, very disappointed ….
1 people find it helpful
Accommodation's Reply
22 May 2022
Dear Suharto ew,
Thank you for taking the time to share your recent experience with us.
I regret to learn about your poor stay experience and I am deeply concerned by it. Please accept my sincerest apologies for the inconvenience caused due to the lapse in our service. Guest feedback is of utmost importance to us at PARKROYAL Pickering and we have since addressed the issues with the relevant parties involved to ensure that such shortfalls do not happen again. Your feedback gives us the chance to train and retrain our staff to be the best possible and provide an outstanding service and customer care.
We appreciate your comments and we hope to have the opportunity to welcome you back in the future for a more successful experience.
Inspiringly yours,
Phil Smith
General Manager
Mei
8.5
/10
Reviewed 155 week(s) ago
It was a very great hotel. All the staff are very super helpful, friendly, and nice
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Accommodation's Reply
22 May 2022
Dear Mei,
Thank you very much for the lovely review about your recent stay at our hotel-in-a-garden.
We are pleased that you had a comfortable stay, and particularly that the team looked after you during your stay.
We appreciate your support and hope to see you soon for another memorable experience at PARKROYAL COLLECTION Pickering, Singapore.
Inspiringly yours,
Phil Smith
General Manager
OH
Ong H. H.
9.6
/10
Reviewed 155 week(s) ago
Great experience at the hotel. Really love the design of the building and the night view of the pool is awesome. Service is good too although the taste of the breakfast can be further improved for better experience.
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Accommodation's Reply
22 May 2022
Dear Hazel,
Thank you very much for the lovely review about your recent stay at our hotel-in-a-garden.
We are pleased that you had a comfortable stay, and particularly enjoyed our iconic architecture and service from the team.
Your comment on breakfast will be shared with the team and addressed for improvement.
We appreciate your support and hope to see you soon for another memorable experience at PARKROYAL COLLECTION Pickering, Singapore.
Inspiringly yours,
Phil Smith
General Manager
KW
Ken W.
10.0
/10
Reviewed 155 week(s) ago
The room is compact compared to prmb, but the bed is bug and comfortable. The facilities are also extensive, breakfast at lime was also very good. Would stay again!
1 people find it helpful
Accommodation's Reply
22 May 2022
Dear Kenny,
Thank you very much for the lovely review about your recent stay at our hotel-in-a-garden.
We are pleased that you had a comfortable stay, and particularly enjoyed our comfortable bed, facilities and breakfast offering at LIME Restaurant.
We appreciate your support and hope to see you soon for another memorable experience at PARKROYAL COLLECTION Pickering, Singapore.
Inspiringly yours,
Phil Smith
General Manager
NA
Nguyen A. T.
9.1
/10
Reviewed 155 week(s) ago
Quite impressive, only slow at check-in, the rest is quite good
See original
Find this review helpful?
Accommodation's Reply
22 May 2022
Dear Anh Tuan,
Thank you for taking the time to share your experience with us.
We are pleased to know that you had a pleasant stay overall. While you were impressed with the experience you had during your stay, we are disappointed to hear that the arrival experience was not to your exact expectations. Your feedback is noted and will be addressed with the team for improvement.
We hope to welcome you back in the not too distant future for a more successful experience.
Inspiringly yours,
Phil Smith
General Manager
CZ
Chong Z. Y.
9.7
/10
Reviewed 159 week(s) ago
Great service and very friendly staff! Room was spacious as well.
Find this review helpful?
Accommodation's Reply
01 May 2022
Dear Chong,
Thank you very much for the lovely review about your recent stay at our hotel-in-a-garden.
We are pleased that you had a comfortable stay, and particularly enjoyed our spacious room and friendly team who looked after you during your stay.
We appreciate your support and hope to see you soon for another memorable experience at PARKROYAL COLLECTION Pickering, Singapore.
Inspiringly yours,
Phil Smith
General Manager
JG
Jaiya G.
9.7
/10
Reviewed 160 week(s) ago
I attempted to check in at 3.50pm. To my shock my room was not ready. However, receptionist provided a late check out. Amazing speedy recovery. Room was excellent. Will request this room again.
1 people find it helpful
Accommodation's Reply
04 Apr 2022
Dear Jaiya,
Thank you for choosing to stay with us and I appreciate you taking the time to share your recent experience.
I am pleased to hear that your experience was a delightful one and was particularly impressed by the outstanding service rendered by the team at Front Desk.
Kind praises like yours are very much appreciated and go a long way in affirming our efforts and will motivate us to continue excelling at what we do.
At PARKROYAL COLLECTION, we look forward to welcoming you back for yet another seamless stay experience at our hotel-in-a-garden soon.
Inspiringly yours,
Phil Smith
General Manager
F
Firdaus
9.7
/10
Reviewed 160 week(s) ago
Had a great time with my wife and kiddos. Compliment to the front desk Natasha. Thanks for your great help with the smooth check-in and service is superb. Room is spacious.
Find this review helpful?
Accommodation's Reply
04 Apr 2022
Dear Firdaus,
Thank you for choosing to stay with us and I appreciate you taking the time to share your recent experience.
I am pleased to hear that your experience was a delightful one and was particularly impressed by the outstanding service rendered by Natasha.
Kind praises like yours are very much appreciated and go a long way in affirming our efforts and will motivate us to continue excelling at what we do.
At PARKROYAL COLLECTION, we look forward to welcoming you back for yet another seamless stay experience at our hotel-in-a-garden soon.
Inspiringly yours,
Phil Smith
General Manager
Number of reviews per page
20
40
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