Hidden Cliff Hotel & Nature

Excellent

1.Safety - bottom tiles of swimming pool needs to be repaired. Could've cut and got infured 2. Elevator smells like vinegar 3. Parking lot does not have indication whether it's occupied or not, hard to find a parking spot 4. Spent more than 30 min to get a taxi inbound/outbound. It would be great if Hidden Cliff would arrange a taxi service available for customers

too hot and humid.

The hotel staff was very friendly and made our stay enjoyable. The parking area was convenient. We had a beautiful view from our room of the surrounding areas.

Minister Park was exceptionally helpful and friendly in recommending a hike for us, assisting in booking wedding photos and even calling a taxi for us. As a foreigner, you will be well taken care of. Thank you for the great stay!

This hotel is over priced and over rated. For a Korean tourist, it might meet the criteria given that the pool has the potential for great instagram photos, which is the main reason to visit. The service at the pool is terrible. You have to get a staff member who then calls for another staff member to come and provide service at the pool “bar”, which doesn’t serve alcohol. That would be ok if the hotel didn’t blame COVID for the reason that they can’t serve alcohol. However, they can serve all other drinks. Then they ask everyone to exit the pool for 10 minutes each hour. Check in wasn’t efficient. The balconies are very small and a strange triangle shape with no furniture. The dinner room service was bland, but breakfast was good quality. The bed is comfortable and the bath was great! The lunch facility was advertised as “all-day dining” but it opened at noon. When it did open, the staff were rolling and cleaning silverware so it was very noisy and unpleasant. Overall, this wasn’t a 5 star hotel at all.

The lobby is a bit small and the hotel was full of couples. It wasn't a kids friendly or family oriented hotel. Overall, the place was alright, but I would doubt if this venue would be my first choice next time.

We had a really wonderful time here, we were upgraded to the family suite which made our experience even more incredible. It’s such a beautiful hotel, it’s located in a garden and a park that is historical. The hotel architecture is modern and astounding to be in. The hotel staff are very friendly and accommodating, I would definitely stay here again! 😊

Great

staff were so rude. Especially Minji Yeo at front desk. Asked for late check out of only 30 minutes and she shouted at me saying that my credit card on deposit will be charged if it becomes 31 minutes. Afterwards was told that they could offer 20 minutes. Such a ridiculous property.

Reasonable and comfort hotel. Like pool

Excellent environment and hotel. Room amenities could been better

Exclusive pool party every night made it difficult for people who want to simply enjoy a night swim after a day of itinerary outside of the hotel.

Staffs are extremely polite and friendly towards everyone

제주도에서, 연말~1월1일까지 4박을 하는데 기존에 갔던 다른 호텔들과 고민고민하다가 힐링과 바다바람이 덜한 히든 클리프로 선택해봤습니다. 아이와 와이프가 좋아했습니다. 조식도 엄청 가지수가 많은 메뉴는 아니었지만, 스크램블과 제주흑돼지 소시지, 백반 메뉴, 각종 샐러드 등 괜찮았어요 가족이 가장 즐거웠던건 호텔 내 수영장이었는데 아무래도 겨울이니 조금 추웠던 것 같습니다. 물이 나오는 곳에서는 따뜻한데 조금만 움직이면 추워서 수영장 온도를 겨울에는 조금 더 고민해보셔야 할것 같아요

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