Park Hotel Barcelona

Park Hotel in Barcelona is an excellent choice for travelers, offering friendly and attentive staff who go out of their way to ensure a pleasant stay. Its fantastic location provides easy access to public transportation, making it a breeze to explore the city’s attractions. The rooftop pool, while shallow, serves as a unique and peaceful spot to unwind and enjoy the views. Breakfast is a standout feature, boasting an impressive variety of options to cater to all tastes, from fresh pastries and fruits to heartier dishes. With its comfort, convenience, and welcoming atmosphere, this hotel is a great option for anyone visiting Barcelona!

Location is perfect and walking distance/right in the middle of everything. Also the train station for the airport is literally opposite the hotel. Staff were very helpful and accommodating. Hotel from the outside looks old but inside it is modern, pretty and clean. The room and bathroom were very nice and clean but the only things I would say is that wasn’t much space for 2 peoples luggage, there was no mirror on top of the dressing table - only behind the bed (which made it a bit of an inconvenience to get ready), only one bedside table had a plug, and the walls were very thin that you could hear outside and you could hear everything in the bathroom and corridor. We both couldn’t sleep with a pillow as they were very thick and high. Even though these are the bad points I experienced, the hotel was pleasant to stay in regardless

Perfect location. Pool very dirty. Room lets light in and noisy. I had a single room which was fine. Aircon works well and comfortable temperature. Although there are black out shutters in the main room, the bathroom is separated by a glass door and there are no shutters or black out blinds in the bathroom which means light gets into the bedroom at sunrise. So if you need a dark room to sleep, bring an eye mask. You can hear noise from the street which you need to expect in any city, however the walls in the hotel are very thin and you can hear everything in the corridors and the next room, even conversation - so if you are a light sleeper and need quiet I wouldn’t recommend here. The roof terrace is very good for sun bathing gets sun all day however the pool is certainly not fit for use - it was extremely dirty with debris lining the floor, murky colour and small debris floating too - I wonder if it is even safe to swim in so I avoided - it’s a shame because I chose to spend more on a hotel with a pool so that I could spend some time there during my trip. The main plus to this hotel is the location - it is perfect and you can see a great deal of Barcelona on foot from here - there are loads of lovely little cafes and breakfast/brunch spots just outside the hotel. I also needed to use a quiet room in the hotel to take a business call and this was a huge benefit - there is a large empty quiet room on the first floor. Another huge plus is that they allow you to keep your bags there after check out and there is a shower and toilet on the second floor so if you wanted to sunbath on the terrace before or after check in you can do so comfortably. In terms of service - my personal experience with reception was very good however on my arrival at 0200am I did see another client being spoken to very disrespectfully as he was making a request to move room because he couldn’t sleep because of the smell in his room and this was quite shocking to see how customers might be treated - and this was my first impression on my arrival.

To be fair I would like to say that the hotel location, facilities, and room cleanness were very satisfactory. At the same time, we would never come back to this hotel. During the check-in process, we were told that we need to pay for the second night as we only paid for one. We immediately presented the proof (credit card statement) that Park Hotel charged our credit card twice and not once. Park Hotel representatives took an approach “we don’t know what you are showing us; we don’t see payment for the second night in our system”. After long overseas flight and sleepless night, all we wanted was to get the room, take a shower and get some rest. However, we were told we will not get the keys until we pay for the second night. We had to stay in the lobby and pay roaming charges to call to our credit card company just to hear that BOTH payments were valid and accepted by Park Hotel. We do understand that mistakes happen; however most important is how they are handled. We travel a lot stay at a lot of hotels, but it was first time when we experienced this level of rudeness and ignorance. We expect that hotel this level should have a better customer service. At the end, it was confirmed that Park Hotel did charge us twice by mistake, and our account was refunded. In such situations respectful hotels at least offer apologies, not mentioning some compensation that was not a case.

This hotel is great for its location. However the rooms themselves are not well kept, starting to date. The cleanliness and attention to detail was poor, I do realise it is a huge hotel however the cleanliness of the room should be the hotels priority. I found long hairs on the towels and the shower was not cleaned properly and was full of limescale. For the total of 2 nights I paid £340 which I would expect higher standards for such a price. Also, the rooftop had no sols which should be a requirement.