Urbis Centre

We loved our stay at the hotel. The drink and coffee machine was a great convenience, and they offered free fruits all the time. In the morning, we received a small breakfast delivered to our door. However, we didn't really like the bed as it was too soft for our preference. The location is also very good.

It had marks on the wall which is always not nice to see. The shower kept filling up so needed de clogging. They provided some sweet treat and little bottle of water on the door. Mattress was well worn, needed a new one, it dipped down. Scuffs and scrapes everywhere. Basic hotel. Good area. They don't have a toilet in reception area. So when you check out there is no toilet to use.. Not nice. They have a coffee machine and fruit available for free. Coffee is not so nice but it will do when tired. Location to the two is good. 25 min walk from beach. Staff nice and friendly enough. Quiet rooms we didn't hear anyone else. Sound proofing was good and windows blocked out sound which amazing. As we were next to a busy square. Black out curtains excellent. No mirror by the table where you do make up and hair. Cleaners came in and sorted bed out and towels well.

The hotel is in a great location and the staff were very friendly. Our highlight was the fresh fruit all day long and the free coffee and juice machine. However, the window in the room was very small and the bed was too soft for my liking, but overall we had a very good time.

I would like to leave a review about this hotel and warn others about my experience. If you're looking for frustration and a terrible mood, this is the place for you. The hotel is infested with cockroaches, and the rooms are not cleaned. During our entire stay, the rooms were never cleaned, nor were the bedsheets ever changed. I am still shocked by the poor level of service. The cleanliness is absolutely unacceptable. Additionally, upon arrival, don't expect anyone to greet you at the reception. You will have to search for the administrator yourself. When checking out, no one will assist you either—you are expected to simply leave the keys on the administrator's desk. The hotel is in desperate need of renovation, as the rooms are in terrible condition, and the air conditioning does not work. Be prepared to endure the discomfort of a stuffy room with no relief. Furthermore, obtaining an iron was nearly impossible. We requested it several times, but only on the third day did a gentleman from the reception assist us. We extend our special thanks to him for his help. However, overall, choosing this hotel was a mistake.

Not a great hotel. Room was quite rundown and dirty. The AC was very dusty. The showerhead was greasy. I even discovered some ants! There are no bedside tables and there is not enough storage space in general. The curtain hardly blocks any light. The hotel really needs some renovation and better housekeeping.